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WhatsApp Business

WhatsApp Business

by WhatsApp Inc.

1.5M ratings
5723 reviews
With Ads#12 in free Business
💼 Business
📊 Productivity
Free
In-App PurchasesWith Ads

Details

  • Released
  • Updated
  • April 10, 2019
  • October 12, 2026

Features

Background Location Access

Developer

WhatsApp Inc.
✨Promote your app ✨
WhatsApp Business screenshot #1 for iPhone
WhatsApp Business screenshot #2 for iPhone
WhatsApp Business screenshot #3 for iPhone
WhatsApp Business screenshot #4 for iPhone
WhatsApp Business screenshot #5 for iPhone
WhatsApp Business screenshot #6 for iPhone
WhatsApp Business screenshot #7 for iPhone
WhatsApp Business screenshot #8 for iPhone
📈no. 160
Charts↘︎
📌Ready
Reviews summary↘︎
⭐5.7K
Reviews↘︎
📝40+ tags
Tags↘︎
🔄2+ apps
Alternatives↘︎
🎪1 available
Events↘︎
❓5 answered
FAQ↘︎
📦~ in 3 days
Updates frequency↘︎
🖼️Get Icon
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About

This app offers business tools to help you work smarter, build trust, and grow your customer base. It provides automated messages, organized conversations, and a professional profile to enhance customer interactions and sales.

✓Automated quick replies and away messages
✓Labels for conversation organization
✓Professional business profile
✓Product catalog showcase
✓In-app orders and payments
✓Targeted offers and ads
Show original description

What users say about WhatsApp Business

Reviews of WhatsApp Business are mixed: the Business app is rated 4.7/5 from 1.5M App Store ratings. What users like most: excellent communication tool, user-friendly interface. Top complaints: frequent app crashes and hangs, lack of customer support. Summarized from real user reviews.

Positive things

  • 🚀Excellent communication tool
  • 👍User-friendly interface
  • 🔒Secure messaging
  • 💡Helpful business features

Negative things

  • 🐛Frequent app crashes and hangs
  • 🔍Lack of customer support
  • 🔒Privacy concerns with account suspensions
  • 🤔Confusing account management
See all reviews
+1

What's New in WhatsApp Business

26.40.77

October 12, 2026

We update the app regularly to fix bugs, optimize performance and improve the experience. Thanks for using WhatsApp!

32

Subscriptions & In-App Purchases

WhatsApp Business Premium

Premium tools to get more customers.

$4.991 Month
1 Month trial
How to cancel WhatsApp Business subscription ⁉️

Charts

Top Free

📉 12-1

Business

This app dropped -1 position in Business chart.

Last updated on October 15, 2026.

Top Grossing

📉 34-1

Business

This app dropped -1 position in Business chart.

Last updated on October 15, 2026.

Top Free

📈 160+1

Global

This app rose +1 position in Global chart.

Last updated on October 15, 2026.

Events

Read more about WhatsApp Business New App Icon
Event EndedMajor Update

WhatsApp Business New App Icon

New app icon, same great business tools

Aug 5, 2025 — Aug 12, 2025

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

WhatsApp

Business
Rajaadam786Rajaadam786

Felicitaciones

Muchas gracias por su trabajo , un abrazo
NicolilucasNicolilucas

Excellent

Excellent
Facebook 75Facebook 75

Unable to back up iphone 14 pro

I have followed all the necessary preparations and procedures to ensure all troubleshooting avenues were explored as to why WhatsApp will not back up to my icloud and find myself unable to get a reply from WhatsApp support. I have now not been able to backup WhatsApp since July. Its September. I have also exhausted all troubleshooting routes with apple.
Show more
Iphone FourteenIphone Fourteen

Network

Even my status not not go but if someone text me I will not mine not reach
laba1986laba1986
See 5718 more reviews

Developer apps

WhatsApp Messenger
WhatsApp Messenger

Simple. Reliable. Private.

🌐 Social Networking

(19M)

Free
In-App PurchasesWith Ads
See developer apps

User experience

🐞

Reported Bugs

3 issues

Issues with status updates and message delivery

Bug

Incompatibility with newer iOS versions

Bug

Problems with backup and data restoration

Bug
✨

Requested Features

5 requests

Automatic translation feature

Feature

Ability to schedule message sending

Feature

Separate personal and business profiles

Feature

Improved search and organization tools

Feature

Notification options for status updates

Feature

FAQ

What does this business messaging app do?

This app provides tools to help businesses communicate more effectively with customers. It offers features like automated messages, conversation organization, and a professional profile to build trust and streamline interactions.

What are the key features for businesses?

Key features include automated quick replies and away messages to save time, labels for organizing conversations, a professional business profile to build credibility, and the ability to showcase a product catalog for in-app orders and payments.

Is this app free to use?

The app is free to download and use, but it includes a mix of free and paid features. Some advanced functionalities or enhanced services may require a subscription or in-app purchase.

Can I use my personal WhatsApp account on the same device?

Yes, you can use your personal WhatsApp account on the same device as the business account, provided you have two different phone numbers for each account. This allows you to manage both your personal and business communications separately.

What are common use cases for this business app?

Common use cases include providing responsive customer support, sending targeted offers and news to customers, taking orders and payments directly within the app, and showcasing products to drive sales and build customer loyalty.