Lost in May. Recovered in September
I lost all my data during a phone switch. The data was saved in the cloud and did not update . I submitted a ticket with their tech support and heard nothing for 5 months then multiple emails in one day. My data was recovered and app works as expected. Better late than never. I will keep the app but will be keeping a manual back up somewhere else... 5 months was a long time. I have passwords and account info dating back to 2014.
Show more
Good enought
My favourite app
Rubbish
I had used this for a couple of years before it suddenly told me it was migrating my data. I tried to login and it generated a new master password which I carefully saved. When I then opened the programme it had deleted all my data. There was no warning. It appears to have upgraded without telling me. When I looked at their help it told me I have to do a back up first. Rubbish - how can I back up if it can’t login.
Show more
Worst app ever
Ten years after using it they asked for my key code which I do not know and said it is in the settings of the app. But if I can’t get into the app why is it asking me for the key code? Lost all my data of 10 years. Never using them.
So bad! Do not get this!
Lost all my info 2x
Can I give -5 stars?
Can I give -5 stars?
