Faulty
Df
Awful
Can’t read type
Response from developer
Thank you for getting in touch. Apologies you're having trouble with your App, if you would get in touch via this form https://www.immediateapps.co.uk/digital-contact-form/ we can troubleshoot this issue. Many thanks
DO NOT UPDATE
Response from developer
Hi there, we're so sorry to hear you have lost access to your issues. Please may you email us at appsupport@immediate.co.uk with further details of where you purchased your subscription and if you have attempted to register and restore your purchases inside the app? We will then look into this further for you. Many thanks.
Who Do You Think You Are, Informative, interesting, and Fun to read!
Especially like information on DNA.
Thanks!
Terrific Magazine
Ueless Search
Don’t bother with it.
Buggy and not useful
1. When you search for an article as soon as the result are displayed it crashes unless you are extremely quick in choosing a result.
Edit: this fault happened for the first day or two. It seems to have been corrected.
2. I already have two or three years back numbers - I already have a subscription. I downloaded this app to give me the ability to search these back issues. The results generated from a search don’t tell where the article is and only offer to sell me the mag containing that article. As a lot of the information in the magazine becomes outdated within a year or two this is rather pointless.
Edit: on some searches the actual pages are displayed and on others only a preview is offered of the mag issue it is in.
The app needs a function that just indexes the articles and tells you where your search result appears. If then you don’t have that copy you can then buy it.
Response from developer
Hi, we are sorry to hear that the app is crashing. If you could contact us at appsupport@immediate.co.uk with your device details we can look into it thoroughly. We appreciate your feedback about the search functionality and will review accordingly.
No Pocketmags integration.
Informative and detailed
Review
Disappointed
Response from developer
We are very sorry that you do not like the new format. We carried out a lot of user testing before making this change and we feel that this solution offers the best reading experience for customers across all of the different screen sizes on Apple devices. If you would like to give feedback on a specific feature please feel free to contact us using the in-app support form.
Hate, hate, hate it
Response from developer
We are very sorry that you do not like the new format. We carried out a lot of user testing before making this change and we feel that this solution offers the best reading experience for customers across all of the different screen sizes on Apple devices. If you would like to give feedback on a specific feature please feel free to contact us using the in-app support form.
Very unstable.
Response from developer
We are very sorry that you are having problems. We are aware that during the first hours of the release there was a bug causing a crash but we think we resolved that fairly quickly. However, if you are still experiencing problems, please contact us using the in-app support form. One of our dedicated customer support team will get back to you within 48 hours and work with you until we reach a satisfactory resolution. As our customer you are highly valued and we want you to have the best experience we can offer.
