Again!!!!
So tired of bill pay defaulting to an account I have with a small balance when I add a payee, which isn’t all that often. I NEVER want to pay bills from that account. I should be able to choose my own default. So here I am with another $30 fee. Seems like this would be an easy fix if you cared.
Best bank in the area
I never thought I would rave about a bank, but Windsor Federal is worth raving over. They listen to their customers; they go above and beyond with customer service. I would recommend them to anyone big or small.
My bank
Windsor federal I can count on them for all my services anytime. Customer service excellent Bloomfield office and Windsor as well. Excellent bank
Issue after issue with the app, even on the newest updates.
After 4 years of unable to log into Zelle through that feature on the app, the bank fixed it in person for me today. But now the app shuts itself down every single time I try to use Zelle. This is ridiculous.
Account Status Change Letter
Why send me this letter? I assume you don’t want me to keep my saving account with you so I have transferred it to checking . I will look for better options because you have never giving any options where I could earned better interest and I did ask.
Confirmation code
The customer service is excellent but the confirmation code a long time to process.
Great Service
Windsor Federal has always been there for me. With people like Lori Marinone (sp) who seems to always catch anything suspicious on my account ,to the great customer service from the tellers. I would strongly recommend this bank.
No Matter Where I am…
I am currently in Utah traveling south and was able to transfer money from one account to another to cover credit card debt!! Amazingly wonderful. Stress-free vacation!!! Thank you
Quality
They’ve always gone above and Beyond to ensure satisfaction
Banking and online
Love the customer service ( Bloomfield office ) online service is great also
Mobile app
Quicker than before, really easy to use!!!!!
New Update is Aggravating
I thought the older version of the app was fine. I enjoyed the new Face ID feature. However, once I get out of that initial login screen, the entire app turns blank white. Yes, I have turned my phone on and off and it still does it even when I have service. It’s really inconvenient because I cannot check my balance as often as I’d like. I hope that this issue can get fixed.
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Nice people
Very pleasant people to deal with
Unable to lock my card
I lost my wallet and needed to lock my card. The page to do so wouldn’t load, so I’m not able to prevent any charges on my account
Face ID
I’m wondering if Face ID will ever be on here because most people have newer phones and not everyone had Touch ID.It’s anoying to type in my pass word once I close the app it would be so much easier with Face ID.
Not loading?
If you have problems with signing in or loading reinstalling the app will make it run a lot faster.
Wont load
It just stays on the loading page and won’t go past that
Wont let me use the app
It wont let me download the app or sign in it just keeps saying loading.
No touch ID sign in.
Its year 2020 and we still can’t sign in using Touch ID. Steve Job would have killed himself if he know the things this developer is allowed to do. Also whats the deal with changing password every 2 months? I work at company where we have State Secrets and even they dont make us do that. Mind you I could go to prison if some one gain access to my work account.
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I'd give it 0 stars
trying to locate a branch is impossible. the app is basically a mobile web app. slow. no Touch ID support. very outdated . and I hate how it makes you change your password every 60 or 90 days. as far as the bank, they are nice people. just the app is worthless!
