Not a free 7 day trial
Response from developer
Hello jfkelix, We apologize for the frustrating experience, but we want to assure you there is absolutely nothing fraudulent happening. We operate entirely within Apple’s strict payment system. Apple allows strictly one free trial per Apple ID. If you used a trial for our app in the past, Apple’s confirmation screen explicitly states that you will be charged immediately. Since Apple handles 100% of the transactions, you can easily get your money back by requesting a refund directly at https://reportaproblem.apple.com . They will return your money according to their policy. Best regards, The WindHUB Team
Cancel
Please cancel my subscription
I don’t want it I can’t get it to work
Not as advertised
Misleading
Response from developer
Hello, thank you for your feedback. Regarding your subscription, please email us at windhub@windhub.com and we will assist you immediately. We would also appreciate your thoughts on why you didn't find WindHub more useful than Windy. We built WindHub to be more specialized for sailors, with unique features like map-based route planning and sailing-specific data. We would truly value your input - even just a few words - so we can continue to improve.
Crashing
Response from developer
Hello Captain! We apologize for any inconvenience this may have caused. Does the issue persist? We’d really appreciate it if you could update your review, if we managed to help you resolve it. If the issue is still occurring, please send an email to windhub@windhub.com with screenshots of the problem.
Fraudulent billing
Response from developer
Hi, we understand how worrying unexpected charges feel. If you email us at windhub@windhub.com with a screenshot of the receipt, we’ll help you sort this out immediately. Calling this “fraudulent” is unfair: you fully control your subscriptions in your Apple account or another payment account, and we technically cannot withdraw money without your approval.
Apple iphone araç takımı yapılması
시바 메일을 보냈으면
Response from developer
안녕하세요 KAKA3721님 — 프로 계정 관련 불편을 드려 죄송합니다. 계정 정보를 첨부하여 windhub@windhub.com으로 직접 문의해 주시면, 지원팀에서 구독 복구 또는 문제 해결을 도와드리겠습니다. 앱을 중단 없이 계속 사용하실 수 있도록 조치하겠습니다.
DO NOT PURCHASE - EXTREMELY UNRELIABLE - CHECK ON REDDIT FIRST. FULL OF BUGS
Response from developer
Hello Isaac, We're really sorry you’ve been stuck in that loop of error screens and reloads. This isn’t the experience we aim for. We haven’t encountered this bug before, so your feedback is crucial. Could you please email us at windhub@windhub.com with any screenshots of the errors and your purchase receipt? Our team will dive in immediately, and since Apple can’t refund you, we'll issue one ourselves. Again sorry for the frustration caused. Thank you for your patience and for helping us make the app better.
89,99€ es una estafa
Очень плохо
Response from developer
Нам очень жаль, что вы столкнулись с такими трудностями. Пожалуйста, свяжитесь с нами по адресу windhub@windhub.com, чтобы мы могли разобраться в ситуации и помочь вам лично. Также хотим уточнить, что карта глубин в настоящее время доступна только для региона Северной Америки. Спасибо, что сообщили — ваш отзыв помогает нам становиться лучше.
Installa tion unklar
Response from developer
Vielen Dank für dein Feedback – und es tut uns leid, dass der erste Eindruck der App nicht positiv war. Wir verstehen, dass die Installation und die Testphase etwas verwirrend wirken können, und das ist definitiv etwas, woran wir arbeiten möchten. Wenn du die App gerne nochmal ausprobieren möchtest, melde dich bitte bei uns unter windhub@windhub.com – wir würden dir gerne kostenlosen PRO-Zugang für einen Monat anbieten, damit du die Funktionen in Ruhe testen kannst. 😊 Dein Feedback hilft uns sehr weiter – danke dafür!
What a scam
I did not renew the app because it’s garbage it is not accurate and a waste of you want a get app for the ocean get Navionics
Response from developer
Hello Tyler! We're truly sorry for any frustration this caused. If you’d like to request a refund, please follow Apple’s official refund process: visit reportaproblem.apple.com Feel free to reach out to us at windhub@windhub.com if you need any assistance. We appreciate your feedback and hope we can improve your experience in the future.
Dissapointed
Response from developer
Hello! We appreciate you trying the app, and we’re sorry the maps didn’t cover your area. We’re always working to expand our coverage, and feedback like yours helps. If you’d like to cancel or request a refund, just reach out to windhub@windhub.com, and our support team will assist you!
Captain Fred
Response from developer
Hello Captain Fred! Kindly send us the message at windhub@windhub.com and add screenshots or screen recording of the issue. Our user support team will look into it and do their best to help you!
Rip-off can't cancel for a year!!
Ungerechtfertigt hoher Preis
Response from developer
Hallo Felix! Danke, dass Sie uns Ihre Gedanken mitgeteilt haben! Wir wissen, dass der Preis eine große Rolle spielt, und wir sind immer auf der Suche nach Möglichkeiten, WindHub jeden Cent wert zu machen. Wenn Sie eine Idee haben, wie wir das Angebot verbessern können, schreiben Sie uns an windhub@windhub.com-we. Wir würden uns freuen, von Ihnen zu hören!
Planning the voyage
Response from developer
Hello Randy! Thanks so much! We're thrilled to hear you're enjoying the app and finding it useful for your ocean travelling. Your feedback means a lot to us. Keep having great experiences out there! 🌟
Buena app pero mejorable
Всё хорошо!
Response from developer
Благодарим за ваш отзыв! Мы работаем над этим. Надеемся, что скоро такая возможность появится. А еще мы будем рады услышать о вашем опыте использования приложения - напишите нам по адресу windhub@windhub.com в любое удобное время. Спасибо!
