App stopped working and continually crashes on iOS 12.5.7
Please employ/contract some decent developers
After 10+ years of using cbus; since a few months back you finally get the mobile app into a usable (though far from intuitive and slick) state. Now you’ve gone back a step by preventing the system password from being saved.
You’ve might of improved security but I will now not use the Wiser 2 app. I’m not entering (secure - i.e. long and complex) passwords every time I want to switch a light on. Was that your intent, so people stop using the app and you don’t have to bother ‘developing’ it.
App always reports the wrong time on cbus, but clicking on it sets it to phone time. It’s unclear whether the app is wrong or it’s the repeating problem of cbus Wiser unit or PAC losing the time. I’ve spent way too much time trying to follow up and resolve Clipsal problems.
New update 3.1 not working on mobile network
Response from developer
Thank you for reporting the problem you have experienced with the latest update to the C-Bus Wiser 2 Home Controller Application. The Issue you are experiencing has been reproduced and is currently being worked on to a resolution. A future update will be released to address the problem, In the meantime, we can offer you a temporary workaround that should allow you to maintain a connection remotely to your home. Workaround steps. 1. Under Settings, Edit the Current controller and remove the WAN IP or URL from the settings. This is best done while on your home Wi-Fi Connection If you are not able to be on your Home Wi-Fi then the process can still be done but you will have to save the changes without validation. 2. Under Settings, Add a Second Controller under a new name to the Application, For this new Controller only enter details for Remote IP /URL and Leave the Local Connection empty. Save the new Controller. Connecting Remotely to your Home, using Phone Data or Remote Wi-Fi, you will need to select the newly created Controller from the controller's list, When away from your home. This Workaround of the problem is temporary and the newly created controller can be deleted when an update to the Wiser App is released to address the problem. You will need to add back the Remote IP / URL to the original controller when the Application fixing the problem has been released.
Many Great Suggestions and Many Problems
I have also experienced some of these mostly connection issues with my system and I am regularly contacting my technician for troubleshooting assistance.
It’s very disappointing that even after 3 or 4 years of reviews it seems that Clipsal is happy to ignore all these issues and suggestions as the same problems keep happening and none of the great suggestions appear to have been implemented.
Sorry Clipsal, we are now in 2024 and your Wiser feels like it belongs back in the 1980’s.
