WellSpan Online Urgent Care

WellSpan Online Urgent Care

by WellSpan Health

16 ratings
3 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

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About

Access on-demand, high-quality urgent care 24/7 from your smartphone for non-emergency symptoms. Connect with board-certified physicians in real time for diagnosis, treatment plans, and prescriptions. Visit notes are available in your MyWellSpan account.

Live video visits for adults and children
Board-certified physician evaluations
Reserve your place in line
Secure and encrypted platform
Prescription services
Access visit notes in MyWellSpan
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What's New in WellSpan Online Urgent Care

1.20.0

March 22, 2023

Enhancements and Bug Fixes

User reviews

No one came

Said I was the next patient. Waited over an hour & no one came…

No one answered

Said I had 1 person in front of me and then i waited over an hour and no one came. These are supposed to be quick simple issues. Inefficient, ineffective.

Horrible customer service

I had an appointment at 10am on a Sunday. The Dr prescribed a medication but did not put in the actual order for the medicine. I called all day long and no one helped me get it corrected and ordered. I was told over and over that the urgent care phone number has no ability to do anything or help. I was told I needed to wait for a “call from clinical” that never came. Apparently you can get no help at all or questions answered after these appointments due to their customer service issues. I will not be doing this ever again.
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Developer apps

FAQ

What is WellSpan Online Urgent Care?

WellSpan Online Urgent Care provides on-demand virtual urgent care services for non-emergency medical symptoms. You can connect with board-certified physicians for diagnosis, treatment plans, and prescriptions via live video visits.

Who can use WellSpan Online Urgent Care?

This app is currently for WellSpan Plus and Standard Plan subscribers only. General release to the public is planned for the future. It is suitable for adults and children 3 months and older.

What types of symptoms can be treated with WellSpan Online Urgent Care?

The app is designed for non-emergency symptoms such as sore throat, UTI, earache, pink eye, sinus infection, fever, cough, and rash.

Is WellSpan Online Urgent Care available 24/7?

Yes, you can access high-quality urgent care through the app 24/7, providing convenience for care at a time and place of your choosing.

How much does WellSpan Online Urgent Care cost?

The app is free to download and use. It is intended for WellSpan Plus and Standard Plan subscribers, implying the cost of care is covered by their subscription.

What devices are supported by WellSpan Online Urgent Care?

WellSpan Online Urgent Care is supported on iPhone, iPad, and iPod devices. It also has compatibility with Apple Watch.

How often is WellSpan Online Urgent Care updated?

The app was last updated on March 22, 2023, with version 1.20.0. This indicates regular updates to ensure functionality and reliability.

Is WellSpan Online Urgent Care secure?

Yes, the platform is described as secure and encrypted, ensuring the privacy and safety of your medical consultations and personal information.