WeHealth Telehealth User Reviews

Customer Experience

Positive experience70.0% of reviews
Neutral0.0% of reviews
Negative experience30.0% of reviews

~ Based on 40 written reviews from the US App Store.

Is WeHealth Telehealth Safe?

WeHealth Telehealth appears mostly safe based on user ratings. AppsHunter Safety Score for WeHealth Telehealth is 80/100.

This assessment is based on 125 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.6% of ratings point to a safe experience
0.8% of ratings suggest some concerns
21.6% of ratings point to a risky experience

~ Based on 125 App Store ratings for WeHealth Telehealth.

Is WeHealth Telehealth Legit?

WeHealth Telehealth appears to be a legitimate app. AppsHunter Legitimacy Score for WeHealth Telehealth is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mr Arham

I highly recommend WeHealth Housecalls. My care manager Arham tangwani is patient, easy to reach, and truly cares. Being homebound, having this kind of support has made a big difference for me and my family.

Terrible Service, Nurses use Chat-GPT

I downloaded this app the other night due to a health scare and some anxiety, and after actually attempting to use it this morning, I’m appalled. After sending in something via the chat window, I’m immediately video called with no warning, given no greeting, and after I can explain the issues I’m facing, the nurse I was speaking with immediately tells me that “based on my symptoms”, I should go to the emergency room, before posting a shockingly long and far more eloquent string of ai-generated text saying the same. The issue though, is the symptoms the nurse spoke about are not ones I even mentioned at all!

After telling me to go to the ER immediately, I’m then told that I have “something” at 3pm- it takes great effort to learn that I’ve been assigned an appointment, and when I politely explain that 3pm would not work, and if the appointment is supposed to go along with the ER visit, the nurse asks what time would be better and then IMMEDIATELY closes the chat, so I can’t answer any questions relating to schedule or any of the numerous copy pasted questions sent my way.

Awful experience, the next time I have a health scare I’m just going to my nearby urgent care.
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Great

Very convenient! Always answer the phone and I can get doctors on line with me without having to go anywhere for minor things. It’s the best!

Top Med App

This thing is like a full medical office in my pocket, I can’t believe all the nutritional features are free. Good AI and doctors are always available.

Response from developer

Thanks so much for the review and feedback! We are adding more specialists all of the time so should have more of what you are looking for soon.

Great Telehealth App

Very user-friendly interface, great UXUI!

Best urgent care in your pocket

I’ve never had such an online Telehealth service be so attentive and responsive. Without insurance it’s cheap! And the coyotes are all so so nice quick and efficient

AMAZING!!

This app is absolutely amazing. It is so helpful and I use it every single day and I’m only 13 all of my friends use it and we have a competition. I’m so ready to get that summer body. I’m staying so much healthier ever since I’ve downloaded it. Download it right away. It’s so amazing.

Ag care

Dr Janet and Trishana and Artur were very friendly very helpful very clean very timely not to crowded I recommend

PCT/MA

Excellent and efficient. They were effective in providing a service during the blizzard. Thank you, kindly.

Horrible prompt with no option to say no.

I updated the app and was immediately prompted to enter my weight and “goal weight”. That is outrageously inappropriate and harmful for someone recovering from an ED. Why would this be needed to see my own medical files? Stop promoting weight loss. Grow up.

Response from developer

Thank you for sharing your experience. We’re truly sorry that the recent update caused distress — that was never our intention. We understand how sensitive and personal this can be, especially for anyone recovering from an eating disorder. Your feedback is incredibly important, and we will make sure it’s shared with our team so we can improve how we handle optional health information in the app. If you’re open to it, please reach out to our support team so we can look into this further and help make the app work better for you. Thank you again for bringing this to our attention.

Waste of Time

The people responding do not follow up with anything, I got assigned to a Psychiatric provider that doesn’t even treat adults. App isn’t built out yet either. Total waste of time.

AMAZING!

Best app ever! I use it everyday. Definitely download it if you wanna be healthy

Physical

Good work

Video calls

During the call, the video disappears when you talking to a person the screen gets darker after a minute of not touching the screen. But you’re on a call why should you be touching the screen ? to keep screen active, need to be fixed this issue annoying.

Response from developer

Thanks for your feedback. We understand how frustrating it can be when the screen goes dark during a call without any interaction. You shouldn’t have to keep touching the screen just to stay connected. We’ll pass this along to our team so they can work on improving the experience.

Blood token

Tylisha did a very good job taking my blood today was very comfortable and had 0 problems finding my veins give my girl a raise !!!!!

Response from developer

Thank you for sharing this wonderful feedback! We're glad to hear Tylisha made your experience so comfortable. We'll be sure to share your kind words with her—she’ll love hearing them

Bus operator

I love this urgent care the workers are the best

Shame shoving ahead of search results

Did not want — hey Apple, thanks for the time waste! Just HOW does WeHealth even come remotely close to my search text? Shame shame shame!

Scam

Total scam

Easy and affordable

Unbelievable that they have a monthly subscription to see the doctor. Paid $25, had initial consult with a prescription, then a follow up a week later. All without an appointment. Staff and doctors were really great.

Response from developer

Thank you so much!

life saver

my mom recently was discharged from a hospital and we needed some care at home. i heard about this service from my cousin and i am so glad we got it. i usually don’t write reviews but i told them that i will share it. they get a doctor to help right away and send medication to my pharmacy called the insurance and got the prior auth and all of this is covered by my insurance. Wehealth is a hidden gem.
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Response from developer

Thank you so much for taking the time to share your experience! We're honored to have been able to support your mom's care after her hospital discharge. It's wonderful to hear that our team could provide timely medical help, coordinate with your pharmacy, and handle the insurance process smoothly. We're especially grateful for your kind words—hearing that Wehealth is a “hidden gem” means a lot to us!