Wine Spies appears to be a legitimate app. The AppsHunter Legitimacy Score for Wine Spies is 88 out of 100 points across 7 verification signals from App Store and developer data.

Wine Spies Reviews: Is It Legit?

Name: Wine Spies
Rating: 4.89623 (2014 reviews)

Wine Spies

The Wine Spies, LLC

🍔 Food & Drink

🛍️ Shopping

Customer Experience

Positive experience73.2% of reviews

Neutral3.6% of reviews

Negative experience23.2% of reviews

~ Based on 56 written reviews from the US App Store.

What users say about Wine Spies

Reviews of Wine Spies are mostly positive: the Food & Drink app is rated 4.9/5 from 2K App Store ratings. What users like most: customer service, fantastic deals and pricing. Top complaints: slow shipping and order fulfillment, coupon codes not working. Summarized from real user reviews.

Positive things

👍Customer service
🚀Fantastic deals and pricing
💡Locker feature for trying new wines
👍Easy to use app
👍Wide variety of wines
👍Exceptional customer service

Negative things

🐛Slow shipping and order fulfillment
🐛Coupon codes not working
🐛Oxidized and poor quality wines
🐛Difficult to contact the company

Is Wine Spies Safe?

Wine Spies appears safe based on user ratings. AppsHunter Safety Score for Wine Spies is 98/100.

This assessment is based on 2,014 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.2% of ratings point to a safe experience

1.0% of ratings suggest some concerns

0.8% of ratings point to a risky experience

~ Based on 1,967 App Store ratings for Wine Spies.

Is Wine Spies Legit?

Wine Spies appears to be a legitimate app. AppsHunter Legitimacy Score for Wine Spies is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Terrific Business Model

I love this app for purchasing top tier wines at affordable prices! You make even a single bottle purchase and they keep it in a climate controlled “locker” until you have a case and they ship it to you for free! You can keep multiple lockers on hold until you’re comfortable with the temperature in your area.

XXsearnold

a month ago

Response from developer

Glad you are liking the lockers feature and our offerings!

Value phenomenal, customer service excellen

Agents Blanc and Shiraz have been super helpful with a couple orders that got a little sideways. I look forward to the daily emails… teasers… and frequently can’t say no. I have a great cellar thanks to Wine Spies

MMHL1801

a month ago

Excellent wines at an excellent price.

I really love the selection on wine spies, I do wish they’d have more whites on their daily deals but I do love the reds.

HHarms_09

5 months ago

First Locker ! So excited

Paid for ice in shipment …..No ice was in box !

2R2 ROFS

6 months ago

Top Notch

Incredible wines for incredible prices! Best customer service ever!

BLBoerne Wine Lady

7 months ago

Exceptional Customer Service

I received a follow up call from Customer Service to a series of emails that I had sent regarding proper application of a discount coupon. I never expected a call and I was impressed with how concerned they were that my issue had been resolved to my satisfaction. Have been a customer for five years and will continue to buy from wine spies.

CTChris Terlizzi

7 months ago

Response from developer

Thanks Chris and I'm glad we got it all sorted out!

To explore and enjoy

I love Wine Spies as it allows me explore wines from all regions and grape types. The comprehensive agents’ reviews of each wine help in making educated selections based on your palate and interests. Most of the wine we’ve tried we have enjoyed and have repeated purchase when they become available.

As for the app/web would like to have the capability of rating the wines I have purchased for future reference even if the information is for my consumption only.

Love the selections, prices and service.

Ffhernan

7 months ago

Response from developer

We are glad you are loving the selections and noted on being able to rate the wines.

Skeptical at first but wildly impressed

We have had a few delivery issues and sadly breakages in transit. Their customer support is world class. We have had some great wines. Opus, 2nd growths, and cult cabs we never knew about. After 5 cases purchased we are
Big fans.

KKrisman66

8 months ago

Response from developer

Thanks for being an Operative we appreciate you! And Yes we also think our customer service is the best. You will always reach a person and not some AI auto-responder.

2022 Kingsnake

Excellent wine!
Delivered a full body Cab
I wish I bought more!
👍

RORich one

8 months ago

Awesome

Wine spies is awesome, starting with the selection of wines but it goes beyond that, the customer service is great as well as their policies; like (they will hold bottles until you fill a case, then Ship it for free).

Jjetrazz

8 months ago

Awesome people, great selection

On to my fifth shipment from WS and it still surprises hm money I save buying from them vs. local stores. Sometimes I get 50-75% off retail for same bottles. Free shipping as well. You can’t beat their deals or customer service.

Jjff212

8 months ago

Customer Service

Do not expect good customer service or any response from this group. Have tried to reach someone with no luck. Requested to have a case shipped from my locker. Paid for ice packs. Order was packed, according to their website on the 20th of February. It is now February 25th and UPS still has no tracking info or any information on where the shipment is. They have good prices but don’t expect your wine to show up promptly and it most likely will be cooked if you live in Florida like I do.

DDjs118

9 months ago

Response from developer

I just saw your review and I'm sorry you are experiencing this problem. Have you reached out to our support team at support@winespies.com yet? Please submit a ticket there and mention Agent Crush in the ticket so I can see what's going on. Our customer service responds to 95% of email tickets within 2 business hours on average (6 month rolling average). All tickets are responded to within 24 business hours so it makes me wonder what has happened with this order and why you aren't being contacted. Maybe you have the wrong support email address? Luckily this time of year Winter) there is zero chance of your wine getting cooked so that's not an issue. If any of our Operatives are unhappy with their order for any reason, we are 100% committed to making it right so please try to submit another ticket and tag me on it and we can get it figured out.

Wonderful

First rate all the way. I love everything about this company, the wine, the shipping, the agents. Crazy good.

PPGA514

9 months ago

Customer Service

Absolutely outstanding customer service with WineSpies!!!

HHiltonheadmike

a year ago

Poor service & response

Wine delivery it has been over one month & I called left a message & still no delivery

Ffawwazi

a year ago

Amazing

This by far is one of the most exciting wine apps on the market. Sales are fantastic, pricing is amazing, and the app is easy to use. Very fast pace with new deals sometimes hourly. You will love this app in the company is amazing.

PGpuzzle genie

a year ago

Wine Spies is the best in the biz!

Call me biased, but Wine Spies is the only place I get my wine from. The high quality app, world class customer service, tremendous wines at all price points and incredible prices. What’s not to like. The Locker feature makes it possible to try out wines I might have otherwise passed on. Great for exploring the world of wine. Never had a bad bottle!

Rrexofspades

a year ago

Response from developer

Glad you are using the locker feature to try some new stuff that you might not necessarily buy a case of.

Exceptional Customer Service

I accidentally order my locker to ship before it was full I contacted them right away. Thinking I would get an AI response and it take awhile. I was pleasantly surprised when Agent Blanc got right back to me a real person. They corrected my error immediately.
Their selection of Wines are impressive enough but their customer service is above a beyond. Thank you so much

D6dumbo 62

a year ago

Response from developer

Glad you were taken care of and we do our best to make sure our customers are always taken care of.

Sign Up!

Great deals on some great wines!

ASAgent Sherrylee

a year ago

Sculpterra Maquette Yum

Tried this wine a while ago on a whim and hoped I’d see it again. My full case order arrived today and it excels as a weekday red. Spoiled from now…! If I see it again, might have to back up the truck!! Full bodied with fruit on the front end and to my surprise, lasting finish without the “Paso pepper”. Doesn’t need food to enjoy so if you have one, cheers!

N1Novice Reviewer 1

a year ago