WorkCare WorkMatters User Reviews

Customer Experience

Positive experience6.5% of reviews
Neutral2.2% of reviews
Negative experience91.3% of reviews

~ Based on 46 written reviews from the US App Store.

Is WorkCare WorkMatters Safe?

WorkCare WorkMatters does not appear safe based on available data. AppsHunter Safety Score for WorkCare WorkMatters is 37/100.

This assessment is based on 52 user ratings, with an App Store average of 1.2/5.

Safety Analysis

3.8% of ratings point to a safe experience
3.8% of ratings suggest some concerns
92.3% of ratings point to a risky experience

~ Based on 52 App Store ratings for WorkCare WorkMatters.

Is WorkCare WorkMatters Legit?

WorkCare WorkMatters is no longer available in the App Store. AppsHunter Legitimacy Score for WorkCare WorkMatters is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Absolute Garbage

Now that I’m actually sick and need to use this app for work, it won’t log me in. I “successfully “ change my password and it still won’t log me in. “Wrong user name or Password”. It’s the right user name since it gave me my personal questions to change the password and then the new password like the old ones don’t work. GARBAGE. You know it’s me, I obviously have the personal backup questions - how about just logging me in?
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Version 2.19 does not accept my login

Even after resetting my password, the app does not accept my username + password.

The Bright Side…

My company requires their employees to use this service to for COVID screening. It is absolutely horrible. Looking on the bright side, however, if the quality of this app and service is an indicator of the service cost, at least my company is getting this for VERY cheap. 😊

Horrible forced to use by work

I am forced to use this app by the company I work I work for and have previously been able to log in. Now, no matter how many times I change the password and the app tells me that I successfully have changed the password. I am still unable to log in. And I need to use this for work. Fix your app. This new update fixes nothing
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Terrible app

Deleted my previous review. Buggy, slow, logs you out, does not upload photos. A third grader with an etch a sketch could write a better app. Avoid using of you can.

Worst app ever.

I gave this stupid app one star because I had to. This is the worst app in the App Store. Required by my company to go to work, I have spent countless hours watching the wheel spin only to realize it’s not going to load the page. ITS ALWAYS DOWN OR BROKE. Of course when it’s broke I have to go to work and go through a full on health screen by security. Thanks Workmatters for giving us a perfect piece of crap.
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App doesn’t work

App literally never works
Never loads
Never logs me in
The UI is horrible
When you take the daily assessment, the pop up dialog is never centered horizontally or vertically, just lazy coding.

Works fine for me

Not the easiest app to use but works ok. No issues I could not figure out.

This app is trash

Do they even attempt to use it before they release an update?

Racism App name

f u matter

Excruciatingly bad app

App and website frequently down. Zero customer support. Fails to allow login when using correct credentials.when it works it is Slow, slow, slow. Why do employers force employees to waste so much time suffering this app and company?

Worse app ever

This app is required by my employer to use and it’s obvious that the company that made it does not care about functionality just bottom line. The app never loads or literally takes forever. Even after several times. When you update the app it’s broke. If this company actually cares they would get people on it.
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The worst customer service people there useless

Horrible customer service lady, incompetent

Does not work on iOS 15

This app does on work with iOS 15.0. It just crashes and can’t even open it.

It has not worked on cell signal since April 2021. You can only complete an offline survey, which means your employer does not get notified that you completed it. So then you have to forward proof and it defeats the whole purpose of the app.

It did work on WiFi until I upgraded to iOS 15.0 and now it is completely useless.

What a waste of time and money.
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Crap app

Barely works half the time and no longer works on iOS 15

Issues with IOS 15

Upgraded to the new IOS; no longer can access Daily Screening… shuts down the app… 🤦‍♂️

Terrible app

It worked fine for few weeks. Then suddenly I can’t login after the app said it’s gonna upgrade. It kept showing initializing WorkMatters, however, it took forever and I just can’t login. I tried to delete the app and re-download it, won’t help at all...

Absolutely terrible

I use this daily due to a mandatory measure from my employer. It will completely sign you out at random times especially when your phone changes from cellular to WiFi. There is no remember me option. No quick sign in option. The questionnaire doesn’t ask the correct questions to verify if you’ve got COVID or you stubbed your toe. The only question it should be asking is if you “think” you might have the novel virus. The secondary screening is even more of a joke and when a HR person calls you they literally ask the same questions and then tell you it’s up to you and your manager if you should stay home. The very existence of this questionnaire is an invasion of privacy and violation of human rights. Yet if we at this company want to keep our jobs we are required to do it.
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Horrible App

As a daily user, I can tell you this app is just dreadful. It crashes EVERY TIME there is an update. (No, that’s not an exaggeration.) it’s slow and freezes routinely. If you want to ensure you frustrate and anger your employees before they get to work, than this is the app for you!

Cannot even take the test anymore

Two days into using this app and it doesn’t even give me the option to take the test anymore. Also on the second day, I clicked through all the options as I don’t have symptoms, haven’t had Covid, etc. and it told me I was low risk and I should stay home. Luckily my work allows us to fill out a paper form instead so I was able to come in.
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