Just the website
This app is nothing more than a terrible “wrapper” for their website. There is no biometric login capabilities. Can’t really access the policy documents. No way to easily see your insurance card(s). Just make sure you keep getting the paper insurance cards because this app is garbage.
Awful
What a terrible experience every month. And now I need to update my cc for payments and it only asks for the expiration month and not year. So I get an error that my date is wrong. Is cheap insurance even worth it?
Not worth it
App is slow and crashes often. No option for fingerprint login. Links for documents don’t work. Not sure why this app is available. I have to use my computer for most activities because the app doesn’t work well.
Can’t Even Log In
I can’t get past the 2 factor Authenticator. It sends me a passcode to my email, I enter it, the screen refreshes asking for another passcode, I get a new passcode to same email, and repeat. Thought it was my VPN at first, but no.
Worthless
This has to be the most worthless app in the App Store. It does absolutely nothing that it’s suppose to. I find it inconceivable that in todays technological world that they can’t get this app right, Western National should be embarrassed to have their name attached to this garbage.
