Western State Bank Personal User Reviews

Customer Experience

Positive experience76.9% of reviews
Neutral7.7% of reviews
Negative experience15.4% of reviews

~ Based on 13 written reviews from the US App Store.

What users say

Is Western State Bank Personal Safe?

Western State Bank Personal appears safe based on user ratings. AppsHunter Safety Score for Western State Bank Personal is 96/100.

This assessment is based on 897 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.2% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.0% of ratings point to a risky experience

~ Based on 878 App Store ratings for Western State Bank Personal.

Is Western State Bank Personal Legit?

Western State Bank Personal appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Western State Bank Personal is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Hometown Bank

Love this bank here in Casa Grande. It is so hometown and friendly. The employees all treat our family royally. You really feel like you know the tellers and office workers personally.

Response from developer

Thanks for this wonderful review about our Casa Grande team! We're so glad you're a happy customer, and we appreciate your business.

Great bank!

The staff are all so friendly and knowledgeable. I love Western!

Response from developer

Thanks so much for leaving this great review! We appreciate your feedback and are glad to hear you've enjoyed banking with us. Thank you for choosing Western!

Mesa branch.

The employees at the Mesa branch are WONDERFUL !! Very friendly & helpful. Would recommend this branch to everyone. Looking forward to a long standing friendship.

Great people, great service, great bank

Who uses the big banks when community banks like Western State Bank exist? Their app is solid, allows me to do pretty much everything I need to through it. I don’t live in North Dakota anymore but haven’t had any problems still banking with Western. They offer great rates for mortgages (I did two through them that I shopped around - ask for Beth P - If you need a home mortgage or refi - she was awesome to work with!) Their customer service has also been top notch - I have spent many frustrating hours on the automated phone at Wells Fargo trying to talk to someone at to get info on their products and the people who work there couldn’t even figure out what division to send me to. The only problem I had with Western was when I tried to open up a HELOC up to 90% LTV against my mortgage - BUT hat was back in mid summer 2020 when covid shutdowns were most lenders cracked down on things, and I am pretty confident Western would happily reconsider
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Easy App

This app is right to the point, easy to read and easy to see all accounts.

Western State Bank

Incredibly helpful and positive! Thanks

Worst bank app ever

I wish i could give this piece of sh** a negative star. They call themselves a bank but dont have the competency to create a working mobile deposit feature. Keep saying photo cant read numbers which is bull as the photo comes out clear, customer service no help either not surprisingly

Awesomeness

Since I left Wells Fargo Bank and started with Western State Bank I couldn’t be much happier! The customer service and hometown feeling you get. No ATM fees, free online check deposits, and will make you a card in minutes with no waiting! Your missing out if you have not started an account with them!
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Old lady

Nice people to deal with. They take care of all of our banking
needs.

Doesn’t work

This app does not work with latest iOS 12.2
Message states that it cannot connect to internet when every other apps connect without any problem on the same broadband!

External transfers

I have a high Yield Money Market Account and external transfers work fine with a desktop, but aren’t a option on the app. It would also be nice to see the current interest rate like on the desktop version.

Locations

WSB has 2 locations just a little over a mile from each other (2 buildings at one of the sites).
Yes, Arizona is a nice place but please Brian consider spreading out for your local customers.
The property you owned on 52nd would have been easily accessible to many customers.
John Overboe

Customer

I love this banking app. I can pay my bills & even deposit a check without bring near a computer. It works well for those of us on the go. Thanks Western!