WhatsApp Messenger User Reviews

Customer Experience

Positive experience50.5% of reviews
Neutral8.2% of reviews
Negative experience41.3% of reviews

~ Based on 16,421 written reviews from the US App Store.

What users say

Is WhatsApp Messenger Safe?

WhatsApp Messenger appears safe based on user ratings. AppsHunter Safety Score for WhatsApp Messenger is 94/100.

This assessment is based on 18,645,986 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience
3.0% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 18,645,986 App Store ratings for WhatsApp Messenger.

Is WhatsApp Messenger Legit?

WhatsApp Messenger appears to be a legitimate app. AppsHunter Legitimacy Score for WhatsApp Messenger is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Account in review

1 have been using WhatsApp with the same number for the last few years without any issues.
However, for the past few weeks before, my account has repeatedly been banned and placed under review without any clear reason.
After submitting a review, my account gets restored, but the same issue happens again within a short time. Now, my account has been banned again permanently and its been 18 days, and I am unable to request another review as there is no option available. I have also tried contacting WhatsApp Support, but I have not received any proper solution or response. This situation is very concerning because my WhatsApp account contains important personal chats, contacts, photos, documents, and other valuable data accumulated over many years. I kindly request you to please manually review my account, identify the reason for these repeated bans, and help restore my account permanently. I assure you that I will strictly follow all WhatsApp Terms of Service and policies going forward. Please help me regain access to my account and resolve this issue as soon as possible. Thank you for your support and understanding.
Todav
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Request to remove my what’s app ban asap

I have been using WhatsApp with the same phone number for several years without any issues. However, over the past few weeks, my account has repeatedly been banned and placed under review without any clear explanation. Whenever I submitted a review request, my account was restored, but unfortunately, the same issue occurred again shortly afterward. My account has now been permanently banned, and it has been 18 days since the ban. There is currently no option available for me to request another review. I have also tried contacting WhatsApp Support several times, but I have not received a proper response or a solution to this issue. This situation is extremely concerning because my WhatsApp account contains important personal conversations, contacts, photos, documents, and other valuable information that I have accumulated over many years. I kindly request that you manually review my account and investigate the reason for these repeated bans. If my account was restricted due to a misunderstanding or an error, I sincerely request that you restore my account and help ensure that this issue does not happen again. I assure you that I will strictly comply with WhatsApp’s Terms of Service and all applicable policies going forward. Please consider my request and help me regain access to my account. I would greatly appreciate your assistance in resolving this matter as soon as possible.
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WhatsApp banned

I have been using WhatsApp with the same number for the last few years without any issues. However, for the past few weeks before, my account has repeatedly been banned and placed under review without any clear reason. After submitting a review, my account gets restored, but the same issue happens again within a short time. Now, my account has been banned again permanently and its been 18 days, and I am unable to request another review as there is no option available. I have also tried contacting WhatsApp Support, but I have not received any proper solution or response. This situation is very concerning because my WhatsApp account contains important personal chats, contacts, photos, documents, and other valuable data accumulated over many years. I kindly request you to please manually review my account, identify the reason for these repeated bans, and help restore my account permanently. I assure you that I will strictly follow all WhatsApp Terms of Service and policies going forward. Please help me regain access to my account and resolve this issue as soon as possible. Thank you for your support and understanding. Ok
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My WhatsApp account is banned

I have been using WhatsApp with the same number for the last few years without any issues.
However, for the past few weeks before, my account has repeatedly been banned and placed under review without any clear reason.
After submitting a review, my account gets restored, but the same issue happens again within a short time. Now, my account has been banned again permanently and its been 18 days, and I am unable to request another review as there is no option available. I have also tried contacting WhatsApp Support, but I have not received any proper solution or response. This situation is very concerning because my WhatsApp account contains important personal chats, contacts, photos, documents, and other valuable data accumulated over many years. I kindly request you to please manually review my account, identify the reason for these repeated bans, and help restore my account permanently. I assure you that I will strictly follow all WhatsApp Terms of Service and policies going forward. Please help me regain access to my account and resolve this issue as soon as possible. Thank you for your support and understanding.
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My experience with both WhatsApp apps……………

Hi there I’ve used WhatsApp messenger since last year and on 11th August I accidentally tapped a button while’s I was chatting with Meta AI and it said I have to link to a parent and ofc I didn’t want to do that so I closed all the apps and rebooted my phone still nothing I was scared 😱 I started crying 😭 and I was freaking out and then I got an idea 💡 to download WhatsApp business and when I did it didn’t come through so I waited and waited for three weeks and I went to check on WhatsApp messenger and apparently it decided to ban me and I went back to WhatsApp business I wrote a support letter before they unbanned me but still it wanted to to link to a parent then on Saturday my WhatsApp business came and immediately I put in the required credentials it came at the same time my WhatsApp messenger said agree and continue but it didn’t say that before and I’m leaving WhatsApp business for WhatsApp messenger so please 🙏 developers don’t hate me 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺
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Suddenly WhatsApp banned

