Wedding photo app by Wedbox User Reviews

Name: Wedding photo app by Wedbox
Rating: 4.6 (370 reviews)

Wedding photo app by Wedbox

Wedsly Group AB

🌐 Social Networking

📷 Photo & Video

Customer Experience

Positive experience32.1% of reviews

Neutral10.2% of reviews

Negative experience57.7% of reviews

~ Based on 137 written reviews from the US App Store.

What users say

Summarized from real user reviews of Wedding photo app by Wedbox. Based on 370 reviews and a 4.6/5 average, it highlights the 7 positives and 16 negatives reviewers mention most about this Photo & Video app.

Positive things

💡Innovative concept for collecting wedding photos in one place
👍User-friendly interface and easy setup
📸Allows guests to share photos from different perspectives
⏱️Timeline feature automatically organizes photos by time
🎁Good idea for avoiding social media sharing of wedding moments
✨Beautiful and well-designed app layout
🔄Photos uploaded after wedding are timestamped correctly

Negative things

💰Extremely expensive pricing model for downloads and premium features
🐛Frequent app crashes during upload and download
❌Photos fail to upload or disappear after upload
📱Android version missing or non-functional despite being advertised
🚫Photos won't load or display on web version
⏳Download links never arrive via email
😤Unresponsive customer support with months of no replies
🔐Requires mandatory account creation and email verification
📉Poor photo quality after download
🎥Video upload and playback issues
🔄Duplicate photos uploaded due to app crashes
⚠️Hidden costs not disclosed upfront
🚫No Android app despite premium payment
🔌App crashes when uploading multiple photos at once
📧Automatic newsletter signup without consent
🔒Privacy concerns and GDPR non-compliance

Is Wedding photo app by Wedbox Safe?

Wedding photo app by Wedbox appears safe based on user ratings. AppsHunter Safety Score for Wedding photo app by Wedbox is 91/100.

This assessment is based on 370 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.7% of ratings point to a safe experience

3.8% of ratings suggest some concerns

6.5% of ratings point to a risky experience

~ Based on 370 App Store ratings for Wedding photo app by Wedbox.

Is Wedding photo app by Wedbox Legit?

Wedding photo app by Wedbox appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Wedding photo app by Wedbox is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Poor customer service

No response was provided to my enquiries before my wedding so i didn’t proceed with using the app

Juless888

a month ago

Terrible

I purchased this app for my wedding. I spent many hours playing around with it and making sure it was perfect for our big day. The guests all uploaded their photos and the following day I went to look at all the memories we created but no photos appeared. I emailed the company and they tried to resolve the issues as best they could but they never found the photos. We emailed back and forth for months with no resolution. I asked for a refund based off the circumstances but they wouldn’t accommodate that. I would not use this app ever again.

Kateeee28_

10 months ago

Fixed

The issue has resolved and I amend my former review. WedBox is decent and has an easy set up to allow guests to upload treasured memories from your wedding. However, it is pricey to download videos and photos and I take one star off due to the original lack of response to my email to support and another because the app appears to occasionally glitch and show nothing on the event page. But overall, I recommend the app

From andrea 123

10 months ago

Leider schlecht!

Wir haben die App schon vor Wochen im Premium Model gekauft. Schon vor drei Wochen gab es Probleme und der Support kann diese leider nicht lösen! Die Hochzeit ist morgen, die Qr-Codes sind in 130 Gastgeschenken und die App funktioniert nicht, der Code läd nicht und wir sind einfach nur enttäuscht von dieser App!
Wir wollen auf jeden Fall unser Geld zurück!
Kann nur davon abraten diese App zu benutzen!

SN|04.10.25

10 months ago

Leider sehr unzuverlässig!

Nur Stress mit dieser App. Freund hat für premium bezahlt, um uns das für die Hochzeit zur Verfügung zu stellen. Aber ständig kamen neue Probleme auf: Datum des Events nicht änderbar, Admin-Rechte ändern sich und zum Schluss konnte niemand die Fotos mehr sehen, die man hochgeladen hat. Absolutes Chaos, haben das Experiment abgebrochen. Ist uns einfach zu unzuverlässig für so ein wichtiges Event. Zwei Sterne gebe ich deshalb, weil die App bei einer älteren Hochzeit noch ihren Dienst verrichtet hat. Die Entwickler sollten die Bugs schnellstens in den Griff bekommen. Bis dahin kann ich leider nur abraten, sich auf diese App zu verlassen.

