Witick refuses to transfer tickets or reimburse their customers in Bordeaux in
I have unused tickets in Bordeaux and Witick is no longer a service provider but they refused for the past 3 months to give data on tickets to TBM or reimburse their customers. Holding your customers hostage is not the best way to conduct business when you compete with another company.
Useless
Won’t accept any credit or debit cards tried… so, useless…
Response from developer
Hello, we are really sorry that you are having issues with the app. We invite you to send us a message at hello@witick.io so that we can help you as quickly as possible.
Awful interface
Does not work! My internet is in and out and therefore my purchase is useless.
Response from developer
Hello, Unfortunately the application cannot work without an internet connection. Do not hesitate to write to us at hello@witick.io if you need a refund.
Payment gateway doesn’t work
Tried several cards and none of them worked even with successful authentication. An app that can’t do its most basic functions gets 1 star.
Response from developer
Hello, we are very sorry that you are having problems with the application. We invite you to send us a message at hello@witick.io so that we can help you as soon as possible.
No reduced price tickets for elderly
Although the system works well for some, the website, app and machines do not sell the reduced fare weekly passes for people age 60 and older. They really should fix that so elderly people who don’t have a lot of money can enjoy Bordeaux too!