My WhatsApp account has been permanently banned, and I am extremely shocked and frustrated because I have not been given a clear explanation of what I did wrong. I genuinely believe that I have not violated WhatsApp’s Terms of Service or done anything that deserves a permanent ban. I have already contacted WhatsApp Support several times through email, but I have not received any proper response or resolution. I have been using this WhatsApp account for around 7 years, and it contains many important personal conversations, photos, contacts, memories, and other valuable data. Losing access to everything suddenly, without any proper explanation, has been very distressing for me. I respectfully request you to please manually review my account and the reason for the ban. If this ban was triggered by a mistake, automated detection, or unauthorized activity, I kindly request that you reconsider the decision and restore my account. I am willing to cooperate and provide any information required to verify my account. I sincerely request you to please give my case a proper manual review rather than an automated response. Please help me recover my account. This account and the data associated with it are extremely important to me.I tried everything to unbanned my WhatsApp account I don’t known why they don’t understand a small thing that it contains many important data
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My WhatsApp permanently banned

I have been using WhatsApp with the same number for last few years without any issues

However, for the past few weeks before, my account has repeatedly been banned and placed under review without any clear reason

After submitting a review, my account gets restored, but the same issue happens again within a short time. Now my account has been banned permanently and its has been 6 days, and I am unable to request another review as there is no option available. I have also tried contacting Whats app support , but I have not received any proper response. This situation is very concerning because my WhatsApp account contains important personal chats, contacts, photos, documents and other valuable data accumulated over many years. I kindly request you to manually review my account, identify the reason for these repeated bans and help restore my account permanently. I assure you that I will strictly follow WhatsApp terms of services and policies going forward. Please help me regain access to my account and resolve this issue as soon as possible. Thank you for your support and understanding
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WhatsApp unben

Dear WhatsApp,
I have been using WhatsApp with the same number for the last few years without any issues.
However, for the past few weeks before, my account has repeatedly been banned and placed under review without any clear reason.
After submitting a review, my account gets restored, but the same issue happens again within a short time. Now, my account has been banned again permanently and its been 20 days, and I am unable to request another review as there is no option available. I have also tried contacting WhatsApp Support, but I have not received any proper solution or response. This situation is very concerning because my WhatsApp account contains important personal chats, contacts, photos, documents, and other valuable data accumulated over many years. I kindly request you to please manually review my account, identify the reason for these repeated bans, and help restore my account permanently. I assure you that I will strictly follow all WhatsApp Terms of Service and policies going forward. Please help me regain access to my account and resolve this issue as soon as possible. Thank you for your support and understanding.
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Worst experience from last 2mnths

I am extremely disappointed and frustrated with the way my WhatsApp account has been banned without any proper reason or explanation. I have been using this WhatsApp number for the past 8 years, and suddenly my account was banned even though I have not knowingly done anything wrong or violated any rules. What is even more frustrating is that I have not been given any clear reason for why my account was banned. I have sent numerous emails and requests to WhatsApp Support asking them to review my account and explain the issue, but I have still not received any proper solution or meaningful response.

This is really unfair because this number is very important to me and I have been using WhatsApp on it for several years. Suddenly banning my account without providing a specific reason and then refusing to properly review or restore it is extremely disappointing.

If I have made any mistake unknowingly, I am willing to understand and follow all WhatsApp policies in the future, but I genuinely believe that I have not done anything wrong that deserves a permanent ban. I respectfully request WhatsApp to properly review my case again, clearly explain the reason for the ban, and please restore my account. I have been patiently requesting help through multiple emails, but I am still not receiving a fair resolution. Please take my complaint seriously and give me a proper response instead of leaving my account banned without any clear explanation.
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Account Ban No Help

I hve used WhatsApp all my life and recently my accounts been sent to review everyday twice a day only giving me access for 2 hours each day. Today it’s banned me with no review possible.

I have asked the in app help and honesty no help because it’s AI and I’ve asked for help from the help centre and again no help as it’s AI.

This whole process has been mad eke very distressed. I only use my phone to message friends and family with occasional colleagues messaging me.

PLEASE if there is a non bot reply or access to speak to someone please please reply. I can’t lose my account please. I didn’t do anything wrong at all. Please
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Ugly sidebar

Seems like the app has now fully adopted Liquid Glass but the sidebar is too obstructive, get rid of it! WhatsApp now takes up half my window 😭

Chat history

I think you should look at having the chats save, when someone deletes their account so that they can access them again when they decided to redownload. Like me so I will have my chat history with my partner when he decides to pull his head out his arse

despair

Theyre pushing really hard to make whatsapp a social media app and slowly making it a blend of every single social media app ever made. be original. i wouldnt be surprised if whatsapp reels are coming next, imagine doomscrolling on that

Camera Orientation

Need to fix the bug because the current apps show bug for front selfie. The camera read wrongly about rotation.

Design Fail

I cannot understand the logic in updating the app to include a sidebar that can’t be collapsed, is rarely used, and stops the app from being properly resized. Gone from an app I used without a second thought to one I now avoid

Wow amazing app 10/10

I can’t believe the fact that I have to stay miles away from my loved ones.I was so depressed and devastated until I discovered this amazing app( I already knew about this app but I never really thought about downloading it) it’s perfect for every day use.I love how there’s WhatsApp business for work reasons.
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Best

Best

Account ban

“My account has been repeatedly placed under review even though I use the official WhatsApp app and do not send spam or violate the Terms of Service. This is the fourth review. Please investigate whether my account or device is being incorrectly flagged.”

Nightmare

Congratulations Conversation deleted by themselves

Not able to restore

Hi i’ve just changed my device and i have done with all the backup but now i’m trying to restore but its showing whatsapp seems to be having trouble reading your messages history and will try to recover it, its showing same from last one hour.