cool
No pay
Locked out of account
I signed up for a free trial using Apple’s Hide My Email. Payment went through immediately, but I never received the verification emails needed to access my account. Because of this, I cannot log in, manage my subscription, or cancel it myself.
I have spent over two hours trying to resolve the issue, including checking my Apple Hide My Email settings, attempting Sign in with Apple, checking spam folders, and following every troubleshooting step suggested.
I contacted support immediately, but after multiple redirects, one live chat disappeared entirely, another has now gone unanswered for over 18 hours, and I still haven’t been able to speak to someone who can resolve the issue.
My biggest concern is that a subscription is linked to an account I cannot access, leaving me unable to manage it while I wait for support to respond.
Technical issues happen, but there should be a clear and timely way to reach a human when customers are locked out of an account tied to an active subscription. Based on my experience so far, I can’t recommend the platform.
Scamming
Shady platform full of scammers
Raúl
Support sucks
I asked the bot support why I received an email saying that I was being charged for my subscription, when my subscription was canceled, I sent the bot a screenshot of the account that shows the subscription is canceled, and the bot just explained what the email meant. The bot couldn’t understand that the email is the issue, because I shouldn’t have received it with the subscription being canceled. And there was no way to contact a human. But a human would have understood.
No communication
Asks update every few days
Robbery
Be careful for scams
Honest Opinion
Scammer keep charging your Apple Pay
Constant updates needed
I think they have too many features that they don’t constantly check what works as it leaves a bunch of small features unworkable and it forces customers to reach out to get them resolved.
It’s annoying but if everything worked how it should like the apps currently need to work like website embeds they don’t work now on the app. Please fix the app more often as theirs constant glitches and things that don’t work and new issues come up with every update change.
No Responsibility
Trying to resolve it all you get is an ai chat bot.
Niemals!
Response from developer
Das tut uns leid - wir möchten uns das genau ansehen. Bei einer Kündigung innerhalb der Frist können wir Ihren Fall prüfen und klären, was passiert ist. Bitte schreiben Sie uns per DM an @whop_support auf X oder über den KI-Chat in Whop - mit der E-Mail-Adresse Ihres Kontos finden wir die Bestellung sofort. - Das Whop Team

