WiZ Connected Reviews: Is It Legit?

Customer Experience

Positive experience28.0% of reviews
Neutral10.4% of reviews
Negative experience61.5% of reviews

~ Based on 1,562 written reviews from the US App Store.

What users say about WiZ Connected

Is WiZ Connected Safe?

WiZ Connected appears safe based on user ratings. AppsHunter Safety Score for WiZ Connected is 90/100.

This assessment is based on 42,005 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.8% of ratings point to a safe experience
3.0% of ratings suggest some concerns
9.2% of ratings point to a risky experience

~ Based on 40,597 App Store ratings for WiZ Connected.

Is WiZ Connected Legit?

WiZ Connected appears to be a legitimate app. AppsHunter Legitimacy Score for WiZ Connected is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love our lights

I love these lights and they are basically in every room now

horrible

the lightbulb itself is great but the app and people who run it are the problem.Trying to connect the lightbulb to the app is such a frustrating-confusing time consuming process. Nothing connects properly it takes forever to set up if you can even get it to in the first place!! and when you think you finally connect it something else goes wrong. The app is confusing and unreliable and clearly needs a LOT of improvement.
what’s even worse? Is the customer service? you try reaching out to the chat and nobody ever responds. what’s the point of having customer service chain if you don’t ever actually help the customers i’ve wasted so much time trying to get something so simple to work it’s so frustrating that something that should take a couple minutes ends up taking me a whole day again it’s not the lightbulb that needs improvement, but the app in the people who run it a good product means nothing if you can’t set it up save yourself the time and money and DO NOT buy this lightbulb I would not recommend it to anyone
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Love it

Love screwing the lights via app and being able to change colors based on mood

Marginal

Set up is complicated. The bulbs extremely difficult to pair with the app. Sometimes existing bulbs will lose connection. It’s been a frustrating set up for me.

Still terrible

How have there been no attempts to make this app more user friendly? It’s awful, it’s not intuitive, and older lights just stop connecting, won’t update, and seemingly can’t be fixed, even though the light is still functioning.

Automation made easy

The use of these adaptors makes home protection easier and more affordable.
Add more to make your home look habited whilst you are away
The developer has been in touch to inform me that a live chat help function is available on the app.
Added bonus.

👎

The 4.2 star rating is for the previous version of this app. If you read the more recent reviews you will notice the majority are negative. That is because this app has everything an app should not have. It’s pathetic. On iPhone and android. I spent $18 on a light bulb and today i threw it in the garbage. I could have gotten a refund, but i didn’t. Throwing it in the trash was the only thing I liked about it.
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Love this version

Way better than the first version. Everything works well. The fun part is being able to send an invite to guests to allow them to control the lights as well. I get compliments all the time for the cozy vibes my place has because of the lighting.

Great App

Great app easy to install and use

Automation made easy

The use of these adaptors makes home protection easier and more affordable.
Add more to make your home look habited whilst you are away

Day #3 with Wiz lightbulbs

So far, incredibly easy. And fun. I’m looking forward to getting to utilize them.

Prepare yourself…

Once you get it to work it works like a dream. But the actual process to try and pair your lightbulbs to the app???? Well….let’s just say you should get yourself a snacky snack and a bottle of water cuz you are gonna be fighting with the app for A WHIIILE!

Amazing!

The ambiance and vibe of my home completely changes into a warm and cozy escape. It can just as easily be a party zone, an underwater scene, or a perfect set scary movie night. Wonderful nightlights and you can even schedule them to turn on or turn off when your day is starting and ending. My absolute FAVORITE purchase and a must buy for any new apartment or home!
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Always fails

I tried to connect this to 2 separate Philips light bulbs and both failed to connect via app. Absolutely a waste of money.

Panne de courant

C’est un peu contraignant que toutes les ampoules s’allument au maximum lors du retour d’électricité après une panne de courant. J’ai plusieurs de ces ampoules dans la chambre de mon bébé et je ne voudrais pas que ça arrive dans la nuit.

Nice product!

Love it! Good quality and easy to use… Different colors and super stylish for the exterior look

No problem with Wiz

I believe wiz has improved a lot, I have no problem with my ceiling light, it use to be a pull string light for years and I hated it then WiZ stepped in and changed the game thank you

Wiz lights

Couple of initial problems that was probably my fault but all good now. I find easier to control the lights through wiz than google home. 👍

Really useful

This app is really useful keeps getting better would have had 5* if it worked with Apple Watch

Stopped Working

New IOS with liquid glass broke the app. Lightbulb will not pair