Still waiting for my money.
Response from developer
Hi. We do apologize for any inconvenience or frustration regarding your BetMGM experience. We would be happy to investigate this. Please reach out to our Customer Care team for further assistance. You can contact this team here: https://bit.ly/3OYgkRt
Games are good but
Horrible return to player
Response from developer
Thanks for reaching out! We do apologize for any confusion or frustration in your gaming experience. Our systems use a random number generator system on virtual games and live games to ensure fairness. Please reach out to our Customer Care team for further assistance. You can contact this team by going here: https://bit.ly/3OYgkRt
Fairness 👎
Response from developer
Thanks for reaching out! We do apologize for any confusion or frustration in your gaming experience. Our systems use a random number generator system on virtual games and live games to ensure fairness. Please reach out to our Customer Care team for further assistance. You can contact this team by going here: https://bit.ly/3OYgkRt
Scam.
This casino took my money in seconds but immediately locked me out of play.
Update Feb 4th: support told me yesterday they would escalate my concern to get me a refund. Today when I try to log in my account suddenly “doesn’t exist”.
Response from developer
Hello! We do apologize for any inconvenience in your experience. At your earliest convenience, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
Don’t trust this app they don’t pay it out when you win.
Response from developer
Thank you for your feedback. We are very sorry for the experience you described. Please contact our Customer Care team with any screenshots or additional details so they can investigate and follow up. Visit: https://bit.ly/3OYgkRt
Help
The app. Added
Money and
Now it
Shows restricted area and won’t let
Me so anything. I’d like my
Money back please
Response from developer
Thank you for your feedback. We are very sorry for the trouble with the restricted area and your payment. Could you please contact our Customer Care team so we can investigate and help refund if needed? Please include your device, transaction ID and any screenshots here: https://bit.ly/3OYgkRt
Account holds
This app. I signed up and deposited $300 and they wouldn’t allow me to play, as soon as I escalated the issue they suspended my account and now are not allowing me to access my account and withdraw my funds and not giving me a reason as to why. They keep advising they escalated this issue and tell me have to wait 3 days as my account is under review. They should not have accepted any deposits from me if my account was under review! I had already received a email saying my account was verified and I was good to go. There are way better apps that will fix there issues the same day, don’t use this app if you have any concerns about your money being safe !
Response from developer
Thank you for your feedback. We are very sorry for the trouble with your account hold. Please contact our Customer Care team so we can investigate further. Share your device, transaction ID and any screenshots here: https://bit.ly/3OYgkRt
One of the worst
After 200 spins on big bass, not one bonus or even not one single collect. Won $2
Response from developer
Thanks for reaching out! Our systems use a random number generator system on virtual games and live games to ensure fairness. If you need further assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link: https://bit.ly/3OYgkRt
Doesn’t load
Response from developer
Thank you for your feedback. We are sorry for the trouble with the login not loading. Could you please share more details such as your device model, OS version and any error messages you see? Our Customer Care team can assist further here: https://bit.ly/3OYgkRt
Lotsa fun
Location problems
Response from developer
Hi. We do apologize for any inconvenience. Please check that your device's geolocation services are enabled with permission for the app and that the app is set to the state you are physically located in. If you have any additional questions or need further assistance, please reach out to our Customer Care team here: https://bit.ly/3OYgkRt
Look elsewhere
Response from developer
Thanks for reaching out! Our systems use a random number generator system on virtual games and live games to ensure fairness. If you need further assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link: https://bit.ly/3OYgkRt
Another good one mgm
Garbage
Response from developer
Hello Critter 1978. Thank you for your feedback. We apologize for any inconvenience you experienced with our app. We would appreciate it if you could provide more details about the issues you encountered. Please reach out to our Customer Care team for further assistance by visiting the following link: https://bit.ly/3OYgkRt.
Scam and sketchy app
Response from developer
Hello there. We do apologize for any inconvenience or confusion caused in your experience. If there is anything in particular we can assist with or clarify, please contact our Customer Care team for further assistance. You can contact this team by going to the following link: https://bit.ly/3OYgkRt
Terrible
Response from developer
Hello Don096! Thank you for your feedback. We sincerely apologize for the inconvenience you faced. At your earliest convenience, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt.
RTP is -98%
Response from developer
Hello! We do apologize for any inconvenience in your experience. At your earliest convenience, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
For Losers
Response from developer
We're sorry to hear you've had difficulties with the app. Should you require further assistance, please reach out via Live Chat or Email, and we would be more than happy to assist you. You can do so by logging in>click My Account>Support>FAQ's>Select Topic>More Help>Select Chat or Email for 24/7 Support.