Not your Grandpas Tulsa Federal anymore!!
A few of the changes are modern, inclusive and for the good but the closeness and ability to speak with a caring supportive human is totally gone. Even the drive through is automated. Holding paychecks for days even you’ve deposited from the same source, deposited millions and have been a member for 30plus years. Grandpa had a 3f digit account number. Dad was 4 and mine is only 5. Im sad but since I no I longer feel like I matter it’s probably time to switch to a better bank with less bugs and issues. The app only works half the time and the people simply don’t care anymore.
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Anything to take your money
Transferred money to cover a payment, they processed the payment first, charged the overdraft fee, canceled the payment, then deposited the transfer into the account.
Now the payment for tickets I purchased are no longer available and I am out $30, just because they processed payment first instead of the transfer.
Terrible customer service
Now the payment for tickets I purchased are no longer available and I am out $30, just because they processed payment first instead of the transfer.
Terrible customer service
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Gigi
Fuji
App
The app has been messing up for a very long time now it will log me in and then instantly disappear. Also constant trouble with my face login. Something needs to be fixed and it’s not on my end.You can’t pay the overdraft part on app. You have to go in person to do so. It shows you should be able to pay it but nope.
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Best
The best place I’ve ever banked absolutely love it recommend you to all of my friends and family
