Not a free 7 day trial
Response from developer
Hello jfkelix, We apologize for the frustrating experience, but we want to assure you there is absolutely nothing fraudulent happening. We operate entirely within Apple’s strict payment system. Apple allows strictly one free trial per Apple ID. If you used a trial for our app in the past, Apple’s confirmation screen explicitly states that you will be charged immediately. Since Apple handles 100% of the transactions, you can easily get your money back by requesting a refund directly at https://reportaproblem.apple.com . They will return your money according to their policy. Best regards, The WindHUB Team
Cancel
Please cancel my subscription
I don’t want it I can’t get it to work
Not as advertised
Misleading
Response from developer
Hello, thank you for your feedback. Regarding your subscription, please email us at windhub@windhub.com and we will assist you immediately. We would also appreciate your thoughts on why you didn't find WindHub more useful than Windy. We built WindHub to be more specialized for sailors, with unique features like map-based route planning and sailing-specific data. We would truly value your input - even just a few words - so we can continue to improve.
Crashing
Response from developer
Hello Captain! We apologize for any inconvenience this may have caused. Does the issue persist? We’d really appreciate it if you could update your review, if we managed to help you resolve it. If the issue is still occurring, please send an email to windhub@windhub.com with screenshots of the problem.