Jay2743893

10 months ago

Guests cant upload pictures 4 weeks after the wedding.

In first instance the app looks great in the app store, untill you download it! Constant crashed of the app. On the computer the pictures don’t load… Very sad that we wont get all our guests pictures. And wasted money.

Louisdc2000

10 months ago

L’application se ferme toute seul !!

Impossible pour les invités de télécharger les photos car l’application se ferme dès qu’on veut aller dans les paramètres pour rentrer une adresse mail !

Alice.1472

a year ago

Response from developer

Nous sommes sincèrement désolés pour les désagréments que vous avez rencontrés. Veuillez nous contacter à l'adresse support@wedbox.com en utilisant votre adresse e-mail enregistrée, et nous ferons tout notre possible pour vous aider à résoudre ce problème dans les plus brefs délais.

Колхозная обдираловка

Дизайн и UI прошлого века. Все платное: сначала платишь месячную подписку, чтобы начать пользоваться, а потом по 99р за скачивание КАЖДОГО видео или 2 тысячи за месячную подписку. Мошенники, хорошо, что все гости у нас на свадьбе наслаждались ей и никто в итоге не пользовался этим приложением

dimasv28

a year ago

Rubbish. Nobody could upload anything

This was the chosen app for my niece’s wedding. They printed place tables with QR codes and everything.
But, nobody could upload any photos. After selecting them they just don’t get uploaded.

Benskia

a year ago

Disaster

The app really works. Most times it does not open or you cannot upload download photos. Definitely not recommend

MichiPL55

a year ago

Unbelievable

Sent you more and more emails.
My couple tried to download photos paying the app and it was unfeasible.
Your contact support on app neither doesn’t work anymore.
On your automatic reply you write: “we will back to you in 48h”
On year an half is passed… never a feedback. 10 mails.

Money in your pocket, memories of one of the most important day of people life… lost 🤷🏻‍♂️.
Unbelievable.

Luca Minelli

a year ago

Poor app

Nothing but storage app,
My guests couldn’t upload to this app total waste of money.
Manage to contact them but got a reply of there is a bug.
Now won’t answer my emails

SLJ1965

a year ago

Wouldn’t work

I could not get the app to work after paying £40 for top access. I reached out via app as advertised and 2 months later have heard nothing and am awaiting a response and refund. Perhaps this will catch someone’s attention and process my issue?

Mrs B 2024

2 years ago

Überteuert, hält nicht was es verspricht & kein Kundenservice!

Wir haben das Premium Gold Paket für unsere Hochzeit gebucht gehabt (49,99€).
Lt. Vertrag soll es möglich sein alle Bilder auf einmal herunterzuladen - hierzu soll man einen Link zugeschickt bekommen.
Leider erscheint nur die Nachricht, dass es „aktuell“ zu einer etwas verzögerten Zustellung des Download-Links kommen kann.
Haha! Niemals kam er an (mehrmals probiert, Spam gechecked) - Kundenservice kontaktiert (mehrmals) & niemals eine Antwort bekommen.
Also Finger weg!! Große Enttäuschung!!

Blueberry7654

2 years ago

Works, I guess. No android even though they advertise one

So for $49ish dollars we got the unlimited download package for our wedding and we were excited for our guests to upload their pictures and videos. Both my wife and I have iPhones and were able to sign into the app and upload pictures just fine. However, both my parents and several groomsman use android phones, which I assumed was good to go since the app is advertised as having both platform’s apps. However, unless there is something extremely unintuitive that I’m not understanding, there is no android app. The advertised link just leads to an error page for android users and the app isn’t searchable on the play store. We had to add update labels to our cards for android users to go to the clunky web page and enter the event code to get into the album. Even then, the webpage sometimes straight up wouldn’t work for web users to upload pictures. The in-app video player on iPhone is spotty at best and there are no video preview thumbnails so finding the video in the app you’re looking for is a guessing game, that is if the videos actually load. The app works at a basic level to share pictures and videos and it does let you download them at good quality, but I have yet to understand anything we got with the app that we couldn’t have achieved with a FREE shared iPhone photos album given there is no android app. I was very disappointed and can not recommend.

