Witick · Tickets Tram Bus Boat User Reviews

Top reviews

Witick refuses to transfer tickets or reimburse their customers in Bordeaux in

I have unused tickets in Bordeaux and Witick is no longer a service provider but they refused for the past 3 months to give data on tickets to TBM or reimburse their customers. Holding your customers hostage is not the best way to conduct business when you compete with another company.

Useless

Won’t accept any credit or debit cards tried… so, useless…

Response from developer

Hello, we are really sorry that you are having issues with the app. We invite you to send us a message at hello@witick.io so that we can help you as quickly as possible.

Awful interface

Does not work! My internet is in and out and therefore my purchase is useless.

Response from developer

Hello, Unfortunately the application cannot work without an internet connection. Do not hesitate to write to us at hello@witick.io if you need a refund.

Payment gateway doesn’t work

Tried several cards and none of them worked even with successful authentication. An app that can’t do its most basic functions gets 1 star.

Response from developer

Hello, we are very sorry that you are having problems with the application. We invite you to send us a message at hello@witick.io so that we can help you as soon as possible.

No reduced price tickets for elderly

Although the system works well for some, the website, app and machines do not sell the reduced fare weekly passes for people age 60 and older. They really should fix that so elderly people who don’t have a lot of money can enjoy Bordeaux too!

Ne fonctionne pas

Je ne peux même pas entrer mon adresse e-mail.
Ne fonctionne pas.

Response from developer

Bonjour, nos excuses pour ce problème. Vous pouvez dès à présent installer la mise à jour 3.2.3 qui corrige ce problème.

My card won’t work any more

0!!!!! This used to be a good app but with my Norwegian card that requires BankID I can’t buy a ticket on the app any more.

What the heck

Can’t buy tickets

Was working, now can’t pay for tickets due to software glitch

Response from developer

Nous nous excusons pour la gêne occasionnée. Nous avons fait face à un problème technique vous empêchant de réaliser des achats sur notre application. Nos équipes ont fait leur maximum pour résoudre cet incident le plus vite possible. Nous avons le plaisir de vous informer que vous pouvez de nouveau utiliser l’application Witick depuis le 12 octobre.

Good one

Very useful when you have no cash

Déception

Bonjour j aimais la modernité de Whitick mais très déçu que l on ne puisse acheter les Pass c edt comme un
Magasin sans choix
Dommage
Je vis à NYC et les conceptions y sont mieux pensées
Bonne journée

Great value

Best way to get around Bordeaux.

Mrs O’Donnell

excellent app for travel in and around Bordeaux