Worst lock known to man
This company has gone downhill with this lock it constantly goes offline even with HomePod on same level needs an update
Full of bugs
Imposible to use
IOS26
Does not work with IOS26
Wifi Issues
Is anyone else having issues connecting to home kit after the 18.5 update
Worst app ever
Has not worked reliably since I bought the lock several years ago. What a rip off
App ne fonctionne jamais
App ne fonctionne jamais
iSO 18 app not working
This app is no longer opening, and frozen when attempting to.
Tired of lock not working
This app and the device are no good. Battery doesn’t last long, app 99% of the time doesn’t work. The app take so long to communicate with the lock. A lot of time I want to let people in, either the communication to the unit or the unit will not function. Weiser needs a massive update
Used to work
I’ve used this app/lock for a couple of years. It even worked through the internet for a while. It now only works when you’re in Bluetooth range.
Unfortunately, it appears they’ve just cut their losses and given up. The support several years ago was good. Yes, I’m running the most current version.
Unfortunately, it appears they’ve just cut their losses and given up. The support several years ago was good. Yes, I’m running the most current version.
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Terrible and ZERO support
Never works, lock is always unavailable, doesn’t work remotely. Tried calling Weiser, they told me to call Apple, Apple told me to call Weiser. Will never use this company again. Do not buy this product.
Horrible app
The lock is always “unavailable”. Why make an app for the lock if it is unusable?
No connection from a second area doesn’t work
Doesn’t work !
The app is not working
The app is not working
I can’t connect my lock …
Dont buy it its a waste of money …
Batteries drain
Last 6 months I ve had to change batteries in the lock 3 times. What’s going on all of a sudden to be draining batteries like that ????
Worst App in the app store
This never connects to the weiser lock. I constantly get lock unavailable while right in front of the device. Homekit integration is the same...its absolute garbage.
Learn how to make a quality product and stop being lazy developers.
Learn how to make a quality product and stop being lazy developers.
Locked out
First full day with the lock installed, it locked my fiancé and newborn out of our house in -7•C snowing weather. She called me to use the app to unlock it and the app is telling me “Lock Not Available”. So I had to leave work to go unlock it for them. What use is having a smart lock if the app doesn’t work?
You also have to “invite” other users to give them access to control the lock on the app but if you push the button to invite them it just keeps giving a buffering wheel for hours and never sends an invite.
If you buy this lock make sure you carry your key on you at all times. That being said it was easy to install and follow the interactive instructions on the app and it looks great, but the app just doesn’t work well enough to warrant the price.
You also have to “invite” other users to give them access to control the lock on the app but if you push the button to invite them it just keeps giving a buffering wheel for hours and never sends an invite.
If you buy this lock make sure you carry your key on you at all times. That being said it was easy to install and follow the interactive instructions on the app and it looks great, but the app just doesn’t work well enough to warrant the price.
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Junk. Do not buy this or other Weiser products.
Non functional with the app. Basically a very expensive dead bolt.
Doesn’t work
This app just doesn’t work well, period.
Tragic
Just a pathetic experience. Awful in every modern way possible. Just let me link to the damn thing without having to integrate it with every other aspect of my digital life. F this crap.
