Outdated
Same as others. Can’t connect via iOS nor Android. Good thing Costco allows customers to return without a paper receipt regardless how long ago you bought this whistler cam.
Up great to iOS 16.1.1
Please fix all the problems with iOS updates .
Good app…when it worked
This app worked really well with my Whistler dash cam until I updated to iOS 15. After the update I wasn’t able to remotely access the storage disk like I had been able to in the past. If you can fix this issue in the app or recommend different ways that I could try to make my app work, please let me know.
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Bad product
Very hard to use. Some functions do not work. Connection to app does not work. FAQ, nothing there. Over all the products is terrible.
Junk - do not buy
I’m surprised Costco sold me this!
Crashes when tap the play button
Doesn’t seem to be a way to get the video on the memory card to the phone. I tap download, it looks like it downloads, but I can’t find the video. Also, why are there so many videos saved to the event folder? That is clogging up the memory card and limits the amount of new video the can can record. Can’t really recommend this cam system.
Installed the app on my iPhone. Setup per instructions in the manual, and it works. Because it’s a DVR, the car cam acts as a WiFi server, so you need to connect to it. Yes, that means you are not connected to your usual WiFi connection, just to the car cam.
This app has limited controls for the car cam. It’s for fun I guess. For when you’re in the car and want to access the car cam to record videos, but it does work. Read the instructions in the manual before posting a review critical of the app. Inability to follow instructions is on the user, not the app.
Installed the app on my iPhone. Setup per instructions in the manual, and it works. Because it’s a DVR, the car cam acts as a WiFi server, so you need to connect to it. Yes, that means you are not connected to your usual WiFi connection, just to the car cam.
This app has limited controls for the car cam. It’s for fun I guess. For when you’re in the car and want to access the car cam to record videos, but it does work. Read the instructions in the manual before posting a review critical of the app. Inability to follow instructions is on the user, not the app.
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Not good for iPhones
I got the dashcam and it works really well but the app doesn’t work properly for iPhone 11. Needs some sort of update.
Storage
Im trying to clear up space because the storage is full, but when i delete the videos through the app and then exit the app, when i log back on the videos that i deleted are still there. Basically rendering my dash cam useless because it wont save any more videos, been having this problem since last May.
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Doesn’t stay on
My dash cam D28RS fails to stay on. After installing on the dash, the cam starts recording but shuts off within 15-30 seconds. I have reset the cam in several occasions but it fails to function.
Don’t purchase this camera
The camera is useless if it can’t connect to a $1200 iPhone. Will not connect to my iPhone 10, has never been able to. I’ve connected to the WiFi, reset this reset that and still no beans!!! So frustrating! Huge disappointment
Whistler in the dark
App does not connect to camera , what good is it
Camera is ok but if you want to see your recording you have to stare at the tiny screen not good for old eyes with glasses
Camera is ok but if you want to see your recording you have to stare at the tiny screen not good for old eyes with glasses
Couldn’t connect
After updating to iOS 13, no longer can connect to the camera from the phone.
App can’t find my device
I updated my phone & now the app can’t find my device, even though I’ve successfully connected to its Wifi. I’m returning this to Costco.
Files won’t delete
I’ve tried deleting the same “event” files ten times, and it will say “file deletion successful” and the files show up again immediately after. The camera continuously runs out of save space due to this and nothing seems to fix it. I’m ready to return the camera on account of this never working properly. It saves regular drive time under “events” when nothing has happened and I’m on smooth roads. There’s no point of having a dash cam if it won’t free file space for when you might really need it. Overall lousy experience.
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Rosie D28Rs
I purchased this mini dash cam look nice work ok but like every one say the app isn’t great that is obvious. Screen view is so small can’t stretch view for ever to download app is horrible they need to update otherwise all the Costco members will returning these cameras back.
Not great
The camera is okay, video quality is decent but the app is not good at all. The iPhone X/XS has been out for almost 2 years at this point. It does not take that long to update apps to fit the new design. It’s so easy. Also the app design in general is very poor
Nice Idea, Bad Product
Bought this from Costco with high hopes. You can buy this and try it, but I hope this review saves you time and energy.
Here are the pros:
-Small
-Great view angle
-Easy set up | camera set up and app set up
-Detachable camera from base, and can be turned about horizontally only, that is
-Capture photo, and video
Here are the cons:
-Powers off immediately once power cord detached or cam is removed from base(battery holds little or no charge)
-Does not record at all in parking mode as it powers off
Seemingly no battery power is retained even after charged
-WiFi cuts off prematurely-not at the standard 100 ft allowance as set forth by EEE
-No license plate recognition
-No zoom
Here are the pros:
-Small
-Great view angle
-Easy set up | camera set up and app set up
-Detachable camera from base, and can be turned about horizontally only, that is
-Capture photo, and video
Here are the cons:
-Powers off immediately once power cord detached or cam is removed from base(battery holds little or no charge)
-Does not record at all in parking mode as it powers off
Seemingly no battery power is retained even after charged
-WiFi cuts off prematurely-not at the standard 100 ft allowance as set forth by EEE
-No license plate recognition
-No zoom
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Password easy to find folks, relax...
Stop recording, press the M (menu) twice, arrow down to CARCAM, press OK button, mine was “1234567890”... I have a feeling they all are.
I’ll update later, first 5 minutes.
I’ll update later, first 5 minutes.
Download and share? NOPE
Update: I contacted support and was told videos automatically recorded by the camera CANNOT be downloaded to your camera roll or shared “due to the file size.”
Only videos manually recorded by using the phone app connected to the camera via WiFi while driving can be shared using the app. You must remove the camera or memory card and hook it up to a computer to get at the files. Total joke, this is going back to Costco and I will be purchasing a 4K camera from Amazon for cheaper with an app that has received some development investment.
So the app description says you can download and share files. I’m able to download videos to the app just fine, but how do you get the files out of the app into your camera roll, email, etc???
Only videos manually recorded by using the phone app connected to the camera via WiFi while driving can be shared using the app. You must remove the camera or memory card and hook it up to a computer to get at the files. Total joke, this is going back to Costco and I will be purchasing a 4K camera from Amazon for cheaper with an app that has received some development investment.
So the app description says you can download and share files. I’m able to download videos to the app just fine, but how do you get the files out of the app into your camera roll, email, etc???
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Pathetic
No instructions how to use App. Gold medal if you can figure out how to download a video and then how to send it say to your email address or even view it in your photos or videos folder on iOS. Pathetic garbage.
