Whereby User Reviews

Customer Experience

Positive experience70.7% of reviews
Neutral8.9% of reviews
Negative experience20.3% of reviews

~ Based on 123 written reviews from the US App Store.

What users say

Is Whereby Safe?

Whereby - Video Meetings appears safe based on user ratings. AppsHunter Safety Score for Whereby is 93/100.

This assessment is based on 3,571 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
2.7% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 3,508 App Store ratings for Whereby.

Is Whereby Legit?

Whereby - Video Meetings appears to be a legitimate app. AppsHunter Legitimacy Score for Whereby is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Perfect!

Works Great and is so easy peasy! Novice friendly!

What’s with the calls

I’m using an iPad Pro and when I click on the paperclip to access my pics it goes to a failed phone call. How do I fix this?

Miss the larger room sizes

I like the whereby format and ease of use. I do miss being able to have more than 4 people in the room.

Great on Windows but bad for iPad

We use this for all our meetings and works well - except on the iPad, as you cannot screen share in meetings. Sadly now looking at other meetings software to replace whereby!

Whereby basic was great, but Goodbye

Whereby just cut back its Basic/free services, from one on one unlimited to 40 minutes (and I know someone who got cut off at 30 mins last week). This time limit means it's no longer useful for me. Thanks, Whereby, for some wonderful years.

No longer free

I used the app to call my parents but since this week it wants my money. Switched to another solution and put some effort to teach my parent to use something else. Good luck whereby I won't miss you.

Incompatible

The main problem I encountered is that for some reason when this app is installed, IOS fails to recognise .docx and .xlsx files

Causing Docx and Xlxs issues

Haven’t used this app for a while but found out tonight after weeks of problems viewing docx files that the whereby app was the culprit. As soon as I deleted it I was back in the game. Developers need to look into this with many people having this issue and unable to view important documents.

Causes Office Issues

I downloaded this and can no longer open Word files.

Disconnect

It disconnects on me a lot very annoying

Brilliant whereby!

Whereby has been a godsend to me for sharing and is such good quality Thankyou

Lack of screen share is a deal breaker

I can participate in a family group meeting but a can’t share my screen on an iPad. This, dear friends, disqualifies Whereby for me.

Parlage

Excellent pour le contacte a longue distance. L’inconvénient de mon expérience est; Il y’a des
voix parallèle qui sont audible et qui parfois embrouille la communication.

Reliable

Whereby is utterly reliable. I have used it every day for 3 years and it has never let me down. I teach an online yoga class every morning of the year and it has been absolutely excellent. I can simply give people the same link every time and they don’t have to download anything just click the link and they are there. So easy to use and cheap. I absolutely thoroughly recommend it. I have managed to resolve any problems I have had but 99.99% of the time Whereby works perfectly. If you do get any teething problems you will find more likely or not it is at your end but do check the audio and video settings in Whereby and on your device.
Show more

Make an update

You really need to make an update where you can screen share on an iPad. I mainly work off of my iPad but because I can’t screen share on it I have to use my PC. Please make the update asap

Great for my elderly dad

This app has been great to keep in touch with my elderly father who is hopeless with tech. With this app he does not need to download an app. All he has to be able to do is click on a link from an email. Thanks so much!

It WAS great now garbage

I have been using for years and loved how it was multi platform and easy to use. But the newest update makes it impossible to use. Me and my friend today tried to use and after an hour gave up
Time to look for a new app, just when you thought Skype was garbage
Great job programmers

Can’t Share Screen from iOS

Title says it all. The lack of screen sharing really hurts

What video conferencing should be

Free/cheap, simple, easy to use, it works, nice user interface, no booting off after 30 or 40 mins like some better known providers, no pervasive installation of apps. iOS app works well too. As a small business owner who sends meeting invites to clients, the fact that I don’t have to force my clients to download or sign up (a few clicks to access via a browser) is really valuable from a customer service perspective. Have used through the pandemic preferentially over all other options.
Show more

A little like zoom

Whereby is a little like zoom. The only problem I’ve had is that the virtual backgrounds don’t come up. If they did, I would change this to 5 star.