RRH MyCare

RRH MyCare

by Rochester Regional Health

2.4K ratings
135 reviews
Free

Details

  • Released
  • Updated

Features

RRH MyCare screenshot #1 for iPhone
RRH MyCare screenshot #2 for iPhone
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About

Securely access and manage your medical records, communicate with providers, and track your health. This tool empowers you to make informed decisions for a healthier life.

โœ“Access lab and test results
โœ“Request prescription renewals
โœ“Schedule appointments
โœ“Communicate with providers
โœ“Pay bills
โœ“Upload health and fitness data
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What users say

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What's New in RRH MyCare

11.8.3

July 23, 2026

Miscellaneous fixes and improvements.

User reviews

My Care In RGH

3 weeks ago

Returning messages

Would be much helpful if we got a quicker response to our questions . Sometimes Iโ€™m waiting on a week for a response or worst having to reach back out due to no response. Other than that the app is a great tool to be in touch with doctors and lab results.

Not efficient

The ability to schedule an appointment is not adequate. I love my endo but i hate the phone and my chart for scheduling directly with dr.

For people who were not born with cell phones in their hands - these systems are frustrating and very impersonal.

I almost left doctor only because of the issues with reaching a human.
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Too complicated and no way to limit your privacy data!!!!!!!

.

Great Job !

During my 3 day stay at Unity Hospital my treatment was exceptional ! Being from West Virginia and recently moved to NY. The only nice people I've met so far. All work in healthcare ๐Ÿ’œ

User experience

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Reported Bugs

4 issues

Inability to log in or access account

Bug

Disappearing messages and test results

Bug

Inaccurate medication and allergy information

Bug

Video call feature not working

Bug
โœจ

Requested Features

4 requests

Ability to edit and correct medical records

Feature

Better integration with Apple Health

Feature

More seamless communication with doctors

Feature

Improved notification system for test results and appointments

Feature

FAQ

What can I do with RRH MyCare?

RRH MyCare allows you to securely access portions of your medical records 24/7. You can view lab and test results, request prescription renewals, schedule appointments, communicate with your healthcare providers, and pay your bills. It also enables you to upload health and fitness data.

How do I create an RRH MyCare account?

If you do not already have a Rochester Regional Health MyCare account, you can create one by clicking 'Sign Up Now' within the app or by visiting the provided website. Existing users can log in directly.

Is RRH MyCare free to use?

Yes, the application is available for free to patients of Rochester Regional Health. There are no costs associated with downloading or using the app to manage your health information.

What kind of health data can I upload?

You can upload general health and fitness data. This includes data from the Apple Health app, provided you are enrolled in self-tracking programs that allow for such data sharing.

How can I get help with RRH MyCare?

For assistance with the app, you can email MyCare@RochesterRegional.org or call (585) 922-1234. Support is available to help you navigate the features and resolve any issues you may encounter.