Dom Groom

2 years ago

Response from developer

Hi Dom, Thank you for sharing your detailed feedback. We sincerely regret the inconvenience you faced, especially with the Android availability and some of the features not meeting expectations. We understand how important it is for all your guests, regardless of their device, to easily upload and share their memories. The Android issue you mentioned was a temporary glitch, and we’re happy to confirm that the app is now fully available on the Play Store. Regarding the video thumbnails and playback, we’re working to enhance this functionality to make the app more seamless for everyone. Your feedback about the user experience is incredibly valuable, and we’ll ensure our team focuses on resolving these pain points. If you’d like, please contact us at support@wedbox.com so we can make this right for you. Thank you for your understanding, and we hope you’ll give us another chance to deliver the quality experience you deserve. Best regards, The Wedbox Team

Application à éviter

Nous avons découvert très déçu qu'en vérité l'application ne fonctionne pas sur Androïd, 50€ pour que la moitié de notre mariage ne puisse pas l'utiliser, le SAV contacter, toujours pas de réponse après 4 jours...
L'ajout de photo se fait avec un maximum de 35 photos à la fois.. et pour télécharger c'est une part une ou tout en une fois, pas possible de faire une sélection. Vraiment ne choisissez pas cette application pour votre mariage au risque d'être déçu

Anegatak

2 years ago

Response from developer

Nous nous excusons sincèrement pour les inconvénients que vous avez rencontrés avec l'application, et nous comprenons à quel point il peut être frustrant que les choses ne fonctionnent pas comme prévu, en particulier lors d'un événement aussi important qu'un mariage. Nous apprécions vos commentaires et nous nous efforçons de résoudre ces problèmes. Si vous n'avez pas encore reçu de réponse, veuillez nous contacter à nouveau par courrier électronique à l'adresse support@wedbox.com. Nous donnerons la priorité à votre dossier et ferons de notre mieux pour résoudre ces problèmes dès que possible. Nous vous remercions de votre patience et de votre compréhension.

Oszustwo

Apka nie działa, jest niedostępna dla Androida. Oczywiście nikt nas nie poinformował, pieniądze nie zostały zwrócone. Brak jakiegokolwiek kontaktu.

Nadiia Kurtieva

2 years ago

Horrendous support

I paid right away. Could not download photos. Had to contract support. Took multiple follow ups. No explanation when close weeks later.No offer for compensation. The coldest support for an app that should be happy.

Bwt615

2 years ago

Response from developer

We're truly sorry to hear about your negative experience with our support team. This is not the level of service we aim to provide, and we completely understand your frustration. Please reach out directly to our support team at support@wedbox.com, including any details about your issue and previous communications. We'll prioritize your case and work to resolve this matter promptly. We value your feedback and are committed to improving both our service and your experience. Thank you for your patience.

Schön aber leider sehr schlechter Support

Wir haben die App an unserer Hochzeit im Juni 2024 genutzt. Alles in allem war die Installation und das Zugreifen auf die Fotos reibungslos. Allerdings können wir den Fotolink nicht herunterladen beziehungsweise wir bekommen keine E-Mail mit der Sieb Datei, um die Fotos herunterzuladen. Ich habe mich nun mehrfach an den Support gewendet, leider bekomme ich keine Rückmeldung. Das ist wirklich sehr schade, da ich die Fotos einfach gerne mal auf meiner eigenen Festplatte zwischen speichern würde.

Lusissi93

2 years ago

Zeker geen betaling doen

De app werkt heel leuk. Maar van het moment dat je betaald voor het downloaden van je foto’s lijkt het alsof alles oké is maar je ontvangt gewoonweg nooit een mail met de gezipte bestanden.
Geld kwijt en je kan nergens terecht ermee.
Afzetterij

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