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Wink Bingo User Reviews

Wink Bingo
Wink Bingo
Broadway Gaming Ireland DF Limited

Customer Experience

Positive experience5.0% of reviews
Neutral10.0% of reviews
Negative experience85.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is Wink Bingo Safe?

Wink Bingo appears safe based on user ratings. AppsHunter Safety Score for Wink Bingo is 86/100.

This assessment is based on 1,190 user ratings, with an App Store average of 4.3/5.

Is Wink Bingo Legit?

Wink Bingo appears to be a legitimate app. AppsHunter Legitimacy Score for Wink Bingo is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Withdrawal horrendous

I won £4700 on Sunday. Amazing win. Problem is it’s now Thursday I haven’t received my winnings yet and it’s not even been approved on the app so could be days yet. Asked CS who said it would be approved within 1-2 days now I’m being asked for proof of identity. Any other app the money would’ve been with me same day!
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Aycee165Aycee165

Response from developer

Hi there! We're sorry to hear that the verification process has caused disruption. Our Support team would be happy to provide assistance in this process. Please reach out via email at support@bgdfbrands.com. We are eager to hear from you soon. - Wink Bingo Team

Scam**

Downloaded the app after seeing the £10 play £50 offer and once I made an account and went to deposit money they offer is nowhere to be seen! Can’t get through to customer services. Alll the reviews seem to say the same thing. Seems like a scam to me. I will not be depositing money and would like to let others know this app seems to have a LOT of problems with people not getting there winnings or not getting the right amount! Stay away from this app it doesn’t seem reliable.
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ashleee3ashleee3

Response from developer

Hello! We are sorry to hear that!. Please contact us and tell us more at support@winkbingo.com or join us via live chat and we are confident we can make your experience with us a pleasant one!

Awful customer service and app

I deposited £10 and had no idea how the app worked so asked customer service. No answer. Tried some of the free promotions to see if I could work out all the games. In the end asked for my deposit back and said had to email wink. They closed my account as requested then took £10 out of my account 2 days after they blocked my account. I have tried to get my money back and no one is responding. Terrible service.
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NishaYas1NishaYas1

Response from developer

Hello! We are sorry to hear that!. Please contact us and tell us more at support@winkbingo.com or join us via live chat and we are confident we can make your experience with us a pleasant one!

Avoid and use another site

Adverting deposit £10 and get £50 and 50 free spins, deposited
but didn’t get my bonus, contacted customer service and was
told offer not available to ni customers and should have read the fine print and disconnected the call. If NI customers cannot play
on site don’t take their money,
flamingopink!flamingopink!

Response from developer

Hi There, we would love to take a look at your account and verify this information. Please provide your username or contact our Support team via email at (support@winkbingo.com) and a friendly support agent will be happy to review this for you.

One big con

I was playing in a certain bingo room on this site, the prize money was a fixed amount clearly displayed as each game is being played. On two separate occasions I won and was not paid out the correct prize money. I complained to customer service who told me I was wrong. I carried on playing on this site and the same thing was happening to other players. I started to take screen shots of when players were not receiving their full winnings over a period of time. In the meantime I was still disputing my two wins. Nearly one month later and after I gathered lots of proof that this site was defrauding players I finally got what was owed to me. I’ve been playing again today and the site is still not paying out the correct winnings, again I have taken screen shots to prove this. Stay away from this site!
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clairep80clairep80

Response from developer

Hello Claire, thank you for your feedback. Please note that we will always investigate based on all concerns received from our members. We have our technical department which is operating externally and will take some time for a resolution but we always update our player once we have a response. Please give us an email if you still have further assistance to request.

