It doesn’t work well
I can’t scroll the complete list of maintenance request types to select the type that pertains to my request.
Worthless
I cannot use this app. It is worthless.
Unusable
App is unusable
Can't paste password from PW manager
This is the opposite of secure. Making us type the password makes us succeptible to a keystroke logger and choosing a less complex password.
Letting us paste a PW removes both of the above issues.
Thanks
Letting us paste a PW removes both of the above issues.
Thanks
Awful
Awful experience at a LPC managed property. They don’t care about individual properties, they’re a huge company out to make as much money as possible. You’re nothing to them.
Update is terrible
The new update doesn't allow you to close the text box. The new set up is terrible and you can't use half of the features
What did you do to this?
The app was only barely functional to begin with and this latest update ruined that.
The UI stuff is awful. Function over form please.
Please fix it.
The UI stuff is awful. Function over form please.
Please fix it.
Doesnt work
The app Tries to open and auto closes. Terrible app. Doesnt work well on iphone. Messages dont load correctly.
Doesn’t work, buggy, stopped registering guest
This app is garbage. It feels like it was developed by an intern. For months my guest registrant stopped working so there’s no way to inform the desk via app. Literally the thing I needed to do the most with this app. It freezes, closes out. We have to use it because of the building but boy is this trash
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Door codes
Please keep the door system. It is super convenient for deliveries and guests. It was one of the deciding factors leading me to stay at this place, vs another property.
Love living here
Great place to call Home 😻
Lauren @ Vintage on Selby
Terrible customer service - we’ve only asked her for help only a few times with picking up our packages however she is incredibly rude. She claims that she is so busy and never attempts to provide any real customer service, she puts off our requests and tells us to wait for someone else or to address the issues ourselves. She seems to be so unhappy with any of minor issues that we have brought up. Unbelievable to be experiencing such terrible service given this is a luxury apartment living. Please train your staff to be mindful and to treat everyone with respect.
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One big bug
I do have to say that having an app like this is fantastic for renters, but there is one big bug that prevents me from using the app in one way out intended for. I cannot tap on the date when adding a reservation to code a day other than today. The app just crashes every time! If that were fixed, the app would be amazing and receive the 5 stars I feel it could!
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Keeps closing out
Called mobile doorman and never heard back regarding the app closing constantly when trying to make a reservation
It now been 3 months and no updates. It’s very frustrating to not be able to conveniently reserve amenities
It now been 3 months and no updates. It’s very frustrating to not be able to conveniently reserve amenities
Staff used to be amazing
But in the last year or so they’ve become incredibly non-responsive. Not sure if the company just front loads new properties with great staff and then moves them after awhile or what.
Black mold
I noticed mold growth and immediately reported it and also had a licensed specialist come do mold tests. My apartment tested positive for black mold. That requires a licensed remediation team to address the black mold growth. Instead, no remediation has been performed and I am told I can safely go back into my apartment. I have spoken to numerous experts and know that it is not safe. Lincoln property company is in breach of contact by not providing me a safe place to live.
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Poor response time from maintenance/office
The accessibility is great but the practicality and actual implementation/response of the parties contacted/alerted via the app are not
App doesn’t work
Can’t login anymore
Notification spam
No way to mute useless and annoying notifications. Had to turn them off as a result, thus no longer able to receive community and mail alerts.
Quick to resolve issues
Long overdue - After throwing my garbage away I continue to notice how clean and well kept the trash area has been for a while. Great to see. I knew the issue would be fixed, however we were in a very challenging hiring climate. Bottom line they fixed it in a timely manner. Great job!
