Customer service is not helpful
I gave a low rating previously because it was so hard to get in touch with customer service. I did try all the methods: email, Facebook and phone. Finally see the app is back working so increased my rating. Still love the meditations.
Love the meditations. Customer service is awful. I have an issue with the app. I have a monthly plan and I’m unable to access it. The owner was not helpful at all at resolving my issue. And no response from support. I repeatedly told the owner the help email bounced back and was told this is because I don’t have an account. 😑
Love the meditations. Customer service is awful. I have an issue with the app. I have a monthly plan and I’m unable to access it. The owner was not helpful at all at resolving my issue. And no response from support. I repeatedly told the owner the help email bounced back and was told this is because I don’t have an account. 😑
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App
Out of the blue, the app freezes and will not load the program I have used for years. Very disappointing
No customer service
I have tried repeatedly to access the app and I cannot. This is a shame, because it’s a really good app, when you are able to access it. Unfortunately, I will have to cancel my subscription, I’m not paying for something I cannot use. I am also not recommending it to friends anymore as well.
Update: I am able to access the app. It looks like the app was updated and maybe that is why I was not able to log in. However, I reached out via email and both of them bounced back and the website does not load. This is why I’m updating my rating from 1 star to 3 stars. The products on the app are great, but the customer service is non existent. I’m keeping my subscription for now.
Update: I am able to access the app. It looks like the app was updated and maybe that is why I was not able to log in. However, I reached out via email and both of them bounced back and the website does not load. This is why I’m updating my rating from 1 star to 3 stars. The products on the app are great, but the customer service is non existent. I’m keeping my subscription for now.
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App is not accessible!!!!!
I have tried repeatedly to access the app and I cannot. This is a shame, because it’s a really good app, when you are able to access it. Unfortunately, I will have to cancel my subscription, I’m not paying for something I cannot use. I am also not recommending it to friends anymore as well.
Customer service is not helpful
Love the meditations. Customer service is awful. I have an issue with the app. I have a monthly plan and I’m unable to access it. The owner was not helpful at all at resolving my issue. And no response from support. I repeatedly told the owner the help email bounced back and was told this is because I don’t have an account. 😑
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