Bluetooth disconnection problems
Ok so my 1st problems with the led lights are is that they failed to respond to the password I had made when it was 1234 which said on the a different review and now they cannot connect to the app I tried unplugging the lights and reinstalling the app and no, the lights still do not work. And also these lights are not from the United States so I think I can see the problem. The 2nd problem is that the lights would randomly turn off during the day which kind of freaked me out even though having the password as 1234.
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Don’t spend ur money
The other person who wrote the review correct. The app does not work. Send them back!! In fact, do not order them at all.
Strand of 10 lights
Has anyone ever fixed the issue with these lights? I purchased a couple strands last year and they worked fine. This year I’m having the same issue as every comment I have read in the reviews. Lights can not be controlled, they flash all different colors, timer cannot be set and the scene selections don’t work. From the sounds of it customer service won’t help either. Any help would be greatly appreciated as I have thrown out the instruction manual. They do sync with my iPhone through Bluetooth. On the plug there is a button which if my memory serves me correct I hold down to sync to my phone. However someone mention if the sensor senses light the app does not work.
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Like a typical teenager
Purchased these lights about a year ago. Worked great for a month, and then they started doing whatever they wanted, whenever they wanted. Lights will not listen to the app telling them what to do. They do turn on, but flash whatever color pattern they like, and you can’t control it or turn it off unless you unplug them from the power source. Customer service basically told me “too bad, so sad”. Waste of money
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Westinghouse outdoor lights
I Had the same experience as the previous review. Could only get one light out of all the combination of lights to come on. It looks like a complete waste of time and money
Bj g
Bj g
Terrible
We bought two sets of the multi color market lights. They were wonderful for about a month. Now we have no control over them. They flash all colors all hours. They won’t even respond to turn them off. The quality is garbage. Don’t waste your money.
Fun and festive.
We’ve had these lights on out back patio for several months. They are controlled by either an iPhone or an Android device. The themes are festive and fun to select from and adjusting has been a breeze. They have survived both heat and cold temperatures and still preform properly.
Terrible!
I bought the string bulb lights that you can control the color, brightness, and set a timer on them. They worked perfect the first couple months after buying them, but now they do whatever they want on their own. The lights doesn't to respond the app and I’ve tried resetting the string of lights many times. I’ve tried redownloading the app and reconnecting it to the Bluetooth. The lights still work, but if you want them to start randomly flashing different colors at 3am, do not buy!
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WORTHLESS!
Most expensive lights, and most worthless!! They just do their own thing, flashing on and off in all sorts of colors. App is just about as worthless as the lights. Constantly loses Bluetooth pairing, and fails to control anything. I wish I had bought cheap white lights instead of this expensive mess. Not a happy customer...AT ALL!
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Terrible!
My lights worked for about a month good...now they turn on all hours of the day and night...they just start blinking all different colors and now don’t even turn on at the time I have set on my timer....I have reset and unplugged and done everything the worthless booklet says to do still don’t work right....DO NOT BUY THIS PRODUCT...if you have purchased them take them back....CUSTOMER SERVICE WILL NOT GET BACK WITH YOU
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Too early to tell...
The app’s definitely not the easiest to figure out. Select your light style, use pass 1234, then (hold) icon to get into color and variation settings. By the way, I tried for 3min trying to pair them with Bluetooth and they never showed up, but they were connected already somehow. So, I guess it’s pretty simple when you don’t try so hard. Also, one of them is the parent and both must be switched to the “on” position behind the solar panels.
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Beware
Do not buy these lights. Probably the worst product I have seen in my 70 years. Just took back to Walmart to return and after 90 days of working with customer service (worthless) I gave up. So I am stuck with 250.00 of worthless lights. Do not buy these lights.
App keeps glitching
Problems include:
-the lights and app will stop syncing and suddenly I can’t turn on or off the light & they are stuck in a pattern
- sometimes the patterns totally don’t work at all and instead it’s just a lot of odd out of sync flashing while one bulb stays white
- the timer randomly resetting so the lights don’t turn on or off when they are supposed to.
Like, is this app haunted or something? Ugh!
-the lights and app will stop syncing and suddenly I can’t turn on or off the light & they are stuck in a pattern
- sometimes the patterns totally don’t work at all and instead it’s just a lot of odd out of sync flashing while one bulb stays white
- the timer randomly resetting so the lights don’t turn on or off when they are supposed to.
Like, is this app haunted or something? Ugh!
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I did get them to work, finally.
The lights themselves are just okay. The app is very simplistic, but not user friendly. The app only works when the light sensor senses darkness. It will not work during daylight hours, it will not allow pairing during the day. This leads people to believe it doesn’t work. This should be in the tutorial, but it is NOT.
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Love it!
It looks great! I love how it looks! I see people have been having some trouble with this. My advice is just take your time to figure it out. It might work eventually, just give it time. Trust me, the results are worth the wait! :)
Ditto
I also have the same Bluetooth issues.
Do not waste your money
Buyer beware! I purchased a Westinghouse Smart Projection Spotlight Set and followed the instructions for use. Unfortunately, the lights failed to avail themselves via Bluetooth which is required to connect them to the app for use. I emailed customer service through the app and received an “address not found” automated reply. I then called customer service - twice - both times being transferred to the customer service voicemail after a prolonged hold. Neither of my messages have been answered. I understand that my experience may be an exception to an otherwise beloved product and admit that I may have overlooked something in the set up instructions (though I am fairly technologically adept), but the complete lack of customer service is astounding and has certainly ed e to swear off Westinghouse products.
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Bad customer service
It might not be the app’s fault but these lights should not be sold. I bought 3 sets. I had to exchange 2 because they didn’t work. Then I had to exchange another one because it didn’t work. I finally got all 3 to work. And a month later they don’t work. It’s not like me to get rid of the receipts but it was a confusing purchase because I had to exchange them so many times. Customer service will only give me credit for one $70 strand because I can only show the original receipt which shows I returned 2... Just don’t buy them.
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Doesn’t work on my iPhone
Doesn’t work with iOS
