Only works when you’re standing there.
This lock and app are only a couple of years old, yet already feel outdated and unreliable. Using an iPhone 15 Pro Max (iOS 26.3.1) with Apple TV as my Home hub (tvOS 26.4), it only works when I’m right next to the door.
Remote access through HomeKit rarely works and often shows the lock as unavailable. Even basic connectivity is inconsistent.
For a smart lock, this is unacceptable. It shouldn’t take constant troubleshooting just to lock or unlock a door.
Remote access through HomeKit rarely works and often shows the lock as unavailable. Even basic connectivity is inconsistent.
For a smart lock, this is unacceptable. It shouldn’t take constant troubleshooting just to lock or unlock a door.
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Horrible app
Do not buy these locks or use this app. They never work. You are just buying a very expensive deadbolt. The lock is always “unavailable” and cannot be locked/unlocked remotely. Would give it a 0 star if I could.
App should utilize pass through HomeKit notifications
I have had the Kwikset Premis 919-K lock since 2017 and absolutely love it. I have really wanted to see Kwikset add better HomeKit integration in the form of passing through the information of the names of users who are unlocking. As it is right now, we have that information within the app, but I really love that I get notifications of locking/unlocking within the Apple Notifications... it would be a rockstar app if it would go further by passing the user name, etc. through on those notifications. I would also like to see the app and notifications state the name of the person unlocking via their iPhone (ex: when I tell Siri or HomeKit on my iPhone to unlock or lock my door, even the app ignores who it is and just informs that the locking/unlocking was done by “iPhone”. It should say who’s iPhone.
By addressing these small changes/additions, this lock and app would get 5 stars from me.
By addressing these small changes/additions, this lock and app would get 5 stars from me.
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Not compatible with HomeKit
Now the lock won’t connect to HomeKit unless you are standing right next to the lock with the app open.
What’s wrong with this??
All these terrible reviews and zero responses. As soon as I left the house, all I get is lock not available . Useless
