1. Home
  2. 💼 Business
  3. WhatsApp Business
WhatsApp Business

WhatsApp Business

by WhatsApp Inc.

1.5M ratings
5459 reviews
With Ads#16 in free Business
💼 Business
📊 Productivity
Free
In-App PurchasesWith Ads

Details

  • Released
  • Updated
  • April 5, 2019
  • August 25, 2026

Features

Developer

WhatsApp Inc.
✨Promote your app ✨
WhatsApp Business screenshot #1 for iPhone
WhatsApp Business screenshot #2 for iPhone
WhatsApp Business screenshot #3 for iPhone
WhatsApp Business screenshot #4 for iPhone
WhatsApp Business screenshot #5 for iPhone
WhatsApp Business screenshot #6 for iPhone
WhatsApp Business screenshot #7 for iPhone
WhatsApp Business screenshot #8 for iPhone
📊no. 16
Charts↘︎
📌Ready
Reviews summary↘︎
⭐5.5K
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
🎪1 available
Events↘︎
❓5 answered
FAQ↘︎
📦~ in 3 days
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This app offers business tools to help you work smarter, build trust, and grow your customer base. It provides automated messages, organized conversations, and a professional profile to enhance customer interactions and sales.

✓Automated quick replies and away messages
✓Labels for conversation organization
✓Professional business profile
✓Product catalog showcase
✓In-app orders and payments
✓Targeted offers and ads
Show original description

What users say

Summarized from real user reviews of WhatsApp Business. Based on 1.5M reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Excellent communication tool
  • 👍User-friendly interface
  • 🔒Secure messaging
  • 💡Helpful business features

Negative things

  • 🐛Frequent app crashes and hangs
  • 🔍Lack of customer support
  • 🔒Privacy concerns with account suspensions
  • 🤔Confusing account management
See all reviews
+2

What's New in WhatsApp Business

26.33.73

August 25, 2026

We update the app regularly to fix bugs, optimize performance and improve the experience. Thanks for using WhatsApp!

Subscription plans

WhatsApp Business Premium

Premium tools to get more customers.

$4.991 Month
1 Month trial
How to cancel WhatsApp Business subscription ⁉️

Charts

Top Free

📊 16

Business

The app has maintained its position at 16 recently.

Last updated on August 29, 2026.

Top Grossing

📉 102-6

Business

This app dropped -6 positions in Business chart.

Last updated on August 29, 2026.

Events

Read more about WhatsApp Business New App Icon
Event EndedMajor Update

WhatsApp Business New App Icon

New app icon, same great business tools

Aug 5, 2025 — Aug 12, 2025

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

The app doesn’t open

My Whatsap business doesn’t open
TopseacolaTopseacola

回答我的问题

请问能不能解释一下，啥叫给客户发信息，系统自动判定我发的是垃圾信息，直接封号我的，客户叫我加客人的what app，我主动给客人发信息，就封封封，要么你就搞个好友同意申请，这样就不用担心什么骚扰不骚扰的信息了，你们这样搞，每次我加客户信息主动问好就给我封号，然后次次都要等待24小时，发啥都判定别人发的是垃圾信息就在哪里封号，那你搞这个聊天软件是干嘛的
总有贵人相助总有贵人相助

Bad bug

Some time stuck or bug cant open the massage , tried to update and then still not responding. Unninstall the app and download again lost the chat everything. So sad!
Suasta ArnataSuasta Arnata

Partnership

Someday we will together to foster public, trust and awareness Globally
clement snowclement snow

Team dark aura

By Nate
Team dark auraTeam dark aura
See 5454 more reviews

Developer apps

WhatsApp Messenger
WhatsApp Messenger

Simple. Reliable. Private.

🌐 Social Networking

(18M)

Free
In-App PurchasesWith Ads
See developer apps

User experience

🐞

Reported Bugs

3 issues

Issues with status updates and message delivery

Bug

Incompatibility with newer iOS versions

Bug

Problems with backup and data restoration

Bug
✨

Requested Features

5 requests

Automatic translation feature

Feature

Ability to schedule message sending

Feature

Separate personal and business profiles

Feature

Improved search and organization tools

Feature

Notification options for status updates

Feature

FAQ

What does this business messaging app do?

This app provides tools to help businesses communicate more effectively with customers. It offers features like automated messages, conversation organization, and a professional profile to build trust and streamline interactions.

What are the key features for businesses?

Key features include automated quick replies and away messages to save time, labels for organizing conversations, a professional business profile to build credibility, and the ability to showcase a product catalog for in-app orders and payments.

Is this app free to use?

The app is free to download and use, but it includes a mix of free and paid features. Some advanced functionalities or enhanced services may require a subscription or in-app purchase.

Can I use my personal WhatsApp account on the same device?

Yes, you can use your personal WhatsApp account on the same device as the business account, provided you have two different phone numbers for each account. This allows you to manage both your personal and business communications separately.

What are common use cases for this business app?

Common use cases include providing responsive customer support, sending targeted offers and news to customers, taking orders and payments directly within the app, and showcasing products to drive sales and build customer loyalty.