Free

Details

  • Released
  • Updated

Features

myACPNY screenshot #1 for iPhone
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About

Manage your health conveniently with this app. Securely message your care team, schedule appointments, and conduct virtual visits. Access test results, request prescription renewals, and manage family health all in one place.

Secure messaging with provider
Online appointment scheduling
Virtual visits
Express check-in
Online payments and statements
Prescription renewal requests
View test results
Manage family health
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What users say

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What's New in myACPNY

11.7.4

May 26, 2026

Miscellaneous fixes and improvements.

User reviews

Compliment

Quality of service

So far so good

Makes things a lot easier and navigating appointments

The Worst Medical Facility

They canceled my appointment last minute and said it take three months for a follow up appointment to be rescheduled. Never will I come here again, they don’t prioritize patients care and you have to work around their schedule.

Great treatment by staff at ACPNY

I’m a working person that needs appointments scheduled after I get off and the staff here values my time by arranging my appointments for dates and times that are convenient for me. The waiting times are short as well as the check in and out process. I first came for a primary care provider and have since asked for a referral for specialist at the same location as I feel valued and appreciated as a patient.
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Lake success is great

I love the staff at the lake success! They have great customer service!

User experience

🐞

Reported Bugs

2 issues

Appointments not showing up in the app

Bug

Inability to message doctors or schedule/change appointments

Bug

Requested Features

3 requests

Ability to communicate directly with primary care provider

Feature

Integration with external imaging and lab results

Feature

Option to delete old medical history

Feature

FAQ

What can I do with the myACPNY app?

The myACPNY app allows you to securely message your provider and care team, schedule appointments, conduct virtual visits, and check in for appointments. You can also make online payments, request prescription renewals, view test results, and manage your family's health.

Is the myACPNY app free to use?

Yes, the myACPNY app is free to download and use. There are no in-app purchases or advertisements mentioned in the app's description.

Can I see my test results through the app?

Yes, you can see your test results within the myACPNY app. In some cases, your care team may wish to discuss certain results with you before they are made available in the app.

How do I schedule an appointment using the app?

You can schedule your own appointments directly through the app using the easy online appointment scheduler. This allows you to make regular or follow-up appointments with your primary care provider and certain specialists.

Can I manage my family's health information in the app?

Yes, the app allows you to manage your family's health. You can link your family's accounts to keep everyone's health information organized and accessible in one place.