Whirlpool Reviews: Is It Legit?

Customer Experience

Positive experience22.0% of reviews
Neutral8.5% of reviews
Negative experience69.5% of reviews

~ Based on 341 written reviews from the US App Store.

What users say about Whirlpool

Is Whirlpool Safe?

Whirlpool appears safe based on user ratings. AppsHunter Safety Score for Whirlpool is 94/100.

This assessment is based on 28,007 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
2.4% of ratings suggest some concerns
5.4% of ratings point to a risky experience

~ Based on 27,380 App Store ratings for Whirlpool.

Is Whirlpool Legit?

Whirlpool appears to be a legitimate app. AppsHunter Legitimacy Score for Whirlpool is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poor WiFi retention on washer

Washer frequently needs to reestablish connection and dryer times out frequently when running wrinkle control. Please give us option to set up dryer to run wrinkle control by default.

Whirlpool sucks

Every time you want to use the remote app on your phone it always says that the enable is shut off on the stove even my automatic time never wants to update properly. I’ve had the stove for five years and it’s been nothing but trouble.

OUT OF LUCK, WHIRLPOOL WILL NOT SUPPORT REPLACING THE MOTHERBOARD

Only had my appliance for about one year, and the motherboard went out, this was back in 2022. Shortly after having the motherboard replaced, it went out again and then the oven was not able to work but only in a limited capacity. I even went so far as to get a warranty so I could get warranty service to then replace the motherboard, but when the warranty service called Whirlpool, they said, sorry Whirlpool does not carry that motherboard anymore, you can go ahead and buy another oven. I’m beyond furious about this and will never buy a Whirlpool again. Do better Whirlpool!
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Complete POS

Won't connect. Can't find washer or dryer even when standing inches away. Garbage!

Hate

I despise the brand new Whirlpool washing machine that I purchased this year. I have had maintenance to come out to service my product multiple times already. It continue to leave heavy lint debris on my freshly laundered clothing. It sucks!

Useless POS

Waste of time. Cannot make an account. Cannot get past the privacy BS screen as it won’t acknowledge me reading them like my life depended on it. POS.

Meh

Perhaps I am failing to navigate the app correctly, but I am unsure at to why the app exists. I read great reviews, one regarding the ability to remote start the range. I have only a washer and dryer connected to the app. I see I can remote start and check time remaining, beyond that nothing. I had an LG Washtower, which served me well, but I could not cope not having a Whirlpool W/D (I have been a lifelong fan, kitchen is all Whirlpool, water heater is Whirlpool). Again, maybe I haven’t found the features, but the LG App appears superior - it shows time/day of use, cycle history, gives maintenance reminders such as ‘Tub Clean’. I am hopeful I just haven’t clicked around enough. Other than a disappointing app, I am super happy with my new W/D.
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Not the best app

Loses connection all the time

Audio Alarms

Would be nice to be able to set an audio alarm on the app for when a cycle is complete.

Missing most features

The most important feature a refrigerator app must have is missing: what’s the temperature inside my freezer and refrigerator compartments. You can change the desired temperatures but you have no way of knowing what the actual temperatures are. I had to buy a $1.99 digital thermometer for my freezer to discover that despite being set at -5 F, it was actually + 18F 3 days after delivery and set up. This for a $3,000 fridge.
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Useless

Useless app. You have to always remember to enable the remote feature. Open the over door and it resets to off

Wireless/App features

These require constant resetting and hard to connect remote start. The dryer itself works fine for clothes.

Terrible app

Barely functional, needs a lot of work

Mid at best

Constantly being signed out of this and having to log back in is a nuisance. At that point just make it a web page I have to sign in to. Seems safe to say whirlpool put the absolute bare minimum possible in to the app and said “eh, good enough.” The oven units themselves are less than impressive but the whirlpool brand overall clearly hasn’t cared about its reputation or quality in MANY years so I guess it’s up to their standards.
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My Whirlpool/washer&dryer

AWESOME!!!
Everything that I want in a machine, such as the different types of settings temperature and the length of time that I want my clothes to be taken care of not only that the fact that I can put from just a little bit of clothes to bag full of clothes this washer calculates everything that goes in it while it’s washing while it’s drying, it’s just it does his job one more do you want it? Does the job?
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Doesn’t work

My brand new house is a “Smart house” with all state of the art Whirlpool appliances. When the Whirlpool app failed to find any appliances, it said to add the Wlabs app, which failed to open, and there is no way to troubleshoot. So I have a house full of smart appliances that can’t connect to the app or the second app this one told me to download!
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Such a great app

Excellent works every time. And been using it for 7 years.

Horrible Experience

I can’t even sign in. I’ve already created my account with my email and password and confirmed the email they sent to me but there is no sign-in button. It only gives me the option to create an account and I’ve gone round and round and it just keeps wanting me to create an account, which I’ve already done.
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Disappointing

The app is disappointing because it has glitches and i can’t start the machine from it. The washing machine electronics glitch sometimes and it thinks you press buttons when its dusty. Sometimes when a cycle is cancelled, it tries to revert back to the cancelled cycle when you start the new one.
The detergent dispenser was a waste of money.
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No sign in!!

How incompetent can you be developing an app!!!! It says sign up/sign in and it won’t give you the sign in it’s asking to create a new account! I already have an account and there is no where to sign in. Seriously get it together.