WhatsApp Business

WhatsApp Business

by WhatsApp Inc.

1.5M ratings
5883 reviews
With Ads#14 in free Business
💼 Business
📊 Productivity
Free
In-App PurchasesWith Ads

Details

Released
April 10, 2019
Updated
November 2, 2026

Features

Background Location Access

WhatsApp Business screenshot #1 for iPhone
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WhatsApp Business screenshot #6 for iPhone
WhatsApp Business screenshot #7 for iPhone
WhatsApp Business screenshot #8 for iPhone
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About

This app offers business tools to help you work smarter, build trust, and grow your customer base. It provides automated replies, customer organization, and in-app ordering and payment capabilities for a better customer experience.

✓Automated quick replies and away messages
✓Customer conversation organization with labels
✓Professional business profile creation
✓In-app orders and payments
✓Product catalog showcase
✓Targeted offers and ad creation
Show original description

What users say about WhatsApp Business

See all reviews
+2

What's New in WhatsApp Business

26.43.75

November 2, 2026

We update the app regularly to fix bugs, optimize performance and improve the experience. Thanks for using WhatsApp!

17

Subscriptions & In-App Purchases

Meta Verified for business

Get a verified badge and other benefits

$49.991 Month
How to cancel WhatsApp Business subscription ⁉️

Charts

Top Free

📉 14-1

Business

This app dropped -1 position in Business chart.

Last updated on November 5, 2026.

Top Grossing

📉 33-2

Business

This app dropped -2 positions in Business chart.

Last updated on November 5, 2026.

Top Free

📉 159-2

Global

This app dropped -2 positions in Global chart.

Last updated on November 4, 2026.

Events

Read more about WhatsApp Business New App Icon

WhatsApp Business New App Icon

New app icon, same great business tools

Aug 5, 2025 — Aug 12, 2025

User reviews

Plz help me

Hello WhatsApp Business Support Team,

My WhatsApp Business account is repeatedly getting restricted. This happened about a week ago, and now it has happened again.

I use WhatsApp Business for my online business, and many customers contact me every day to ask about my products and services. Because of this, I receive a high volume of customer messages.

I believe my normal business communication may have triggered your automated spam detection system.

I do not intend to send spam or unwanted messages. I kindly request that your team review my account and explain why these restrictions keep happening.

Please investigate this issue and advise me on how I can continue communicating with my customers without facing repeated restrictions.

Thank you for your help and support.
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Urgent request

Dear WhatsApp Support Team,

My WhatsApp Business account registered with——— has suddenly been banned, and I am unable to use WhatsApp Business.

I have been using this number for approximately 5–7 years for my business and customer communication. The account was working normally, and I do not know why this restriction was applied.

When I open the app, I see the following message:

“This account can’t use WhatsApp. Some activity on your account may not have followed the WhatsApp Business Terms of Service. Requesting a review is not available.”

I believe this restriction may have been applied by mistake. I have not knowingly violated WhatsApp Business policies.

This number is very important to my business because I use it to communicate with customers and manage business enquiries.

I kindly request your team to investigate my account, explain the reason for this restriction, and consider restoring my WhatsApp Business account.

If any activity needs clarification, I am willing to cooperate and comply with WhatsApp Business Terms of Service.

Thank you for your time and support. I look forward to your response.

Regards,
WhatsApp Business Account Holder
Mobile Number: ————-
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Upgrade

I think WhatsApp business should also allow you to add your other WhatsApp account just like normal WhatsApp..

رغم اني مسويه تحديث بس لا استطعت الحالات تظهر ولا الرسايل يظهروا اما ارسل

شنوا الحل الواتس مره بطي والحالات ما تظهر

La en presa

Si

Developer apps

User experience

🐞

Reported Bugs

3 issues

Issues with status updates and message delivery

Bug

Incompatibility with newer iOS versions

Bug

Problems with backup and data restoration

Bug
✨

Requested Features

5 requests

Automatic translation feature

Feature

Ability to schedule message sending

Feature

Separate personal and business profiles

Feature

Improved search and organization tools

Feature

Notification options for status updates

Feature

FAQ

Does WhatsApp Business have ads?

Yes, WhatsApp Business contains advertisements. Users may encounter ads within the application as part of its operational model.

What are the pricing details for WhatsApp Business?

WhatsApp Business is free to download and use, but offers paid features through subscription plans like Meta Verified for business, which starts at $0.29/month, and WhatsApp Business Premium at $4.99/month with a free trial.

Can I use WhatsApp Business and my personal WhatsApp on the same phone?

Yes, you can use both your personal WhatsApp and WhatsApp Business on the same device as long as you have two different phone numbers registered for each account.

How often is WhatsApp Business updated?

The latest version of WhatsApp Business is 26.43.75, and it was last updated on November 2, 2026. Updates are released regularly to introduce new features and improve performance.

What devices are supported by WhatsApp Business?

WhatsApp Business is supported on iPhones and iPods. Users can connect up to five web-based devices or mobile phones, with up to 10 if subscribed to Meta Verified.

What is the age rating for WhatsApp Business?

WhatsApp Business has an age rating of 12+. This indicates it is suitable for users aged 12 and older.

What do users like most about WhatsApp Business?

User reviews highlight its excellent communication tool capabilities, user-friendly interface, secure messaging, and helpful business features as key advantages.

What are common user complaints about WhatsApp Business?

Some users report frequent app crashes and hangs, a lack of customer support, privacy concerns with account suspensions, and confusing account management.