Weiser User Reviews

Weiser
Weiser
ASSA ABLOY AMERICAS RESIDENTIAL INC.

Customer Experience

Positive experience39.2% of reviews
Neutral12.8% of reviews
Negative experience48.0% of reviews

~ Based on 125 written reviews from the US App Store.

What users say

Is Weiser Safe?

Weiser appears safe based on user ratings. AppsHunter Safety Score for Weiser is 91/100.

This assessment is based on 87 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.6% of ratings point to a safe experience
2.3% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 87 App Store ratings for Weiser.

Is Weiser Legit?

Weiser appears to be a legitimate app. AppsHunter Legitimacy Score for Weiser is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Battery life

The batteries run low very very quickly. If you are using it for any kind of rental property or vacation property, it means changing the batteries quite a bit.

Garbage

Worst wifi lock. 8 out of 10 it won’t add access code remotely. When it works, it still take 30 seconds to update the code! Few times a year, lose connection and can not control the lock remotely.

Pratique

Application pratique, mais présente plusieurs bug quand on veut modifier ou supprimer les codes. Nous l’utilisons de façon commerciale pour un hébergement touristique, et devons générer beaucoup de codes, ce qui rend la procédure parfois ardue.

Simply doesn’t work

I will have to use it analogically because the “Smart” in the name is just for marketing

Convenient

Love this lock. I can check my door is locked from my phone

Battery Drainage

Using lots of batteries

App does not work

Takes more than a minute to lock the door from the app and you must be standing right beside the door to lock it. The app does not give any history of activity and if you are away from home it always shows it is unlocked if you try and check the status.

The lock itself works well with the fingerprint activation.
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Battery Monster

Can’t seem to get more than a couple weeks out of new alkaline batteries. Checked for bolt interference etc

Too much data usage

App is very slow to open or close the lock when connected in wifi or Bluetooth when it works at all. The Auto Unlock feature doesn’t work at all and the app is sending data like 4Gb in a month… why???

Requires too much live location information

The application requires more information about devices and live GPS location than should be required for a local device. I will be returning the lock and deleting the app.

Okay App

I like it , but need to address few bugs like updating new firmware

J’adore

Fonctionne très bien, le seul hic sa mène pas mal de bruit lorsque vous ouvrez avec le code sa serait à améliorer mais bon.

Good But Too Limited

I’ve had a really good experience with the Wyze app overall. Setup was smooth, everything connected easily, and the lock works great day-to-day. The app is clean, responsive, and does exactly what you’d expect for managing your home devices.

That said, there’s one pretty significant gap in the user permissions. Right now, the only options are “Guest” or “Administrator,” and there’s no middle tier. I’d love to give my kids full functionality—like auto-unlock and other smart features—without giving them admin access that allows them to share the lock with others.

A simple “Family Member” role with full usage but restricted sharing/management would make this perfect.

Everything else is solid—just hoping Wyze adds more granular permissions in the future.
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Works good

It’s nice being able to give guests their personal code that expires the day they leave. My only issue is the batteries don’t last but that’s minor

Tres déçu

J’ai la serrure depuis 1 mois fonctionne très mal avec l’application. Bloque souvent avec le code, Indique que les batteries sont vident mais elle sont neuves. Je commence à regretter mon achat.

Frustrating

I have had nothing but the worst luck with this Weiser halo Lock. Firstly, no matter how many fingerprints I put in there it will never open with a fingerprint. It goes through batteries like crazy. Currently, I’ve got 40% battery and it won’t lock or unlock automatically for me, it is locked, but the app says it’s unlocked.

I really must question its purpose.
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No Schedule?

Generally very happy. Unsure why I can’t schedule the device to lock every night at a certain time. Seems like basic functionality?

Great

Highly recommended

Love the convenience/ question battery usage.

So convenient to use your phone to lock/unlock your door. Great to be able to check the app to see that it is unlocked or without going there also.

Found it chew through great quality energizer batteries in no time. Called Weiser and was advised if there wasn’t a less than 20 foot straight line of sight path from your router to the door lock, we should be buying a Wi-Fi booster. We’ve since done that, but really haven’t seen a big saving in battery percentage used or left. Will have to do another test and hopefully it’s better.

Good quality lock, good connectivity from the phone wifi to the lock….only concern is battery consumption.

No, they said you cannot use rechargeable batteries.
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Mobile app

Makes life so much easier