Can’t log in
Have reset my password a dozen or so times and it still won’t let me log in.
FFS. *DELETE*
FFS. *DELETE*
Vish
Easy and convenient to use
Thanks for app
Always be careful
Nice job
Great team to work with
Less useful since the last update
Used to enjoy this app because it provided an easy way to track my credit scores from the two main credit score agencies in Australia - Equifax and Experian. Since the last update, Experian is no longer there. Since there was notification provided as to why it’s now gone, and I couldn’t find information on their website about it being removed (or ever having existed, despite it being in the app for many years) I reached out to customer support to ask. I was provided with the generic “we’ve removed Wisr’s Experian credit scores to simplify your experience. You’ll now only see your Equifax credit score, making it easier to understand where you stand.” Sorry Wisr, I found it easier to understand where I stood with both credit scores available, and it wasn’t exactly a complicated experience having both scores there, did anyone actually ask for their experience to be simpler? Experian probably charged too much to access their data, or changed their policies or something, the least Wisr could do is be honest about why they’ve removed a feature that was there for a very long time.
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Handy helper
An easy-to-use app that’s helpful and pretty to look at
Useless organisation and pointless app now deleted.
They claim to use your credit score to provide offers. Even suggesting credit lines based on your scores. You think, great I’ll do it this way because I’ll save some money in the next few years. First they don’t respond, then they mark it on your credit report, then they decline and the excuse is they look at serviceability. The loan servicing is lower than the credit card repayments - how can one not be affordable , but the other is? They capture a lot of info and provide you with nothing. Clearscore is a much better alternative.
Also if you link your accounts through their service when applying for finance through them, they access your accounts multiple times - unnecessary. Over a period of a week they caused me to have to change my password 3 times and flagged my account with my bank.
Also if you link your accounts through their service when applying for finance through them, they access your accounts multiple times - unnecessary. Over a period of a week they caused me to have to change my password 3 times and flagged my account with my bank.
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Gain so much
Finally an app that helps you out with so much especially financially removing money to help me to save my money and to stick to my goals
Helped me so much
Helped me so much
Worst app
Customer service is so terrible plus never got my money saved after asking to close my account.
Wisr
I really like the app my only gripe is that it takes almost. Week for money to be debited out of my account into WISR and then into my super
Great app when it works
Generally this is a great idea for an app and helps save money/knock off loans without even knowing it.
The only downside is the app! There are constant issues with it, including not showing all accounts from the bank accounts you’ve linked and me then needing to contact Wisr customer service to assist.
Customer service response time is extremely slow! Weeks at times.
The only downside is the app! There are constant issues with it, including not showing all accounts from the bank accounts you’ve linked and me then needing to contact Wisr customer service to assist.
Customer service response time is extremely slow! Weeks at times.
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Paul
Great easy to use and know where you are
I pay extra weekly so it’s great to keep an eye on
Offers great financial help and assistance as well as credit score check
Can’t fault it highly recommend
I pay extra weekly so it’s great to keep an eye on
Offers great financial help and assistance as well as credit score check
Can’t fault it highly recommend
Way too many notifications
Multiple notifications a day. Pretty annoying
Doesnt work
Please delete my account.
I have not used it as my bank is unavailable through WISR.
Also, it seems very difficult to delete the account the hyperlink that said “complete this form” to delete my account led me to the FAQ page.
Plus your submit button doesn't work! Which is why I’m here.
This is a joke!
I have not used it as my bank is unavailable through WISR.
Also, it seems very difficult to delete the account the hyperlink that said “complete this form” to delete my account led me to the FAQ page.
Plus your submit button doesn't work! Which is why I’m here.
This is a joke!
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Quick and Easy
Great way to keep track of my credit scores
Unusable
Doesn’t integrate with uBank yet has it as one of their options. Still proceeded with taking money from my account despite the set up not being complete. When I found this out and went into my the app to manage my account to get my money into my bank account, the app suddenly doesn’t work. Email support is so slow to get back and phone support is non existent despite a number on their site. These guys have never heard of CX lol
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Helpful little tool
I like how the round ups work and it’s a way of paying back faster without thinking about it
Credit scores never work
The credit scores in the app never work - they never load properly.
It’s very frustrating - it’s a key USP so you’d think they would make it a priority.
It’s very frustrating - it’s a key USP so you’d think they would make it a priority.
Scam
This is a scam.
They claim to pay money into your account, but never do.
They claim to pay money into your account, but never do.
Ticks away in the background
Love the new look of this app. I’ve been using it to pay down my HECS debt. Pretty easy to set up and doesn’t require you to do anything manual. Set and forget.
