DO NOT USE THIS APP FOR YOUR WEDDING
We purchased the single download package so we can download our wedding photos and videos and we have been continuously unable to download our photos. Once we click on the link to receive the zipped download folder via email (this is the only way you can do it) we never receive the email. We now fear we will not be able to download our photos and videos which will be devastating. I have emailed their support contact for help and their response was ‘won’t do’. This is absolutely unacceptable. Toying with someone’s Wedding is the lowest of the low.
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Poor customer service
No response was provided to my enquiries before my wedding so i didn’t proceed with using the app
Terrible
I purchased this app for my wedding. I spent many hours playing around with it and making sure it was perfect for our big day. The guests all uploaded their photos and the following day I went to look at all the memories we created but no photos appeared. I emailed the company and they tried to resolve the issues as best they could but they never found the photos. We emailed back and forth for months with no resolution. I asked for a refund based off the circumstances but they wouldn’t accommodate that. I would not use this app ever again.
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Fixed
The issue has resolved and I amend my former review. WedBox is decent and has an easy set up to allow guests to upload treasured memories from your wedding. However, it is pricey to download videos and photos and I take one star off due to the original lack of response to my email to support and another because the app appears to occasionally glitch and show nothing on the event page. But overall, I recommend the app
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Leider schlecht!
Wir haben die App schon vor Wochen im Premium Model gekauft. Schon vor drei Wochen gab es Probleme und der Support kann diese leider nicht lösen! Die Hochzeit ist morgen, die Qr-Codes sind in 130 Gastgeschenken und die App funktioniert nicht, der Code läd nicht und wir sind einfach nur enttäuscht von dieser App!
Wir wollen auf jeden Fall unser Geld zurück!
Kann nur davon abraten diese App zu benutzen!
Wir wollen auf jeden Fall unser Geld zurück!
Kann nur davon abraten diese App zu benutzen!
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