Winegard User Reviews

Customer Experience

Positive experience3.6% of reviews
Neutral1.8% of reviews
Negative experience94.6% of reviews

~ Based on 56 written reviews from the US App Store.

Is Winegard Safe?

Winegard - Connected does not appear safe based on available data. AppsHunter Safety Score for Winegard is 32/100.

This assessment is based on 174 user ratings, with an App Store average of 1.4/5.

Safety Analysis

9.2% of ratings point to a safe experience
2.3% of ratings suggest some concerns
88.5% of ratings point to a risky experience

~ Based on 174 App Store ratings for Winegard.

Is Winegard Legit?

Winegard - Connected is no longer available in the App Store. AppsHunter Legitimacy Score for Winegard is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Junk 5 years ago still Junk today

I really don’t understand why RV manufactures are drilling holes in their roofs for this crap equipment. Winegard must be giving them away and then manufactures can advertise they have a Wifi/internet product. I bought one in 2018 and it was a complete joke then. Just took delivery of new Entegra Class B and it is the same junk hardware/software as 5 years ago. Sad there is this thing mounted to my roof that is like a parasite. I will remove it eventually to make room for more Solar. Stay clear.
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Response from developer

We apologize for the inconvenience. This app is no longer maintained and will be removed on Jan 1, 2024. We've been working hard to create a better experience on our new RV Halo app. Please try that app at https://apps.apple.com/us/app/rv-halo/id1563032659.

Just trash. absolute trash.

Downloaded to try and get the log file from the connect 2.0 and start a service ticket. First problem is the connect 2.0 isn’t listed in the device list. It’s under Other.
Then you need an account. Then when you try to submit a service ticket. your information needs to be filled in again. That’s IF you ever get that far. It crashed 5 times and then all I could get was a server error.
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Product doesn’t matter if app is trash

I can’t even register my device. The app doesn’t even let you set it up. It won’t let you select a device from the serial number. Such a buggy app. Why are they even selling them for so expensive if they can invest in an app that actually works. Why are all the reviews negative. Fix your app! It doesn’t matter how good your product is, if people can’t use the app!!!
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Response from developer

We apologize for the inconvenience. This app is no longer maintained and will be removed on Jan 1, 2024. We've been working hard to create a better experience on our new RV Halo app. Please try that app at https://apps.apple.com/us/app/rv-halo/id1563032659.

App is trash, product is not.

This app is a piece of garbage. Deleted and downloaded several times and it crashes 99.9% of the time. Last update was 2018. Not sure why they sell this product with instructions on to specifically download this app to connect the 2.0 Winegard WiFi dome. I purchased the SIM card version dome. Downloaded the “Halo RV” app to connect it to which works but doesn’t get the option to do automatic updates through app and still have to do it manually. Both apps definitely need work.
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Response from developer

We apologize for the inconvenience. This app is no longer maintained and will be removed on Jan 1, 2024. We've been working hard to create a better experience on our new RV Halo app. Please try that app at https://apps.apple.com/us/app/rv-halo/id1563032659.

Not Clear Functionality

We use this with our 2.0. Between the slow processor speed and the rudimentary app, it is hard to tell when it is slowly processing or you have done something out of sequence - such a waste of precious time meant to be enjoyed in or around your RV. Some camps only allow registered phone numbers on their Wi-Fi, therefore leaving out hot spots. We are switching to a cell booster and a simple router.
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Response from developer

We apologize for the inconvenience. This app is no longer maintained and will be removed on Jan 1, 2024. We've been working hard to create a better experience on our new RV Halo app. Please try that app at https://apps.apple.com/us/app/rv-halo/id1563032659.

To all purchasing Winegard equipment ..

If you are expecting this app to work seamlessly, or even at all, you have a giant surprise coming! I am using this app only to (attempt to) control the Trav’ler satellite antenna and it works maybe 10% of the time, if that. I have a slight chance to deploy the antenna via this app the first time, then it refuses to work any further and I have to go to the control box. As for connection to the phone in the first place, this interface is a joke. There are menus and buttons required to be pushed for no reason whatsoever like it’s being set up for the first time. It’s amazing how poorly this wasn’t thought out. If you want a Trav’ler antenna, great! If you expect ANYTHING from this app at all, keep dreaming and just run it from the local control box because I doubt anything with Winegard will change. The reviews speak for themselves: They could care less
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Response from developer

We apologize for the inconvenience. This app is no longer maintained and will be removed on Jan 1, 2024. We've been working hard to create a better experience on our new RV Halo app. Please try that app at https://apps.apple.com/us/app/rv-halo/id1563032659.

Nope.