Keeps kicking you out

You get kicked out the app a lot and have to keep signing back in. It freezes a lot
ArgilfillanArgilfillan

Response from developer

Hi Argilfillan! Please let us know which device are you using and we will be more than happy to offer you troubleshoot steps for improving the performance. Please contact us at support@winkbingo.com

Constantly having to sign in

Not only is the app sending me to constantly sign in everytime I go on any free spins bonus it whitescreens and dosnt let me go any further also the app when trying to buy tickets seems to be an issue at times it either wants you to resign in or says you need to deposit even with plenty of credit.
Only been on 24 hours not impressed so far.
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sarahjg321sarahjg321

Response from developer

Hello, Sorry for any inconvenience - if you have issues with the free spins please contact us and we will be more than happy to replace them for you and investigate the matter further. We can guide you in purchasing bingo tickets. Please contact us for support at support@winkbingo.com

Bright2020

I think this app is a good app because they gave you good free things on a daily basis plus on your birthdays and things they also gift you ? I’ve played a lot of slots and bingo on other known bingo apps and they don’t gift you on your birthday like these do? And the bigger ones like Virgin bets and stuff get a lot more money then these sort of apps yet these don’t forget you? To me that’s a fantastic thing because it’s loyalty to there customers? Not won big yet on here but it will happen whenever you get that lucky day? So for this app is a thumbs up keep up the good work WINK BINGO thanks ...... plus I will say I think there should be more free spins on the app tho over Xmas lol ...just a quick update I’m not getting anything now like free spins and stuff so unfortunately I’ve deleted the app as I was logging in Everyday to check promotions and stuff and for 2 weeks I got nothing so it’s been deleted the app.. not your felt or anything but I wasn’t getting anything back to be fair so sorry
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TooTheTopTooTheTop

Response from developer

Thanks so much for the awesome review. Regarding not receiving daily free spins, kindly note that you must deposit a single amount of £20 in the last 7 days. We do offer other promotions in which you have to check you Inbox to see what is the offer for that day.

Can’t withdraw money

Can’t withdraw winnings if played with bonus money. Ridiculous set up. What is the point in winning if you can’t withdraw it? Now I will definitely not deposit anymore money and waste my time on this app. Shame, I used to love wink bingo many years ago.
Um danoneUm danone

Response from developer

Hi There, thank you for your feedback. When playing with bonus funds your winnings will remain as bonus funds until you have met the wagering requirement for the bonus received. This simply means that you need to bet a certain amount in order to turn your bonus money into real money. You have a chance to win up to 100 GBP + initial bonus you are playing with.

Good site, crap withdrawal.

It’s a good site won a few times, but the withdrawal process is out dated.
4-7 days, In comparison to other sites, which give you winnings into your ban with in 4 hours sometimes instantly, it’s rubbish. when I win I want my winnings there and then, not in several days. I think others will agree. Iv been waiting for winnings to be approved for Over 48 hours now.
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bbbbbpillbbbbbpill

Response from developer

Congratulations on your winnings!! As per our standard withdrawal timeframe, it takes 2-3 business days to be processed and approximately 1-5 business days (not including weekends) for the funds to be reflected in your account.

Very Confusing Bonus

I thought I’d give it a try and deposited so I could get the bonuses for the bingo and slots I kept getting offered and I didn’t know that when you were playing the “real money” was used first not a problem I thought I’d just use it and then use the bonuses afterwards or so I thought well I thought wrongly I couldn’t play any of the bingo games as I don’t have “real money” in my account so I tried to play the slots and low and behold it says on some of them I need “real money” I cannot see anything anywhere to say what games I can play with the bonuses such a shame as the rewards shop looks decent enough. I’ll have to see whether I stick with it.
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Collie08Collie08

Response from developer

Hello, Thanks so much for your review! Please note that bingo bonuses can be used via the games under the easy access tab. For slot bonuses, you may play any Eyeco or GGP game (these appear while loading). We hope you enjoy the games and wish you best of luck on your future play!

Wink review

Worst bingo site I have tried . Keeps constantly prompting me to top up even tho I have funds on there . The games are boring with rubbish layout and sounds and the jackpots are a pound and fifty pence . Not worth your time and I will be leaving myself once my credit is used .
bingoplayer100bingoplayer100

Response from developer

Hello, thanks you for your feedback. We're sorry to hear that you haven't been enjoying your time with us lately. Please can you send us your username, so we can double check everything for you.

