Total scam beware
Totally useless app post as a scam by a scam, artist and supported by Apple unfortunately. They start you to download the app for a trial for a few days and then you would not most likely be able to do anything with it because it’s totally useless. It doesn’t work before you even manage to create an account to figure out what it is, they’re already slammed you with $45.99. This is a fraud, and unfortunately, Apple has become part of it. Apple should not be blocking your account when you get scanned by these artists. But they do.
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Buggy with NO support
Great idea of an app but really buggy, slow, doesnt always take the messages and support is non existent
Worked great until it didn’t
I’ve had this app for 10 months and it worked great: timely notifications of voicemails with great transcription. Out of the blue, it started taking days for voicemails to show up, notifications stopped, transcription stopped, copies of voicemails to my email stopped. I’ve reached out to Norwood support email twice, no response. No support number to call. Very disappointing.
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Response from developer
Hello. Sorry to hear you had issues with receiving notifications and transcriptions. The support department will always respond to any concerns you have. You can email them at support@norwoodsystems.com at any time.
Scams!
The worst app ever, false advertising, honestly i am so disappointed, the app doesn’t do what it advertised, and it says a ‘free’ 7 days trail then charge, but as soon as you click on the free trail it takes money out of your bank instantly, what a scam
Response from developer
Hello. It is stated at signup that we offer a free seven day trial and you can either cancel (via your Apple account) before the 7 days and will not pay for a subscription or start the subscription and then start paying once the 7 days ends. The subscription is charged through your Apple account and they do not take the money out until after the 7 days free trial if you decide to proceed with the subscription. You can always apply for a refund through Apple if you feel you were charged unfairly.
Wish I could give it no stars
This review is in no way a reflection on how well this app works. I’m sure it works great. What’s annoying is that it doesn’t tell you that you have to pay for it to work until AFTER you have made an account. So it’s a strong no for me.
