Great service, broken app
Glad this app exists, but there seems to be a serious issue with it. Looking through issues reported by other citizens in the app, so many of them are riddled with crazy typos. It wasn’t until I submitted my own stoplight issue that I realized the typos were caused by the app itself. The text I carefully reviewed and posted differed wildly from what was shown after submission. It seems to ignore certain modifications and autocomplete selections.
For example, if I start typing “Xer” and choose the “Xerxes” autocomplete option, the text input box will correctly show “Xerxes”, but after publishing, it shows something like “Xerave”, mashing together the pre-autocomplete text with the next word I typed. I imagine this is very difficult for city staff to make sense of.
For example, if I start typing “Xer” and choose the “Xerxes” autocomplete option, the text input box will correctly show “Xerxes”, but after publishing, it shows something like “Xerave”, mashing together the pre-autocomplete text with the next word I typed. I imagine this is very difficult for city staff to make sense of.
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Redundant form questions
I would love to love this app, but the submission form is annoying to use with redundant fields and far too many required fields.
There are two description text fields in addition to a “select an answer” sheet with prefilled options. Condensed this to one.
I have to place a pin on the map to get to the form, why do you then ask for an intersection? I already gave you that info. You can probably pull it from an attached photo too.
Why do you not use the date and time selector for those fields? Typing that from the standard keyboard is a lot harder than using the controls that were specifically made for date and time selection.
There are two description text fields in addition to a “select an answer” sheet with prefilled options. Condensed this to one.
I have to place a pin on the map to get to the form, why do you then ask for an intersection? I already gave you that info. You can probably pull it from an attached photo too.
Why do you not use the date and time selector for those fields? Typing that from the standard keyboard is a lot harder than using the controls that were specifically made for date and time selection.
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Tell friends, family, and neighbors.
Grateful for the non emergency service.
Keep on MPLS. 💗
Running a city requires community involvement. This tool helps the citizens contribute
Completely useless
Good for absolutely nothing. App is trash pretty much impossible to get or report any information or issues. Pretty much what I expect from this city.
