Rubbish
Response from developer
We're very sorry to hear that you have experienced issues with the app not loading correctly. Can I please ask you to try uninstalling and reinstalling the app, as it sounds as though the app has become stuck on the loading screen. Using a fresh install should clear any cached issues that are causing this and allow you to access all app content again.
Just won’t accept my login
The app just will not accept my login. The IT staff have been most helpful but I still cannot login.
I will probably not continue my subscription unless it’s improved
Response from developer
Thanks for your feedback - We're sorry to hear that you have experienced problems accessing your subscription within the app. It sounds as though there may have been a problem with your new subscription propagating into the system used to authenticate logins within the app. If you can please contact our customer service team at nq-digital.subs@newsquest.co.uk and ask them to check that your subscription is active within Martini, they should be able to get this resolved for you asap.
