Lock
Batteries drain fast
Batterie faible rapidement
Courte durée
Constantly disconnects — extremely frustrating
We have had our Weiser Halo smart lock disconnect from Wi-Fi multiple times, and this is now the third time we have had to go through the reset and setup process again. For something that is supposed to make accessing and managing your home more convenient, it has actually created more work for us.
Reconnecting it is not simple. We have had to remove the batteries, perform a network reset using the buttons inside the lock, reconnect it through the app, and deal with the owner/admin account setup again. The instructions are also unnecessarily difficult to follow.
My husband originally set up the lock on his account, and because he is usually at work, having to depend on his account whenever we have connection problems makes the situation even more frustrating.
This lock came with our new house, so for now we are dealing with it while the house is still under warranty. Once our home warranty is over, we will definitely be looking for a better and more reliable smart lock. I don’t want to keep going through this same process every time it decides to disconnect!!!
A smart lock is supposed to make life easier, not give homeowners another problem to constantly troubleshoot!! After dealing with this for the third time, I’m extremely disappointed with the reliability of the Weiser Halo.
Reconnecting it is not simple. We have had to remove the batteries, perform a network reset using the buttons inside the lock, reconnect it through the app, and deal with the owner/admin account setup again. The instructions are also unnecessarily difficult to follow.
My husband originally set up the lock on his account, and because he is usually at work, having to depend on his account whenever we have connection problems makes the situation even more frustrating.
This lock came with our new house, so for now we are dealing with it while the house is still under warranty. Once our home warranty is over, we will definitely be looking for a better and more reliable smart lock. I don’t want to keep going through this same process every time it decides to disconnect!!!
A smart lock is supposed to make life easier, not give homeowners another problem to constantly troubleshoot!! After dealing with this for the third time, I’m extremely disappointed with the reliability of the Weiser Halo.
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Battery life
The batteries run low very very quickly. If you are using it for any kind of rental property or vacation property, it means changing the batteries quite a bit.
Garbage
Worst wifi lock. 8 out of 10 it won’t add access code remotely. When it works, it still take 30 seconds to update the code! Few times a year, lose connection and can not control the lock remotely.
Pratique
Application pratique, mais présente plusieurs bug quand on veut modifier ou supprimer les codes. Nous l’utilisons de façon commerciale pour un hébergement touristique, et devons générer beaucoup de codes, ce qui rend la procédure parfois ardue.
Simply doesn’t work
I will have to use it analogically because the “Smart” in the name is just for marketing
Convenient
Love this lock. I can check my door is locked from my phone
Battery Drainage
Using lots of batteries
App does not work
Takes more than a minute to lock the door from the app and you must be standing right beside the door to lock it. The app does not give any history of activity and if you are away from home it always shows it is unlocked if you try and check the status.
The lock itself works well with the fingerprint activation.
The lock itself works well with the fingerprint activation.
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Battery Monster
Can’t seem to get more than a couple weeks out of new alkaline batteries. Checked for bolt interference etc
Too much data usage
App is very slow to open or close the lock when connected in wifi or Bluetooth when it works at all. The Auto Unlock feature doesn’t work at all and the app is sending data like 4Gb in a month… why???
Requires too much live location information
The application requires more information about devices and live GPS location than should be required for a local device. I will be returning the lock and deleting the app.
Okay App
I like it , but need to address few bugs like updating new firmware
J’adore
Fonctionne très bien, le seul hic sa mène pas mal de bruit lorsque vous ouvrez avec le code sa serait à améliorer mais bon.
Good But Too Limited
I’ve had a really good experience with the Wyze app overall. Setup was smooth, everything connected easily, and the lock works great day-to-day. The app is clean, responsive, and does exactly what you’d expect for managing your home devices.
That said, there’s one pretty significant gap in the user permissions. Right now, the only options are “Guest” or “Administrator,” and there’s no middle tier. I’d love to give my kids full functionality—like auto-unlock and other smart features—without giving them admin access that allows them to share the lock with others.
A simple “Family Member” role with full usage but restricted sharing/management would make this perfect.
Everything else is solid—just hoping Wyze adds more granular permissions in the future.
That said, there’s one pretty significant gap in the user permissions. Right now, the only options are “Guest” or “Administrator,” and there’s no middle tier. I’d love to give my kids full functionality—like auto-unlock and other smart features—without giving them admin access that allows them to share the lock with others.
A simple “Family Member” role with full usage but restricted sharing/management would make this perfect.
Everything else is solid—just hoping Wyze adds more granular permissions in the future.
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Works good
It’s nice being able to give guests their personal code that expires the day they leave. My only issue is the batteries don’t last but that’s minor
Tres déçu
J’ai la serrure depuis 1 mois fonctionne très mal avec l’application. Bloque souvent avec le code, Indique que les batteries sont vident mais elle sont neuves. Je commence à regretter mon achat.
Frustrating
I have had nothing but the worst luck with this Weiser halo Lock. Firstly, no matter how many fingerprints I put in there it will never open with a fingerprint. It goes through batteries like crazy. Currently, I’ve got 40% battery and it won’t lock or unlock automatically for me, it is locked, but the app says it’s unlocked.
I really must question its purpose.
I really must question its purpose.
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No Schedule?
Generally very happy. Unsure why I can’t schedule the device to lock every night at a certain time. Seems like basic functionality?
