Works Café User Reviews

What users say

Top reviews

Yummylish and the best service

Everytime I get ANYTHING from here I LOVE it. Foods great

Painful app

I had to add in my credit card by hand. WTF.

Cant add payment information

Not only do they not accept any form of payment aside from cards, I can’t even add my card

A

Glitchy

Continually improving

This app has been improving pretty consistently since I started using it. There’s even a little spinning works logo when it’s loading!

Best BLT

Along with the BLT on a cheese bagel toasted they have the best power bowls. 12/10 recommend !

No Longer Able to Use Rewards

After the last update I am no longer able to use my rewards points when placing a mobile order.

Concord Nh

Always good

Amazing

This is the best place for breakfast and lunch.

Slowest Service Arouns

While this may seem like a great time saver to order ahead of time and pick it up, it was not! I ordered an hour ahead of time to pickup at 12:10 and my one singular sandwich was not ready until 12:35. This was a waste of time to order online. People who came in to order in person after my scheduled pickup time still got their food before me. Would not recommend.
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Concord site

I generally enjoy being able to order on your app, but it’s frustrating when the dishes are sometimes described differently in different places or when the customization choices don’t match the dish— eg quinoa with Salmon. Also, the lack of a notes section makes it impossible to fill in those gaps

AMAZING

I LOVE The Works, especially Rachel D in Portland, and I’m so glad the app is live and easy to use! Food is incredible and love the people!!!!! Thank you!

Years of personal experiences

Never a bad experience.

Awful bagel

I ordered a toasted multigrain with veggie tofu and was really disappointed today. The bagel tasted old and the cream cheese was not veggie. You can do better than this!

It will do.

Kind of like the local version of Panera. Not bad, not fantastic. Serviceable. I wish I could order soup on the app.

No way to redeem points

There’s no way to redeem points. Have tried many times and no one at the local store even knows how to. Idk why the company hasn’t fixed this

Can’t redeem points

Unable to redeem points I have acquired using the app. Id use them in person but they’re only available to apply them when ordering through the app. Very frustrating.

Perfect for these times

Let’s me order ahead and minimizes my time standing in line...

Last update disabled Apple Pay

And now the app requires card information upon purchase every time. Thumbs down. Sorry bagelworks.

Timely and easy to use!

It’s been really helpful to be able to order and pay online while we’re social distancing. I see occasional fixes and updates that make it better all the time. Glad it finally came to my local Works cafe!