Imagine an app where you have to connect to the internet and authenticate to configure the device that you need to configure so that you can access the internet. What could possibly go wrong? Once you get past that - if you can; you’re blessed with an interface that looks like it’s straight out of 2002, with a dated UI and functionality that rivals a torture device. One would think that as much as they charge for their devices they could hire a real developer.
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Response from developer

We apologize for the inconvenience. This app is no longer maintained and will be removed on Jan 1, 2024. We've been working hard to create a better experience on our new RV Halo app. Please try that app at https://apps.apple.com/us/app/rv-halo/id1563032659.

App never works.

It’s pretty simple. You need this app for your winegard to work, but there’s a catch…it never works, so you can use the product you bought. Good luck setting it up!

Pay for trash

I have spent three days trying to connect with the winegard 1000 and it will connect but then drops out in two seconds!
Now I cannot log into any of the multiple logins they have so basically I have a fancy do nothing bowl on top of the trailer!
Thanks for truth in advertising! It made you a bunch of money and took a lot of weight out of my pocket! I know you guys won’t read this or I might have been meaner!
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Response from developer

We apologize for the inconvenience. This app is no longer maintained and will be removed on Jan 1, 2024. We've been working hard to create a better experience on our new RV Halo app. Please try that app at https://apps.apple.com/us/app/rv-halo/id1563032659.

Zero Stars - Almost Useless

This application should be removed from the App Store. I can’t write anything positive. I’m so angry with Winegard support now I could spit nails.

Winegard connected app

Piece of crap. Once you close the app about the settings, never come back so you can’t modify any of your settings, Winegard you really need to fix your app.

Crash crash crash crash

That about sums it up. I was finally able to view details of my device, but that’s it. Everything else causes the app to crash and give me a message that it’s sent debugging data to Winegard. This app (as well as the gateway GW-1000) that goes with it are pretty much useless. Huge disappointment.

To all purchasing Winegard equipment ..

If you are expecting this app to work seamlessly, or even at all, you have a giant surprise coming!

I am using this app only to (attempt to) control the Trav’ler satellite antenna and it works maybe 10% of the time, if that. I have a slight chance to deploy the antenna via this app the first time, then it refuses to work any further and I have to go to the control box.

As for connection to the phone in the first place, this interface is a joke. There are menus and buttons required to be pushed for no reason whatsoever like it’s being set up for the first time. It’s amazing how poorly this wasn’t thought out.

If you want a Trav’ler antenna, great! If you expect ANYTHING from this app at all, keep dreaming and just run it from the local control box because I doubt anything with Winegard will change. The reviews speak for themselves: They could care less
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Absolute crap

Good luck. This thing will not recognize any Wi-Fi or cell. Try calling support, it would be less time consuming to get a hold of an irs agent

Only works on initial setup

Winegard has got some real work to do on this app. The initial setup of the app shows all the controls promised, however don’t try to use it a second time as non of the promised screens appear. Seems to be a strikeout for a company that says it is a technology company

Doesn’t even work

The app crashes on 4/5 of the buttons and just says it contacted winegard support(it didn’t)app simply doesn’t work I’ve made better apps with my 4 hours of python experience

Just horrible

Trying to switch from 4G to WiFi. Had to reboot the app whilst scanning for networks. Ever since then the app crashes. I can’t even switch back to 4G! I’ve removed and reinstalled the app twice. This is the worst user experience I can imagine and I have a good imagination.

Please fix the app.

Had to do reset after switching from Wi-Fi to 4G, now the app says it does recognize the very Ssid that I’m connected to when I try to reconnect. FIX THIS PLEASE, I’m currently out $100 for the minutes I prepaid that I cannot use!!!!!

More of a headache than it’s worth

To use this app to configure your Winegard router, you have to be connected to that routers network. When you’re connected to that routers network, the app crashes. If by chance you’re able to log into the router through the app, it freezes and you can’t configure the data sources. It’s a low budget app for an expensive piece of not very good equipment.
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Response from developer

We apologize for the inconvenience. This app is no longer maintained and will be removed on Jan 1, 2024. We've been working hard to create a better experience on our new RV Halo app. Please try that app at https://apps.apple.com/us/app/rv-halo/id1563032659.

Do not waste your time or money

Our new trailer came with the Air360+. We jumped right out and purchased the gateway and paid for a month of service. Please do not follow our poor decision. The service will stay connected only for moments at a time, and though the application says it connected to the Winegard service , there is no internet access. The application itself rarely runs and has difficulty getting past the loading screen.
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Response from developer

We apologize for the inconvenience. This app is no longer maintained and will be removed on Jan 1, 2024. We've been working hard to create a better experience on our new RV Halo app. Please try that app at https://apps.apple.com/us/app/rv-halo/id1563032659.