World Snooker Tour User Reviews

Customer Experience

Positive experience22.6% of reviews
Neutral10.7% of reviews
Negative experience66.7% of reviews

~ Based on 84 written reviews from the US App Store.

What users say

Is World Snooker Tour Safe?

Not enough ratings yet to assess World Snooker Tour.

Is World Snooker Tour Legit?

World Snooker Tour appears legitimate, with a few gaps. AppsHunter Legitimacy Score for World Snooker Tour is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Crashes

How convenient for them that the app crashes every time I try to delete my account. Also cannot find a way to stop paying monthly dues.
Horrible!

Please keep the info easy

I’ve been critical of the app in the past. It’s much better but why is the displayed schedule so messy. Please show the daily schedule as per the BBC ie

10:00, which matches, latest score

14:30 which matches, latest score

19:00, which matches, latest score

This should be available for the whole tournament. All nice and simple and what people want to refer to.




PREVIOUS REVIEW
The information, especially the schedules, are inaccurate and unreliable. Go to the Flashscore app or the BBC website for better info on the schedules. This app could be so much better if they let somebody manage it who can be bothered.
Hasn’t improved since last year, still a half hearted app. You would hope nobody is being paid to keep this up to date.
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Casting fails after update.

Since the update, when trying to cast from my IPhone to another device visible in the selection list, the cast begins but immediately fails with only the cast icon on the screen. The status on my IPhone is “no media selected”. Two emails to support have yet to be acknowledged by WST. Very Disappointing support.
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iPhone Only?

Horrible to watch on iPad, not sure why it can’t be made full screen for iPad. Easier to use Chrome to be honest

Not Designed For iPads

The resolution of the app has not been optimised for iPads. It opens in portrait mode in the middle of the screen and there is no way to maximise it to full screen - and watching a match on WST play is akin to streaming video on a tiny widget on the screen. Very annoying for an otherwise well designed app from a content standpoint.
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Bad update

The app 👍🏻 is very much needed but the new update made the casting experience worse than before

Unreliable

If it worked fully without bugs it would be a great app. Issues with reporting the frame scores for live matches.

Nice app but the cast feature isn’t working

The app works nice and smooth. Please look into the cast feature. I am able to cast youtube from my iphone to my android tv. But the cast on this app doesn’t work.

Good app but quite a few bugs

The app is so much needed to be able to follow and watch snooker. But I’m never able to log in because on the log in page it says enter a valid password. I’m able to log in with the same credentials on the website. So it’s just an app issue.
Also when are we getting an apple tv app?

Video rotation issues on iPhone

Don’t know why they can’t get the video to orientate itself more reliably on this app?
Also why no iPad app?
Better off AirPlay-ing the video if you have the choice.

Great

Great… helpful to watch professional players and learn from them

Poor customer service

If you have any problems the customer support is very slow. I can’t logon with my phone and still haven’t received any help!!

Ok

Okay app but the layout could be better and there is no dynamic type support. Font size is very small in lots of areas of app, When you click a news story etc The font does not change size.

Not Fit For Purpose

Very short review. Don’t bother with this app. There is more information on the WST website which is also much easier to navigate.

Can not login

I can not login

Can’t watch Live

Something is wrong with the app I can’t watch live. Do something about it.

Where are Results?

For the life of me I can’t find completed match results. The news headline gives a clue but you’d think a results page would be an obvious screen to have.

I see why so many people rate this app so poorly. Looks like it’s not high on WSTs list.

iPad and Apple TV app needed!

Why is this app only for iPhone? I subscribed to watch the world championship live feed. But I don’t want to watch a snooker match on a tiny screen!?!? Why is this not available on Apple TV or at least an iPad! I won’t be renewing my subscription.

Is it illegal?

At the time of this application review there is an article on the app titled “Fans Could Pocket £25K With Midnight Maximum”. This article contains a link to a betting and casino website called Midnite. The applications age use is 4+ which exposes children to gambling and gambling advertisements. World Snooker Tour, it is so sad. Great sport, but an association over the years with cigarette and more recently gambling sponsorship.
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No live play

This sports managers have to be to the worst financial and promoting sports in the entire world. You can’t watch snooker anywhere in North America. What a joke of a sport.