Where's my MBTA Bus? User Reviews

Customer Experience

Positive experience20.0% of reviews
Neutral6.7% of reviews
Negative experience73.3% of reviews

~ Based on 60 written reviews from the US App Store.

What users say

Is Where's my MBTA Bus? Safe?

Where's my MBTA Bus? does not appear safe based on available data. AppsHunter Safety Score for Where's my MBTA Bus? is 47/100.

This assessment is based on 150 user ratings, with an App Store average of 2.2/5.

Safety Analysis

24.7% of ratings point to a safe experience
4.0% of ratings suggest some concerns
71.3% of ratings point to a risky experience

~ Based on 150 App Store ratings for Where's my MBTA Bus?.

Is Where's my MBTA Bus? Legit?

Where's my MBTA Bus? appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Where's my MBTA Bus? is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Don’t open

Usei este app por a mais de 10 anos e era ótimo mais de alguns meses pra cá ele não abre mais em meu iPhone 15 não sei o q aconteceu q ele não abre mais eu clico nele e ele só pisca e apaga novamente preciso muito de ajuda mais a pessoa responsável nao responde a nem um email

App Must Be revised Too many glitches

Paid $0.99 for the Where’s my bus app. I downloaded and installed it on my iPhone 15 pro and right away it comes up and then shuts down. I to uninstalled and reinstalled the app and it’s still doing the same thing. It just keeps crashing and revnot working at all. It probably may be a compatibility issue and also possibly it may have been updated by amateurs who are either just learning how to create apps and software or maybe most recent graduates from a programming degree program or the school they attended for their degree didn’t have the proper staff to teach programming.
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Updated 6Years Ago

It was a great app, but it's no longer being updated. I found that the MBTA website, MBTA.com, now has accurate information, including when the bus is expected to arrive. Good luck out there!

My go-to app

Thanks!

Using for years, always accurate

This app has always provided accurate bus location and timing. Been using for years without a problem. I was surprised by the low rating given my positive experience. I can see how a user would take the time to provide a low review at a moment of frustration but not provide a high review when things are going well.
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What’s going on????

I went to check when my bus was coming and it is showing something other than the schedule. Can someone fix it!!!!!!

app runs slow

app runs about 3/4 minutes slow...can’t report using email as app requests

Works well while out, tells me when my

Bus will show up, easy to use for all

Apps no longer reliable

I’ve been using this app since it came out and it worked perfectly , its so off now that Ive missed my bus 5 nites in a row and had to wait in the cold , any suggestions for a more accurate app to use?

Error messages

This app has been fantastic the last few years I’ve been using it but now it’s constantly coming up with an error message regarding some bad url or something. I’m just disappointed that such an awesome app isn’t working anymore

very useful

This has served well ever since the MBTA rolled out bus tracking. The interface is relatively clean and predictable. Two elements I wish it had:
1) an easier way to display all the buses on a given route—you can’t access this from a favorite/bookmark, but have to select the route from the home screen, which involves several taps too many for checking ahead (you don’t always want the very next bus, and seeing where everything is helpful for assessing if there may be more delays than indicated by countdowns)
2) link to bus schedules for future planning
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Unstable

The app works sometimes, and others it doesn’t. All sorts of “XML” not found and searching routes is currently broken. I’ve used this app for at least 4 years, but no more.

Trash

It has just stopped working completely. I’ve even re downloaded it. What a waste. Does the developer even work on it anymore? Don’t pay for this.

Only works 50% of the time

Only work about 50% of the time. The rest of the time I get an error message.

It does not work well

It is not good at all. It seems like it is broken all the time.

Doesn’t work at all any more

Completely stopped working a few days ago with ‘Cannot read route list. Agency parameter “a=mbta” is not valid.’

Doesn’t work anymore

Doesn’t work at all

Cannot load info

This app was great...for awhile. Now it just constantly says it cannot update do to malformed xml and other lovely messages. It’s been doing this for weeks.

Great app... when it works

I’ve been using this app for years, and I’ve loved being able to see where the bus is on its route and tapping on other stops along the route to get ETA for them, too. However, a few months ago, I have consistently been getting an error saying “Cannot read predictions. Received bad XML.”, rendering the app totally useless. It’s such a shame, because when it works, it’s great. :(
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Doesn't work anymore!!! Error report

I have used this app for years, but recently I've experienced a problem. When you look up a route, it just gives you an error report. It doesn't show times or even where the bus is currently. I have tried deleting the app and reinstaling but nothing seems to work. Before this issue the app worked PERFECTLY! Please fix this!!!
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