No targets anymore
Used to love this app and be able to set targets but the target icon is no longer available. Disappointing.
Doesn’t quite do the job
A number of ongoing lack of improvements to the app.
The display in a pie graph is less useful than a line graph default would be.
Transaction accounts tracked are not easily changed and in fact I still don’t know how to change them.
Online support includes only basic solutions such as have you updated your app and phone IOs.
There is nowhere to escalate questions or even suggested improvements.
With small efforts from westpac this could actually be a useful tool. I will now look for an alternative.
The display in a pie graph is less useful than a line graph default would be.
Transaction accounts tracked are not easily changed and in fact I still don’t know how to change them.
Online support includes only basic solutions such as have you updated your app and phone IOs.
There is nowhere to escalate questions or even suggested improvements.
With small efforts from westpac this could actually be a useful tool. I will now look for an alternative.
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Accurate tracker, Could be better
The app itself is quite useful when you want to see your monthly spendings, it shows you in different diagrams, some important others are not necessarily relevant, my only concern with this app is that it dosent show you your previous monthly spendings for comparison, which makes budgeting and financial reports quite limiting.
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Formerly useful - massive downgrade in functionality
I used to sporadically use CashNav as it was quite good for looking at last months spending.
The app appeared to have been massively downgraded and now provides no access to past months’ info. So disappointed.
The app appeared to have been massively downgraded and now provides no access to past months’ info. So disappointed.
Was good, latest update has ruined it!
This app used to be a great way to track spending in different categories, but the recent update means it’s now just frustrating! Very laggy when going in to change categories, which you inevitably have to spend lots of time doing as the ‘remember change for future transactions’ function seems to do nothing. Please fix this app and make it more user-friendly!
PLEASE SORT THIS APP OUT ASAP.
PLEASE SORT THIS APP OUT ASAP.
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Good concept needs better functionality
Way to basic. Needs to have option to add categories or at least include some commons ones like insurance (life etc), and childcare. Account transfers should be automated and not automatically tagged to cash.
Inaccurate data
Does not account for all spend transactions. I have missing spend transactions unaccounted for.
Definitely also does not show how much money is deposited either.
Definitely also does not show how much money is deposited either.
Thank you!
More updates and features please.
Concept is good, execution poor
This app is not set up to support your customers. You could support your customers much better by including an income gas gauge that is embedded on the spending gas gauge so users can, at a glance see if their overspending. Giving the user the ability to set the month to their own schedule will also help people keep track. Credit card bills for example run to the 20th, as do so many others, why does this app not have the ability to do the same?
This app is set up for the bank to keep people confused about their finances rather than in control. Shame on you Westpac! You should do better, with the profits you make off our backs!
This app is set up for the bank to keep people confused about their finances rather than in control. Shame on you Westpac! You should do better, with the profits you make off our backs!
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So frustrating
App is so laggy and frustrating to use I have given up. Somehow so much worse than the previous version of the app which was definitely not good either. I don’t understand how this passed any internal testing, I would rather they switch back to the old version while they undertake some proper testing
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Latest update is terrible
Latest update have deteriorated the product and added layers to click through to access the information you need, previously it was just there. This update is a step backwards. Very buggy now. Disappointing changes
Stay with westpac one
First, it categorises your spending but inaccurately. You can try to manually categorise but it’s buggy/inconsistent. Frustrating that it hides spending in the needs section by default. Graphs compare to average instead of showing only real values. Misleading app
Was good, latest update has ruined it!
This app used to be a great way to track spending in different categories, but the recent update means it’s now just frustrating! Very laggy when going in to change categories, which you inevitably have to spend lots of time doing as the ‘remember change for future transactions’ function seems to do nothing. Please fix this app and make it more user-friendly!
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Worse Than Useless?
0/10. Do Not Recommend. Remember, now, why I deleted this app when it first came out years ago. Regret giving it a second chance.
There’s no means to retroactively assign categories to repeating transactions. I’ve gone back over 6 months’ of historical rent transactions and categorised them all as “Home”… Every. Single. Week. I get a notification saying that my “Home” spend is way above average. No. Westpac. That’s my rent. The same value goes out on the same day, at the same time, Every. Single. Week.
Never got anywhere raising support tickets, either. I’m out. I’d rather pay for something that actually works and save myself the frustration. Recommend you do the same.
There’s no means to retroactively assign categories to repeating transactions. I’ve gone back over 6 months’ of historical rent transactions and categorised them all as “Home”… Every. Single. Week. I get a notification saying that my “Home” spend is way above average. No. Westpac. That’s my rent. The same value goes out on the same day, at the same time, Every. Single. Week.
Never got anywhere raising support tickets, either. I’m out. I’d rather pay for something that actually works and save myself the frustration. Recommend you do the same.
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Not as fast as the old one
The old version seems to sync everything quickly. This new version seems to miss to notify spending way slower than usual.
Not gonna use it this time.
Not gonna use it this time.
Rubbish app
Constantly crashing or you can’t get in to it so don’t bother until they fix it.
Terrible Update
Worst app update of all time. Please restore the old version!
No longer receiving notifications
I downloaded this app solely for the purpose of receiving notifications when money goes out of my accounts. It’s important to me after having money stolen by hackers in the past. Initially the app worked great, sending me notifications with every spend. Then they started to become very delayed and lately they are non-existent. I’ll give it another few weeks to see if they come back otherwise will delete the app. I can’t see any way to report an issue via the CashNav app. The ‘support’ feature just takes you to Westpac’s sign up page to sign up for cash nav.
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Old version great new is ……
This is an example of a company removing functionality and usefulness. The old one was simple and accurate. The new version is hard to understand and seems to count transactions twice so the numbers are out.
Westpac please revert to the old version until you sort this version out.
Westpac please revert to the old version until you sort this version out.
Worst upgrade I might have ever seen
To begin with the app had some trouble. It was clunky and it was hard to navigate through it. But it was usable and genuinely helpful. The concept is great.
But with this new update they have made it even worse. What users wanted this? We wanted a cleaner more usable interface and you’ve stripped half the visual cues graphs from the app. What’s left is a baron white page wasteland. It feels empty
I’m done hoping for a better app.
But with this new update they have made it even worse. What users wanted this? We wanted a cleaner more usable interface and you’ve stripped half the visual cues graphs from the app. What’s left is a baron white page wasteland. It feels empty
I’m done hoping for a better app.
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