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Aroma Joe's

Aroma Joe's

Mobile pay and earn rewards

313 ratings
86 reviews
With Ads
🌟 Lifestyle
🍔 Food & Drink
Free
With Ads

Details

  • Released
  • Updated
  • April 11, 2017
  • April 14, 2026

Features

Developer

Aroma Joe's Franchising, LLC
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About

This app allows you to pay for handcrafted beverages faster and easier. Earn rewards for every dollar spent, redeem them in the rewards store, and enjoy exclusive deals and surprise rewards. Pay directly with your phone using loaded credit/debit cards, gift cards, or Apple Pay.

✓Mobile payment
✓Earn rewards points
✓Redeem rewards in store
✓Exclusive deals
✓Surprise rewards
✓Browse menu
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What users say

Summarized from real user reviews of Aroma Joe's. Based on 313 reviews and a 4.2/5 average, it highlights the 6 positives and 16 negatives reviewers mention most about this Food & Drink app.

Positive things

  • ☕High-quality coffee and beverages
  • 😊Friendly and helpful staff
  • 💳Easy payment functionality
  • 🎁Rewards program available
  • 📱Basic app functionality works
  • 🏪Multiple convenient locations

Negative things

  • 😞Poor rewards system value ($100 for $3 off)
  • 🐛Frequent login and authentication issues
  • 🐛App crashes and freezes regularly
  • 📵Forced app updates block usage
  • 🚫No order-ahead/mobile ordering feature
  • 💰Points not credited for third-party orders
  • ⏰Points expiration policy
  • 🔗Third-party DoorDash integration instead of native ordering
  • 📞Poor customer support responsiveness
  • 🔐Account lockout issues after updates
  • 📱QR code no longer saveable to Apple Wallet
  • 🎯Limited menu customization options
  • 💳Gift card payment restrictions
  • 🔤Small, difficult-to-read font
  • ❌Missing menu items in app (e.g., Americano)
  • 🔄Inconsistent app behavior across updates
See all reviews

What's New in Aroma Joe's

4.12.1

April 14, 2026

Minor bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Poor design

You CAN NOT order in the app. The button to view your order to check out is behind the menu. And it takes you BACK and you have to reorder all over again, so you’re forced to use the website to order. And by doing THAT you don’t get your points. Extremely poor quality app.
Kitkat86Kitkat86

Broke app

Unable to place order “if item is unavailable” drop down loads a white screen and cannot move forward. On iPhone.
Holly CostaHolly Costa

Can't order on mobile

Downloaded the app to order ahead but after making an account I still can't place orders, will just have to order in person.
TryAnotherTryAgainTryAnotherTryAgain

App is awful

The app is so buggy and not user friendly at all. The rewards suck. I love Aroma Joes but I think I’ll stick to ordering at the window.
BeckyUndercoverBeckyUndercover

This App Sucks

This app works maybe 1/10 times. I’ll just go to Dunkin’ lol
P0gnerP0gner
See 81 more reviews

User experience

🐞

Reported Bugs

14 issues

Login failures and forced logouts after inactivity

Bug

App crashes on startup and during navigation

Bug

Screen jumping/scrolling issues preventing interaction

Bug

Unable to save credit cards as default payment method

Bug

Payment processing failures (debit/credit cards not working)

Bug

Gift card loading failures

Bug

QR code cycling every 10 minutes preventing wallet integration

Bug

Account lockout with no recovery option

Bug

App freezes when updates are required

Bug

Rewards points not displaying or being credited

Bug

Sign-in loops and authentication errors

Bug

Inconsistent app behavior after updates

Bug

Missing menu items and ordering options

Bug

App unresponsive to user interactions

Bug
✨

Requested Features

14 requests

Order-ahead/mobile ordering functionality

Feature

Improved rewards system with better redemption rates

Feature

Apple Watch app support

Feature

Apple Wallet integration for QR codes

Feature

Dark mode option

Feature

Ability to stack/combine multiple rewards

Feature

Menu viewing without starting an order

Feature

Product descriptions with prices and nutritional info

Feature

Ability to reorder previous orders quickly

Feature

Better font size and readability

Feature

Automatic rewards points when paying with app

Feature

Saved custom tip amounts

Feature

Direct contact with corporate support (not just locations)

Feature

Gluten-free and sugar-free product indicators

Feature

FAQ

What does the Aroma Joe's app do?

The Aroma Joe's app allows you to pay for your handcrafted beverages faster and easier using your phone. You can also earn rewards points for every dollar spent, which can be redeemed in the rewards store. The app provides exclusive deals, surprise rewards, and allows you to browse the menu.

How do I earn rewards with the app?

You earn points towards select products for every $1 you spend when using the AJ's Rewards app for in-store purchases. These points accumulate and can be redeemed for rewards in the rewards store. The more you save, the more valuable your rewards become.

How can I pay using the app?

You can pay in-store by loading a credit/debit card, gift card, or Apple Pay onto the AJ's Rewards app. You can also preload any amount directly onto AJ's Rewards to save time. Tipping your barista instantly is also an option.

Are there any special benefits for using the app?

Yes, the app offers several key benefits including exclusive deals, double and triple points days, a $3 reward after your first visit using AJ's Rewards, and a free birthday treat the week of your birthday. You should scan the app every time you visit to maximize your earnings.

Is this app free to use?

The app itself is free to download and use. While there are no direct in-app purchases for features, the app facilitates mobile payments and a rewards program, which may involve spending money on beverages to earn rewards.