WhatsApp Business User Reviews

Customer Experience

Positive experience48.2% of reviews
Neutral7.4% of reviews
Negative experience44.4% of reviews

~ Based on 5,577 written reviews from the US App Store.

What users say

Is WhatsApp Business Safe?

WhatsApp Business appears safe based on user ratings. AppsHunter Safety Score for WhatsApp Business is 94/100.

This assessment is based on 1,501,890 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.7% of ratings point to a safe experience
2.8% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 1,501,890 App Store ratings for WhatsApp Business.

Is WhatsApp Business Legit?

WhatsApp Business appears to be a legitimate app. AppsHunter Legitimacy Score for WhatsApp Business is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent

Excellent

Best app

Swift texting

DOESNT WORK.

I’ve been trying to log my team in for 3 weeks, we’re a small business of 4, the helpline do come back but with useless questions and no solutions.

1 Month Without My Business Account — No Real Support

I have been using WhatsApp Business for my business, but my account has been unavailable for almost one month. During this entire period, I have repeatedly contacted WhatsApp Support, submitted grievances, sent emails, contacted the Grievance Officer, and tried every official support channel available to me.

I have provided the requested information and documents multiple times, but I keep receiving the same automated replies without any clear explanation, proper investigation, or definite resolution.

My business has been seriously affected because I cannot properly access my account, communicate with customers, or continue normal business operations. I have suffered significant financial loss because of this issue.

The most frustrating part is the lack of a clear timeline or responsible person who can actually resolve the problem. After waiting for almost a month, I still have no proper answer about when my account will be restored.

WhatsApp is used by millions of businesses. There should be a proper human support and escalation system for genuine business account issues.

I am not asking for special treatment. I am simply asking WhatsApp to properly review my case, explain the reason for the restriction, and restore my account if there is no violation.

Please provide real support instead of repeating automated responses.
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Excelente

Fácil de usar

Mon avis sur cet app

Je me suis très reconnaissant d’utiliser WB.franchement c’est top

Violation of privacy and information

Violation of privacy and miss use of information is a serious violation of the law.

Restricting of accounts every time

Pls fix the issue. Let’s say for instance I just added my number on the app and I was restricted immediately it was resolved I texted my frnd hi then I was restricted again it’s so annoying

Whatapp has help me through thick and thin

WhatsApp has always been of very big help to me

N1430a

N1430a

Very good

Very good

One time picture

Unable to send one time view pictures

Cómo recuperar mi cuenta?

Como recuperar mi cuenta

Not good at all

Most of the time doesn’t work properly. It’s a massive problem when you rely for business! I give one star! Hope they sort it out.

Sho

good

MATE社

facebookからMATEに変わってコロナ前後に異常にアカウント乗っ取りが増えた。
スレッズ、Instagram、facebook、全部詐欺関連の犯罪も多い。
全く信用してない

J’aime cette app

J’aime WhatsApp
Mais mon application me cause beaucoup problm

Global 친구를 만날 수 있음

업무적인 관계로 외국인과 같이 일을 할 경우가 많은데, 서로 연락을 하기위한 방법으로 What’s up 메신저를 사용하니 많이 편리합니다.

Impossible to create group chats

I have been using this app foe my college classes i teach foe 4 years. Now all of a sudden WhatsApp has banned my account for creating a group chat.

Clear and Professional

My 5 Star rating is based on the multitude of actions this application supports and the clarity of audio when engaged in conference calls.