Had to download app
Response from developer
Thank you for your feedback. We're sorry the contactless payment wasn't working during your visit. We're glad you were able to complete your charging session using the Wenea app. Please note that you don't need to create an account to charge, as you can also use the app as a guest. The app also lets you check the real-time status and availability of our chargers before you travel. We hope to see you again soon.
Very counterintuitive but worked in the end
Response from developer
Thanks for your feedback. We’re sorry to hear about your experience. If the charging session didn’t start correctly, the amount you see may be a temporary pre-authorisation rather than a final charge. Please contact our support team at customer@wenea.com or 0800 208 8897 so we can review the session and help resolve it.
Spain’s No. 1 in Network Quality
Response from developer
Thanks for your review! We’re really glad to hear that Wenea gives you confidence when charging. That’s exactly what we aim for. Hope to see you again soon!
Difficult to set up app
Response from developer
Thanks for your feedback. Charging speed depends on the type of charger and the vehicle. Across our network in Spain and the UK, we offer a wide range of charging powers—from AC to rapid and ultra-rapid DC—to suit different needs. In the Wenea app, you can filter stations by charging power to choose the option that best fits your journey. We aim to provide solutions for all charging scenarios.
Excellent
Response from developer
Thanks for your review! We’re glad to hear everything worked well. Hope to see you again on your next charge!