Crap

It used to be a good site to play on I’ve won quite a few times but lately it’s rubbish it keeps logging me out after every game or errors keep coming on I’ve deleted the site then down loaded it again still does it not impressed and ever nickname I put in its being used
debrob123debrob123

Response from developer

Hello, we apologize that you are experiencing connection issues with the game. Crashing or lagging problems are closely related to devices. Please contact our support team at {support@winkbingo.com} along with your username for review. Additionally, once you have an account with us, you will not be able to register a new account. You will need to reactivate the old account and have us resolve the connection issue for you.

New design not working

Don’t like the way the new app don’t remember any of your log in details also while playing games it comes up saying cannot connect to server nit a happy player
sharnmc1970sharnmc1970

Response from developer

We would be more than happy to get back to you over the phone to review our app and explain everything. Please contact our support team via phone or you may request an agent to be in touch!

New site

Do not like the new version of this game the site keeps kicking me out don’t like you have no callers voice it’s just boring now Been waiting for 3 days for someone to contact me it keeps saying I have the wrong login details but they are correct this was once a good site now it’s one of the worse
MacamoooooMacamooooo

Response from developer

Please delete the app and reinstall for it to work efficiently with your device. If you are still experiencing these issues, please send us your username and one of our support team will be in touch!

One of the worst games I’ve ever played !!!

All I’ve read on the reviews of this app are followed up with the sorry we are having tech problems with a all problems have been fixed now delete and reinstall the app all will be sorted NO THEY HAVENT!!! within 5mins of being logged in I’m getting server error no matter what game I play im getting the same problems but it’s funny how your your tech is fine when players are deposit money I feel like I’ve been ripped off the only thing I ever seem to win is a reset & log in SORT IT OUT WINK !!!!
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Tomz244Tomz244

Response from developer

Hi There, we would love to take a look at your account as the issues should be resolved. Please contact our Support Team via e-mail with a description of your issues and we will review further. We are so sorry about the difficulties.

Server

Cannot get through at least two games without getting server error notice you have to come out of the app. Also doesn’t help that it doesn’t remember your log in details
suztiwinsuztiwin

Response from developer

Hello, we are experiencing some technical difficulties with some games and rest assured we are working to resolve them so you may have a great experience on the site. Please can you provide your username and device details so we may investigate further.

Changes

Up in till 2 days ago I would of give the app a 5 star rating but yet again more changes .. the new app layout is awful games do not load correctly you have to keep logging in & out they have removed the fluffy jackpot games the new layout actually puts me off playing.. having said this I am a vip player on wink have been for a long time what I can say is the withdrawal process is great get any winnings fast and easy any issues I have the VIP team are fast to respond... to your response deleting the app does not fix the problem and there is no new fluffy games!
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xxCG11xxxxCG11xx

Response from developer

Hi there, we recently had a few small updates but they have all been fixed. Please delete the app and reinstall for it to work efficiently with your device. If you are still experiencing these issues, please contact our VIP support team as we would love to have this issue resolved immediately for you. In reference to the Fluffy JP games, we have added new and exciting Fluffy Games we hope you will also come to enjoy playing.

Avoid! Steals your money

So I’ve had this app for a while and never won a decent amount. Finally manage to win something today and suddenly I get a message saying my account has been closed and now I can’t withdraw the funds. Quick to take the money but not so quick to give it back! Contacted the support line (which costs a fortune so more money gone) to be told to email a different company so i do this. Suprise surprise this company does not exist so not I’m out of pocket. If only you could give less then one star.
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Taytaybabii555Taytaybabii555

Response from developer

Hello, congrats on your win!! We do apologize for any inconveniences caused and would love to have an investigation done on your behalf. If you are required to speak with the Security Team, please note it is within the same company and their e-mail address is customersecurity@888brands.net. Please can you send us your username so we can check this out for you, thanks!

Waste of money and don’t give bonus

Deposited £10. Didn’t receive bonus - was told to log in and out - didn’t work. Told to email CS - no reply. Freezes and crashes and won’t load - even via website not just app! Avoid like the plague!
katiebellexoxokatiebellexoxo

Response from developer

Hi there, thank you for your feedback. We're sorry to hear that you have had some difficulties with playing on the website. Please can you send me your username so I can look into this ASAP for you and compensate you accordingly. thanks