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Wheelseye User Reviews

Wheelseye: FASTag, GPS, Fuel
Wheelseye: FASTag, GPS, Fuel
WHEELSEYE TECHNOLOGY INDIA PRIVATE LIMITED
🔧 Utilities
💼 Business

Customer Experience

Positive experience17.4% of reviews
Neutral21.7% of reviews
Negative experience60.9% of reviews

~ Based on 23 written reviews from the US App Store.

Is Wheelseye Safe?

Wheelseye: FASTag, GPS, Fuel has mixed safety signals based on user ratings. AppsHunter Safety Score for Wheelseye is 60/100.

This assessment is based on 525 user ratings, with an App Store average of 3.0/5.

Is Wheelseye Legit?

Wheelseye: FASTag, GPS, Fuel appears to be a legitimate app. AppsHunter Legitimacy Score for Wheelseye is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

While registration for mahakhanij

This was one of the worst customer service experiences I’ve had. The staff was dismissive and showed no effort to solve the problem. After spending a lot of time trying to get help, I left feeling ignored and frustrated. I would not recommend this service unless they seriously improve how they treat customers.
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58b891058b8910

Response from developer

Dear User, We’re sorry to hear about your experience. We want to understand what went wrong and make it right for you. Kindly share your vehicle number or more details at care@wheelseye.com or our 24x7 helpline - 9370093700.

Service is very bad

The app is good and informative, but the service is very poor. To get support, you have to call at least 10 times. Another drawback is that while other similar apps display 20 or more loads in a particular state, this app often shows only 1.
SP SwainSP Swain

Response from developer

Dear User, We’re sorry to hear about your experience. We want to understand what went wrong and make it right for you. Kindly share your vehicle number or more details at care@wheelseye.com or our 24x7 helpline - 9370093700.

3 times more charge than market price and their staff are very arrogant..

Not at all worth it, I tried booking an Eicher vehicle from Hyderabad to Vizianagaram for which the market price is 25-28k, they given us 58k+gst. When I asked the price is very high than market price they spoke very arrogantly “if you want you book the vehicle otherwise no problem we are not asked you to book the vehicle from our app”. They don’t even know how to talk to the customer, before booking itself they are speaking like this if something happens after booking the vehicle no one is responsible from their end.. so please guys think twice before booking a vehicle in their app..
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Sri Mahadev enterprisesSri Mahadev enterprises

Response from developer

Dear User, We’re sorry to hear about your experience. We want to understand what went wrong and make it right for you. Kindly share your vehicle number or more details at care@wheelseye.com or our 24x7 helpline - 9370093700.

Total Scam – Charged me but claiming no order exists!

Avoid this app! Two months ago, I purchased a GPS tracker through this app. The payment went through perfectly, and the money was debited from my bank account. The app even shows my active order. However, the GPS has still not been installed.

Every time I call customer service, they tell me they can't see my order in their system. I am stuck in a loop where I have paid the money, have no GPS, and customer support is completely useless. Extremely bad service. Fix this and contact me immediately!
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Hrithik PatangeHrithik Patange

Response from developer

Dear User, We’re sorry to hear about your experience. We want to understand what went wrong and make it right for you. Kindly share your vehicle number or more details at care@wheelseye.com or our 24x7 helpline - 9370093700.

Service

The worst ever service of this company after sales service is totally disappointing.
They know only sale the product i.e no intention to resolve the customer issue.
I recommend do not buy this product either than this prefer some other company gps.
Ajjaiswal12Ajjaiswal12

Response from developer

Dear User, We’re sorry to hear about your experience. We want to understand what went wrong and make it right for you. Kindly share your vehicle number or more details at care@wheelseye.com or our 24x7 helpline - 9370093700

Bad experience

Previously, the app was good and working smoothly but after the update it’s gives so much error
I am not able to update and check my fastag balance.
Also UI is too much bad now.
I’ll not purchase and renew the subscription again. 👎🏻
Er.AyaanEr.Ayaan

Response from developer

Dear User, We’re sorry to hear about your experience. We want to understand what went wrong and make it right for you. Kindly share your vehicle number or more details at care@wheelseye.com or our 24x7 helpline - 9370093700

Can’t see the live status of vehicles

It’s been worst app for live streaming of vehicles and if you call their customer service they will register your complaint nothing else. I have made a big mistake by recharging their 1 year plan. When you complain about live streaming of vehicles they said there is connectivity issues sir. So if someone stole your vehicle you will not be able to see where exactly it is parked or going.
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D. AkkiD. Akki

Response from developer

Dear User, We’re sorry to hear about your experience. We want to understand what went wrong and make it right for you. Kindly share your vehicle number or more details at care@wheelseye.com or our 24x7 helpline - 9370093700.

Title: Worst After-Sales Service – Only Care About Recharge Money!

"I am writing this review after a highly frustrating and disappointing experience with Wheelseye GPS. Initially, everything seemed fine, but you realize their true reality only after the purchase. The after-sales service is absolutely pathetic and practically non-existent.

The most annoying part is their attitude towards customers. The only time their team shows any proactiveness or answers your calls is when your recharge is due. They will constantly call and chase you for payments, but the moment you face a technical issue or need actual support, they completely vanish. Your calls will go unanswered, your complaints will be ignored, and you will be left totally helpless.

