Wireless Workbench Mobile User Reviews

Top reviews

Bring back UHFR support

I wish this app could still monitor the UHFR stuff. Hate having to carry around a laptop

UR support

It’s frustrating that you’ve dropped all support for the Shure UR packs. We still have a good mix of URs with the new ULXD and now my A2 can only monitor the newer mics. I understand the need for support to focus on the newer products but legacy support is important too, especially for software. It doesn’t seem too difficult to at least still allow monitoring of legacy products. I’d be more than appreciative if this could be something added to a future update.
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Not for audio professionals

I’ve been waiting on a true iOS workbench app for years and when I saw this I was truly excited. After testing I wish I could revert to the old app that was simply a monitor. The new app layout is neither a great monitor app nor is it a great frequency coordination app. It feels like what garage band is to ProTools by a factor of 10. Please someone tell me I’m wrong but I could not add items to inventory that are not “on network”, there was no where to see any frequency plot info to make adjustments, no way to work with inclusion or exclusion groups, and the list goes on. Truly a big let down.

I live a couple miles from Shure headquarters and love the company and use their wireless exclusively but this…..no.
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Great idea, could be even better

I like the option to monitor the compatible mics (I use SLX-D). There are a couple of annoyances:
1. It requires precise location or it can’t find a Wi-Fi network (that I’m connected to). This should work without needing location services!
2. I can’t do a WWB timeline or recording on the app. It would be nice if that could happen.
Bottom line, it doesn’t replace running WWB on my laptop.
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Great, please support charger monitoring

This is a great app, easy to use and does what you need.
Please consider adding support for networked charger monitoring.
Seeing a transmitter offline is less concerning if I can see that it’s in a charger.

SLXD4Q+ Not Supported

I’m docking this app a couple stars because Shure’s SLXD4Q+ receivers are not supported yet. That said, this is a very handy app and we use it at our community theater to monitor actors’ mics since our receivers are on stage, far away from the tech booth. It’s annoying that we won’t be able to monitor our newly added mics.
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Good, but let me delete old devices

I’m on different equipment almost every day, live/corporate gigs. Testing the range of mics and seeing the signal fidelity is great.
Just let me get rid of devices I’m not using please and thank you!

Issues

When I first used this app it was great, especially as a pro A2.

But, lately, the app remembers past shows RF channels and there is no way to delete them?

Second issue:
Day 1: able to see all 8 RF channels.
Day 2: only able to see 4 RF channels.

All 8 RF channels are working. And we see them in our Workbench laptop.

Laptop has latest Workbench.

This app in AppStore is 4 years old. When is there an update coming out?
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Works great

The app allows us to install our receivers out of site and still monitor.

It’s a nice idea but doesn’t work on secure networks

I wanted to use this app to monitor and control our shure microphones while we have live events but it is limited on a corporate secure network. Since wireless connections are banned, there is almost no way to connect without hopping off the network.

I tried wired connection using USB to Ethernet but it wouldn’t connect that way.

I wish it would allow a hard-wired way to connect too besides just wireless
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App crashes on the latest IOS

App crashes on startup on the latest IOS version

Great app, if I could give it 10 stars I would!

I use this to monitor battery life, change the gains on the mics and RF connectivity. It works great, even in the background while using for the mixing board.

If you have problems with this app do to people being around you, it’s not the app. Your router is the problem.

Would love to see the frequency finder as an app in coordination with this, or wireless workbench kinda thing...

Thanks for the great work Shure.
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Crashing on Iphone 6s

Jan 29 2020, app has started crashing/ closing when attempting to open.
Worked great before, will test with Ipad tomorrow

Please support larger iPads

There are so many screen sizes now so it’s important to ensure your app automatically scales up to take advantage of the larger screens. There is quite a bit of unused screen on my iPad Pro 11 inch.

I agree with those who feel $10 is a bit stingy after having spent thousands on the equipment. Look at it this way, how many people are NOT enjoying and benefiting from the efforts of the Shure engineers to develop remote management tools simply because of this in app purchase.
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Really convenient for throw-and-go events

Would really like to see an “unlocked mode” where I dont have to unlock each channel each time I want to adjust something. Tedious when working with many channels, could be so much easier. And setting transmitter power for ULXD from the app would be great too (obviously to be pushed after syncing)

Response from developer

Thanks for the suggestion! We will pass it on to our development team.

Really?

I can’t think of another piece of equipment I own, where the manufacturer has developed an app for the product and then wants money for the ap. Maybe it’s my fault for not looking ahead but this felt like bait and switch... I bought 2 QLX-D units and thought “cool, when I have time I’ll install the ap” and oh wait the ap advertised only monitors stuff and Shure (King of wireless) wants another measly $9.99 so I can actually use the ap. No thanks. The QLX-Ds are worth there price of $979 but fully functional ap should be included, period.
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Wifi only is a big problem

Wifi only works great until the venue fills up with attendees carrying their cell phones searching out every channel for free wifi. Wifi control and monitoring is considered a toy in my business because it only works in setup but never is reliable in show. This is, therefor, useless in most convention centers. There is no option on this to operate with hard-wired ethernet. I operate all my digital gear with copper attached or I don't use it. Sorry, can't use this as long as I cant see the network.
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Waste of money

I use wireless workbench religiously. I added my network onto a router this time with about 60 channels of RF the network and wireless workbench sees everything fine. Once I try to use the phone app only uhfr devices will show up. No PSM1000’s or axient devices will even be recognized. Plus I paid for the access to each one and the app can’t find it when the computer can.

Waste of money don’t waste your time.
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Won’t show my receiver after update.

My receiver is not listed after update. Was working before.

$10 per model?!

Little to be desired to pay $10 for each model unit you want edit control capability. Just charge a reasonable flat rage amount in the in-app purchase and give full edit control to the user up front. No time to waste for each device you connect and verify or restore purchase.