I hope our company finds a new platform
Our work plan is not working for the 3rd week in a row. Would not recommend. As horrible as their outdated service.
Aggravating
Garbage app. Totally self defeating Big Brother. Pray your company never buys this. Makes everything way less efficient.
TRASH
I’ve never seen an app like this. It’s complete trash stay away stay clear save yourself time and money and headaches.
Work plan app
This was the worst possible choice for my company as far as ELD apps go! If you use this I hope you never get checked by D.O.T. there are far better choices in this realm of ELD apps! Obviously this is the cheapest option.
Worst app
Several times I have logged out. And it shows off duty. Then the next day it shows I was on duty and never went off duty. There is nowhere that you can dispute. You need to accept the errors and hope the mto has mercy.
Frustrating User Experience
As a user of Verizon WorkPlan, I must express my disappointment with the app's overall performance and functionality. Despite its potential to streamline work processes, the app falls short in several key areas, making it more of a hindrance than a helpful tool.
First and foremost, the user interface is far from user-friendly. Navigating through the app feels clunky, slow and unintuitive, with menus and options buried beneath layers of unnecessary complexity.
One of the most egregious shortcomings of Verizon WorkPlan is its inability to easily edit logs. In a work environment where accuracy and accountability are paramount, the inability to quickly and effectively modify log entries is simply unacceptable.
First and foremost, the user interface is far from user-friendly. Navigating through the app feels clunky, slow and unintuitive, with menus and options buried beneath layers of unnecessary complexity.
One of the most egregious shortcomings of Verizon WorkPlan is its inability to easily edit logs. In a work environment where accuracy and accountability are paramount, the inability to quickly and effectively modify log entries is simply unacceptable.
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Garbage
I thought Verizon’s reveal ELD app was bad, this is way worse. Everything is more difficult than it should be. I’m not even the one paying for it and I still feel like I’m being ripped off.
Response from developer
Thanks for taking time to give us feedback. We'd like to see what we can do to help improve your experience, please contact our support team on 877-943-7306 or support@verizonconnect.com. Paul, Product Team
The worst
This app is quite possibly the worst I have ever used.
Not only is is super glitchy, but it is also painful to use.
This app destroys battery life like no other, from 100% battery to 30%, without more than 2 hours of driving.
The support people don’t seem to know what to suggest other than uninstalling the app, and then reinstalling it.
You can’t change the units from miles to km.
Error messages constantly displayed without being able to see what they are.
Ridiculous notifications when not using the app.
So so so much more issues that aren’t even worth listing.
Throw this app in the trash, and good luck to any poor souls forced to use it for work.
Not only is is super glitchy, but it is also painful to use.
This app destroys battery life like no other, from 100% battery to 30%, without more than 2 hours of driving.
The support people don’t seem to know what to suggest other than uninstalling the app, and then reinstalling it.
You can’t change the units from miles to km.
Error messages constantly displayed without being able to see what they are.
Ridiculous notifications when not using the app.
So so so much more issues that aren’t even worth listing.
Throw this app in the trash, and good luck to any poor souls forced to use it for work.
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Reset password
If you guys make an app at least make it able to reset the password.
I like it
I like it a lot
Horribly awkward app
This app is painfully frustrating to use. Constantly inputting useless options and errors at every step to prolong the process of using the app, as well as constantly asking to use data. Not user friendly at all.
Terrible
One star is being kind. This app loads more than it actually works
Ok app
Work plan is an ok app but Work Force is far better at doing the same stuff. Unfortunately Work Force isn’t working with ios14 amd Verizon seem to have no plans to fix the problem
Useless
This is hands down the worst app I have ever been forced to use. It is painfully slow, crashes constantly, and makes serious errors regularly.
Garbage
As a fleet manager this product was supposed to make my job easier. This app is absolute junk. Even my tech savvy drivers struggle daily with the WorkPlan app. The WiFi connection is unreliable, the customer support is unbelievably bad, the web portal is complex and confusing. I honestly can’t say anything good about this product. I spend most of my day fighting this piece of garbage and not nearly enough time on other important tasks that I need to do. Luckily I found another product that I am trying out and after a couple days can already tell it is far superior to the Verizon WorkPlan App.
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Would not recommend
Use this for work daily and is possibly worst app ever !
Total Frustration
This is the second ELD installed into this unit and now after been running with it for 5 months it decided to take a dump in the toilet, won’t connect to phone every time I sign in and now higher support tells me I might need a new one to installed, what about fixing the old one, nothing but issues after issues
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Disappointed
My case # 4443289 opened more than one moth still there. 1st time called said will check and let me know. 2nd time sounds like the customer service guy he doesn’t know what happened even I gave him the case number. I need repeat whole story to him.
Absolutel crap!
Time to update my review, this thing is absolute garbage! I don’t understand how Verizon can charge a fee to use this crap. I’m only using it because this is what my company chose to go with, but believe me if I had a choice it wouldn’t be this. Since it became an eld last month it has been crap diagnostic/malfunction errors every day each time you change duty status this happens. Now it can’t calculate mileage correctly and for me that’s an absolute must as I’m being paid right from the odometer. Their technical support seems to know nothing about the garbage that Verizon is peddling here. Absolute garbage, do yourself a favor and purchase a more reliable app like Big Road or Keep Truckin, you’ll be glad you did
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Waitplan
I will never get back the time I’ve waited for this to find a signal to tell everyone I’m on break.. oh and thanks for the constant annoying reminder of when I need to take a break but not a single peep when breaks over... some of us get paid based on this half rate computer program. Will Verizon reimburse us this lost life and pay?
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