A GPS service is crucial for vehicle tracking and safety, and relying on a company with zero post-sale accountability is a huge mistake. A company is defined by how they support their customers after the sale, and Wheelseye fails miserably at this.

I strongly advise everyone to look for better, more reliable alternatives in the market. Do not waste your hard-earned money and peace of mind on a company that only cares about extracting recharge fees and offers zero support in return."
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M_8784M_8784

Response from developer

Dear User, We’re sorry to hear about your experience. We want to understand what went wrong and make it right for you. Kindly share your vehicle number or more details at care@wheelseye.com or our 24x7 helpline - 9370093700.

Map View

Under map view within GPS tab, satellite version is not showing. Can the developer may please update the same?
BB MINERALSBB MINERALS

Response from developer

Dear User, We’re sorry to hear about your experience. We want to understand what went wrong and make it right for you. Kindly share your vehicle number or more details at care@wheelseye.com or our 24x7 helpline - 9370093700.

While registration for mahakhani

This was one of the worst customer service experiences I’ve had. The staff was dismissive and showed no effort to solve the problem. After spending a lot of time trying to get help, I left feeling ignored and frustrated. I would not recommend this service unless they seriously improve how they treat customers.
Show more
58b891058b8910

Response from developer

Dear User, We’re sorry to hear about your experience. We want to understand what went wrong and make it right for you. Kindly share your vehicle number or more details at care@wheelseye.com or our 24x7 helpline - 9370093700.

Notification problem

Vehicle ignition turn on turn off notification is very slow some time it’s didn’t get any notification
Rakesh y sRakesh y s

Response from developer

Dear Rakesh Ji, We’re sorry to hear about your experience. We want to understand what went wrong and make it right for you. Kindly share your vehicle number or more details at care@wheelseye.com or our 24x7 helpline - 9370093700.

Issue with tableview UI update (showing vehicle list)

1. Sometimes tableview row showing a vehicle, is not updated.
For eg- Label showing speed of a running a vehicle is still grey (it should be green for a running vehicle), even though the vehicle is ON and in running state.

2. Also the label showing ON/OFF does not change its color to Green and Red as per the state of vehicle.
It stays grey for both ON & OFF. UI only updates after manual refresh.

3. Sometimes the last row in the vehicle list tableview does not show up on app launch. I have to refresh the tableview to see my last vehicle row.
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vik_1857vik_1857

Response from developer

Dear User, Please share your VEHICLE NUMBER.

Facing issue in version 3.1.0

Earlier version while clicking the option navigation it’s directly redirects to Google Maps then it is easy to navigate, now after I update the latest version, now it was redirects to IPhone Maps instead of Google Maps.
I contacted the customer support they advised to me that reinstall the application, I did the same still it behaves as same.
Kindly look into this issue.
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Pathallapalli RakeshPathallapalli Rakesh

Response from developer

Dear User, Please share your VEHICLE NUMBER.

Not available

I have purchased your fuel sensor but there is no facility for monitoring it in your Apple app. Please update it. I want to get it for all my vehicles also.
sm chouhansm chouhan

Response from developer

Dear User, Please share your VEHICLE NUMBER.

Need desktop version of maps view

Hello.. I have 24 vehicles.. it’s confusing to check the vehicle separately.. I suggest you to add option of desktop view.. where we can see all vehicles in map at once..
Satish NarapureddySatish Narapureddy

Response from developer

Dear Satish Ji, Please share your VEHICLE NUMBER.

Bug

Kindly update the app too many bugs are there like gps not loading properly exact time not showing some features missing
Sumit Nayak1Sumit Nayak1

Response from developer

Dear Sumit Ji, Please share your VEHICLE NUMBER.

Notifications

I don’t get the notifications from the app that my vehicles ignition has started and when the ignition is off.
Please resolve this quickly otherwise I will need to change the gps provider app.
Tufail MohammedTufail Mohammed

Response from developer

Dear Tufail Ji, Please share your VEHICLE NUMBER.

Fix Needed

I don’t get the notification of the vehicle from the app like when the vehicle has started and I can’t set the speed limiter on the app.

I am facing this issue on the ios app please fix the bug

My Vehicle number is *HR 55 AK 5803*
Krishna TentKrishna Tent

Response from developer

Dear Krishna Ji, Our team will connect you shortly.

features not working

Tracking details are yet not available on the app, they need to update and fix the bugs ASAP. It’s pretty useless as of now as you can only see the current location of the vehicle and distance travelled for the day and nothing else works yet.
Praksh GuptaPraksh Gupta

Response from developer

Dear Prakash Ji, Thanks for sharing the feedback we will take it positively and forward to the concern Team. Team Wheelseye

Can’t see Fastag transaction

I have iPhone 13 and probably this app is not working on my phone because I cannot even see the transaction!! It only show balance that also on whenever i open the app (that’s not the problem) the problem is cant see credit, debit, crossed toll in transaction section

Please review this!! This has become really a big problem for me!! Otherwise I have to change your company
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@myselfsaheb@myselfsaheb

Response from developer

Dear User, Please share your VEHICLE NUMBER. Team Wheelseye