Workcloud Shift User Reviews

Customer Experience

Positive experience9.1% of reviews
Neutral15.2% of reviews
Negative experience75.8% of reviews

~ Based on 66 written reviews from the US App Store.

Is Workcloud Shift Safe?

Workcloud Shift does not appear safe based on available data. AppsHunter Safety Score for Workcloud Shift is 38/100.

This assessment is based on 406 user ratings, with an App Store average of 1.8/5.

Safety Analysis

17.2% of ratings point to a safe experience
4.7% of ratings suggest some concerns
78.1% of ratings point to a risky experience

~ Based on 406 App Store ratings for Workcloud Shift.

Is Workcloud Shift Legit?

Workcloud Shift appears to be a legitimate app. AppsHunter Legitimacy Score for Workcloud Shift is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Shift app

Since began using this app I find it much easier to use than the old one. I hope in the future we can have an easier way to leave a message to management and corporate leaders.

Awful!

Its actually horrible… the previous app we used was better… why get us to download a worse app… the departments are not alphabetical order… it logs me out every 5 seconds and sometimes like right now it comes up with an error message.

Just plain awful.

This is app isn’t smart or what you’d expect out of this kind of app in the least. You don’t get alerts to changes which would be the number one feature that actually makes it useful. If the app needs an update it just stops working where as every other app in the world lets you know you need to update to the latest version. Calendar sync also needs to be done weekly. It’s just annoying. And I do not know why any employee would choose this as a solution.
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Have to keep deleting and redownloading app to see schedules!!

This app worked absolutely fine for about a month. Following a recent update, the app just displays “loading user data” for 5+ mins. I then have to delete the app, and redownload it to see my schedule. It works fine for about a day again. Then the same problem happens the next day. This needs fixing, it’s an absolute pain when I just want to see when I am working!
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This app is terrible

I have to keep deleting and redownloading the app because it is stuck on the loading screen when I am off the app for too long. It works right away after deleting and redownloading. Then when I get back on the app a few hours or days later it’s back on the loading screen for over 30 minutes. Ridiculous.
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Not working

Hasn’t worked for several days. Deleting and reinstalling only fixes the issue temporarily. Unless

Great when it works

I’ve had this app for the past month or so & I was loving it. However tonight I just keep getting the endless spinning “Please wait” wheel & it refuses to do anything. I figured deleting and reinstalling works help, but it does not. I’m going to have to check with mgt to see how to request time off now since companies decided to get rid of the well tested method of logging in to the work computer & getting it done. I’m going to try again & hope I get better results.
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Response from developer

We’re sorry to hear about your experience. We've resolved the backend issue causing this error. Please update your app to the 22.2 version and try again. Thank you for your patience!

Infinite Loading

I’ve only had the app for a little over three weeks and it’s already giving me trouble. I am trying to login to see my shifts, but the loading icon is infinite. The whole point of this app to let people know when they are working, right? It’s not doing that. It can’t even load to allow me to enter. I hope this improves.
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Response from developer

We’re sorry to hear about your experience. We've resolved the backend issue causing this error. Please update your app to the 22.2 version and try again. Thank you for your patience!

Getting worse

App worked fine for me at the start, logged me in ect fine. But now I’ve had it a month it keeps getting stuck on the ‘getting user data’ screen and I can’t get past it or see my shifts. Atleast ESS45 didn’t bug out on me.

Response from developer

We’re sorry to hear about your experience. We've resolved the backend issue causing this error. Please update your app to the 22.2 version and try again. Thank you for your patience!

Awful

App never loads on properly stuck at a loading screen continuously, had to delete and re download the app to even access it , shocking needs sorting

Response from developer

We’re sorry to hear about your experience. We've resolved the backend issue causing this error. Please update your app to the 22.2 version and try again. Thank you for your patience!

Won’t load

Since the update it won’t load now.

Response from developer

We’re sorry to hear about your experience. We've resolved the backend issue causing this error. Please update your app to the 22.2 version and try again. Thank you for your patience!

Seriously?:(

Having to be stuck with this app for my job and it will not allow me to see my schedule. As I’m having to input my login slowly only for it to have a error message pop up and then logs me out. When I am trying to check my schedule for work. The developers need to fix these issues like why have such low rating. And not fix these issues that of us the users are having. Get it together. :(
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Response from developer

We’re sorry to hear about your experience. We've resolved the backend issue causing this error. Please update your app to the 22.2 version and try again. Thank you for your patience!

The app needs more personalisation options

Overall as a user all I do is Read only. I generally don’t use it to update anything but I do need it to keep an eye on my schedule however there does not appear to be an option for night mode or day mode you have to rely on the phones. Options but in dark mode it’s very difficult to decipher some of the schedules so it’ll be nice to be able to toggle light or dark mode whenever you want
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Unconditional drop overload error

Can’t check my shift tomorrow due to error above. Yet another utter rubbish app from Zebra.

Stay signed in option

Every other place I’ve worked at has used apps like hot schedules and they have a “stay signed in” feature, would love to see this feature added due to me constantly having to use the app.
The design besides that is great and very user friendly.

Nice update

Nice update and thanks for a cleaner upload for new associates to download and use. This last year no new employees have been able to download schedule app.

A little bit better than ESS 45

Thought it was an improvement at first, but it still logs me out every day. Ok, logging back in is typically easier (one touch) but it does occasionally ask for annoying two step verification. I hate 2SV - it’s annoying and a waste of my time. You don’t need it on your own device. I did click “Don’t ask me again on this device” but a fat lot of notice it took. :-(

Biggest suggestions:
Offer the user the chance to opt out of 2SV - and respect the user’s choice.

Still not biometrics.
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Better that ESS45

Better than ESS45 (just) but doesn’t allow facial recognition on iOS devices. Still don’t know why you have to login every time.

Log out, log out

Just like ESS45, this stupid app logs me out every day. Won’t be using it again.

Does not work on my iPad

Same as other review comes up with red banner and wants a code why can I get it on my iPhone and not iPad, prefer pad as it’s bigger to read and navigate