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RRH MyCare

RRH MyCare

by Rochester Regional Health

2.5K ratings
140 reviews
🏥 Medical
Free

Details

Released
March 27, 2020
Updated
July 23, 2026

Features

Developer

Rochester Regional Health
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RRH MyCare screenshot #1 for iPhone
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Reviews summary↘︎
⭐140
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📝40+ tags
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🔄3+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 months
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About

Securely access and manage your medical records, communicate with providers, and track your health. This tool empowers you to make informed decisions for a healthier life.

✓Access lab and test results
✓Request prescription renewals
✓Schedule appointments
✓Communicate with providers
✓Pay bills
✓Upload health and fitness data
Show original description

What users say about RRH MyCare

Reviews of RRH MyCare are mixed: the Medical app is rated 4.6/5 from 2.5K App Store ratings. What users like most: convenient and easy to use, fast and efficient. Top complaints: frequent glitches and errors, difficulty finding and contacting doctors. Summarized from real user reviews.

Positive things

  • 👍Convenient and easy to use
  • 🚀Fast and efficient
  • 🔒Secure access to medical information
  • 💡Comprehensive medical data in one place
  • 👍Helpful reminders and notifications
  • 👍Excellent customer service

Negative things

  • 🐛Frequent glitches and errors
  • 🔍Difficulty finding and contacting doctors
  • 🔍Confusing navigation and UI
  • 🔍Inconsistent information and data
  • 🔍Lack of integration with other health apps
See all reviews

What's New in RRH MyCare

11.8.3

July 23, 2026

Miscellaneous fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

My recent care

I was very worried about how my medical care and treatment would go after the many changes over the past two years. After becoming very sick with pneumonia, I was very happy with the care and treatment that I received between urgent care and my drs office. For the first time since the transition I have regained confidence that my care is in good hands. Thank you to all involved. You are appreciated
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TTM&DJ

Not listed in Apple Health to link MY data.

Why can the University of Rochester My Chart allow linkage to Apple Health, but not RRH…?
TTz7qd5

Nightmare Doctor Transfer

Not all RRH fault, but some!
LLoraBabyGirl

Every one is great.

Only problem is the phone system doesn’t work effectively. Can’t even confirm an appointment on the phone or my care.
WHWhy does this also happen

Love the App!

I find the app very helpful and I check it daily.
BBeaniebugger
See 135 more reviews

User experience

🐞

Reported Bugs

4 issues

Inability to log in or access account

Bug

Disappearing messages and test results

Bug

Inaccurate medication and allergy information

Bug

Video call feature not working

Bug
✨

Requested Features

4 requests

Ability to edit and correct medical records

Feature

Better integration with Apple Health

Feature

More seamless communication with doctors

Feature

Improved notification system for test results and appointments

Feature

FAQ

What can I do with RRH MyCare?

RRH MyCare allows you to securely access portions of your medical records 24/7. You can view lab and test results, request prescription renewals, schedule appointments, communicate with your healthcare providers, and pay your bills. It also enables you to upload health and fitness data.

How do I create an RRH MyCare account?

If you do not already have a Rochester Regional Health MyCare account, you can create one by clicking 'Sign Up Now' within the app or by visiting the provided website. Existing users can log in directly.

Is RRH MyCare free to use?

Yes, the application is available for free to patients of Rochester Regional Health. There are no costs associated with downloading or using the app to manage your health information.

What kind of health data can I upload?

You can upload general health and fitness data. This includes data from the Apple Health app, provided you are enrolled in self-tracking programs that allow for such data sharing.

How can I get help with RRH MyCare?

For assistance with the app, you can email MyCare@RochesterRegional.org or call (585) 922-1234. Support is available to help you navigate the features and resolve any issues you may encounter.